action planning

How do you manage several publicists at one time? Some clients are pretty well funded. Others simply seek to get the job done and the publicist they hire, doesn’t do everything they want or need done. How do clients handle this?

I have never really before had a conflict while working with a client who has multiple PR people on a project. I’ve worked with big firms and other specialty publicists. It happens a lot with several of the big name publishers. When I work with HCI and Thomas Nelson, for example, they always has one or more big PR firms working, plus an internal publicist, and they hire me to do what I do best all at the same time. It seems that we all do different things.

When any of us gets a fish nibbling on the line, the trick then is to reel them in and get them in the net. Even when a media receives proposals from two or more different people, they will usually call up the one that strikes their fancy and not both. I’ve never been asked “who’s in charge”, since the client really is. The key is to get the right content to the media from the right person (THE CLIENT) so that the media gets what they need to do the job we want done, and they coverage we all hope for is indeed achieved. There are so many media people, we rarely even hit the same people from one day to the next. THE CLIENT needs to be engaged to fully integrate things at the top and on the way across the finish line, especially on the big plays. The publicists need access to the clients schedule for interviews, and answers to key questions, and they need to respond appropriately and fast. Media will not wait very long, and the window of opportunity closes unless they get what they need.

My specialty is my copywriting (which focuses on the content we offer to media for publication and interviews) and how I target, reach and interact with the right media, project by project. I create my own targeted media lists, transmit and make selected phone calls. The goal is to get reviews, feature stories, and interviews. We try to get as many as we can and of the best quality. Results vary. I typically go beyond the book seeking to get galvanizing feature stories that strike wide interest. These types of dialogs outsell book reviews by far. So even when we pitch one thing, we offer media the opportunity to do it their way. This creates new ideas and opens the doors to content development that pushes us into new areas of intellectual pursuit.

Other PR people come up with different content, proposals, and media lists. They will more or less stay within the confines of the core content associated with the book. Some PR people have better success within a certain genre of literature, certain types of products, a certain category of media, or industry, or blogs, or social media, or other types of Internet media, while others develop radio and TV better, and others focus only on top tv. You may not know till you see where people strike a chord and achieve success. Costs and what people actually do also varies significantly.

The client and the PR people should be introduced by phone or email and the methods or media coverage plans should be shared, since it helps to communicate openly. It’s helpful for all those involved to know a little about what others on the team are doing. I am happy to share always. But it’s really not necessary to force a detailed involved coordination to try to create a dominant/subservient competitive system, since it’s not helpful towards the achievement of success. You just need to hire people, delegate a job to them, get out of their way, and let them do what they are best at.

The crucial thing is to stay connected to those who are pitching so you learn what works, and then pass the word once you learn what chord to strike back to everyone, so that the whole level of effectiveness rises.

When you learn what works, then you do more of it, and you stop doing what doesn’t work.

The cost of a publicist covers the actions needed to produce the results you want. There are lots of options for someone who needs publicity to consider from doing it yourself all the way to simply hiring someone to do it all for you. The choices range in cost from as low as the cost of acquiring a custom database all the way to hiring a full service PR, firm, or a pay-for-performance firm, all the way to hiring an in-house publicist.

Now I operate a task based service that allows people to select and deploy the simplest and most intelligent actions. For most authors and publishers this is a one-time project that involves identifying the target audience, figuring out how to galvanize them, crafting one or more news releases, creating the right custom media list to present this message to the maximum number of right people, sending them any and all additional materials the media then needs to do their job, and then calling them to persuade media who have not decided to do what you are hoping for to try to persuade them to give you the publicity and media coverage you seek.

Other publicists and PR firms do similar actions and charge more and less to do these things. But there are many different types of fee arrangements by which can acquire publicity services. You should study the differences when you make your decision and do so recognizing specifically what you will get for the money you pay.

Here’s a link to an article I wrote titled:

“Evaluating the Range of Publicity Tactics and Publicity Options”

http://www.directcontactpr.com/free-articles/article.src?ID=41

There’s a second article that talks about how to get the most out of whichever type of publicity service you choose titled:

“Super Client! Getting the Most Out of Your Publicists and Copywriters”.

http://www.directcontactpr.com/free-articles/article.src?ID=42

Hope this helps. Questions anyone?

I cannot believe what is coming across the wire. So may people are still blasting out news releases that lack the essential information media need. What a waste.

If you want your news release to be maximally effective, it has to answer the primary questions for the media:

1. How many people in my audience are going to be interested in this?
2. What’s in it for my audience?
3. How easy is it for me to use this information (e,g., how much does it cost me to do this?)

Then it must present your proposed story, the facts needed to support and flesh out the story, your ideas, advice, or comments, your skills, experience, credentials and accomplishments in terms of that objective.

You have to offer media everything they need to run with the story using you and the resources you’ve arrayed if you are to meet their needs in today’s fast paced environment and the ever changing technologies we get to utilize.

Media are in business. They are publishers. They make their living primarily from two sources of income. Subscriptions and advertising.

They get people to subscribe by creating quality content that people enjoy. They get advertising revenue because of the number of people who are paying attention.

That’s what they do. Print publishes information. Electronic media publishes either audio or video content.

If you want to persuade media to give you coverage, you must give them content that they will publish to maintain or improve their revenue streams. What you offer must must match and be consistent with what they already are publishing and not step outside the style and content and readership interests that they serve.

Think about this carefully when you pitch a media person. Realize that if you give them what they want, they are likely to give you what you hope for. Pay very close attention to what they are asking for.

They want news, entertainment, or education that their audience will be happy and willing to pay for, and that their advertisers will not object to.

Your task is to help them make money publishing. So study how they do their job and create and offer them material that looks, sounds, reads, and feels like it belongs.

Get too creative and they’ll reject it. Get too commercial and they’ll offer you advertising.

I read Guy Kawasaki’s very interesting article titled on Mashable “Launch Any Product Using Social Media”

Guy’s post describes the social media actions he took to launch a new book titled Enchantment

Here’s the post I placed on Mashable comment in response (Guy’s personal comment is also included at the end):

Guy,

It would be wonderful to learn how many books sold each channel produced. That might be hard to document. It would be nice knowing how many books sold from the effort in total.

I don’t attribute your success to the social media. I attribute your success to the fact that YOU are known to produce candy. You have for many years now produced books and all sorts of information that is remarkable. It is intellectual candy, so that when people get a small taste of a new recipe, they instantly want the whole bag.

You are one of those individuals who will be able to sell anything you offer. You are one of those individuals whose every published word has been worth reading.

The fact that you used these social media technologies is interesting, but if it were anyone else, it wouldn’t necessarily work. You can make great use of these technologies because you’ve got credibility and the people you want to reach are interested in what you have to say.

To really work well, the technologies (any publishing technologies, not just the social media) need a message that produces the feeling of want and desire instantly. It has to offer tremendous news, education, or educational value. It has to come from a trusted source. It has to taste like candy.

Without that candy, nothing will happen no matter what technology is used. With that candy, every technology you use can be a force multiplier.

The key with everything that you do is that YOU are known to produce candy. And the real lesson to be learned is that if anyone wants to achieve success like you, then they have to produce their own candy first. And it’s not just the product, but it’s also the little and large snippets of communication in all the marcom you offer, that also needs to taste like candy. The messages have to be really good, the content has to be quality and offer tremendous value.

And in your case, the person who is offering it is someone who can be trusted and known to produce worthwhile advice, entertaining insights, and helpful information.

That’s the lesson learned. You do your best and make candy. You help the people you can help the most and you do it with style, energy, and pizzazz. You make it your life’s work.

If all these things happen, then no matter how people learn about it, they will likely conclude it truly worthwhile. They will then feel very much inclined to buy not only the bag of candy you are suggesting we buy, but everything you have for sale.

In a nation with 330 million people trained and indoctrinated in reading and using media and technologies, truly remarkable sales and success are indeed possible. And with 1.3 billion people in China, the world is indeed a remarkable place filled with global opportunities.

You’ve earned it. That’s really what other people have to do, too. Make candy.

———–

Paul,

You made my evening. Thanks so much. I feel like Willy Wonka.

I don’t know how many each channel sold. It’s very hard to figure this out because so many things pointed to my Amazon affiliate account.

I hope I can continue to make candy that pleases you!

Guy

Client was heading to meetings with the National Speakers Association and she asked me if there was anything I wanted to share with them about how to be most effective when pitching articles. Here’s what I suggested:

To be maximally effective with articles:

1. Do your absolute best to help the people they can help the most on the biggest most pressing problem facing them; and

2. Target the right media with exquisite care and realize that you only need to reach the media who can reach YOUR PEOPLE. No other media matters.

3. Deliver the problem solving content in whatever format the media wants it to be delivered so that it can be easily published and utilized.

Have a great time!

Question Posted on Independent Authors at Yahoo Groups.

>> Do book reviews sell book? Yes, and the review sites can prove it, because they get paid a percentage of the “buy-through” from Amazon. They don’t sell that many, and more nonfiction than fiction, but they do sell. And why not try to get our books reviewed? There are only so many options open to us. We can try to place an article in a magazine or newspaper, we can try to get book reviews, we can enter contests and hope for the best, we can do book club talks, and we can visit our local book stores and try to get signings. Why not try them all? I’d stand in front of Costco with a banjo and balloon hat if I thought it would help. I write books that I hope people will read. How they find my book is immaterial to me. I write books that I hope people will read. How they find my book is immaterial to me. < <

I just don't believe that it's smart to rely on the "proof that reviews work" for others and make the assumption that the same process will work for you.

I also believe that if you are writing to create a real business, then how people find your book is crucial to your survival and success.

There are many choices an author/publisher can make when deciding how to profit off one's intellectual property. Hope is not a strategy. Systematic carefully targeted communication to specific groups of high probability markets of people with money, with dedicated monitoring and continuous improvement is a strategy.

The Naked Cowboy stands in Times Square in his underwear playing his guitar.

That's how he communicates with HIS PEOPLE. He's built a successful nationally recognized brand doing this.

He entertains and stimulates sufficient numbers of people who buy his music.

There's a teenage kid with hair down to his knees who plays a screaming guitar a la Jimi Hendrix each day in Santa Monica who also is doing pretty well.

So maybe standing in front of Costco with a banjo and a balloon isn't such a bad idea.

If it works for you, do it!

YOU have to determine how you can reach and communicate with the people who matter to you. If what matters is sales, then that means you HAVE to know how you are communicating so that the action you produce is sales.

Look at this model:

Write a book. Self-Publish in ten ebook formats and POD. Have the book available at Amazon and Google and dozens or even thousands of other e-stores. Send the eBook to book reviewers by email. Get reviews. Sell books.

Sounds pretty good, doesn't it?

What if YOUR PEOPLE, don't read the reviews.

What if THE REVIEWERS, won't even accept the ebook.

System failure.

Yet this is what lots of people are doing. They write the book and pitch to a limited number of book reviewers. Then fail and stop.

I see this all the time. Sometimes the problem is the book. Some books simply aren't that good. This is one serious problem.

Sometimes the book is fine, but the author and the publisher don't take the actions needed to reach THEIR PEOPLE. And they don't have the stamina to go the distance. They stop before they learn how to turn THEIR PEOPLE on.

To me and my clients, this question is one that turns on return on investment. If the goal of writing and publishing is to produce sales, and there is only so much time and money to be invested in marketing, promoting and publicizing, then the determining factor is how many books can you sell?

People do write to try and make some money. You have to care about how people find out about you and your writing if sales are important to you. If you don't care, then there is very little chance that enough people will ever learn about you and buy what you have to offer.

My point is that YOU have to decide how to spend your time and what you receive from your efforts.

Book reviews are one option.

Feature stories are another.

You can embark on a program of speaking and or doing entertainment. People are successful in producing income and attracting attention that triggers action (e.g., sales).

Which tactic works the best for you? Do you know?

The LA Times article BOOK PUBLISHERS SEE THEIR ROLE AS GATEKEEPERS SHRINK (http://www.latimes.com/business/la-fi-gatekeepers-20101226,0,7119214.story) is pointing out that it is possible to create writings and develop audiences using the new technologies that are available. The article only hints at what JA Konrath and the other authors are doing to gain attention for their writings so that they do indeed sell books. The article says “In addition to Konrath, bestselling author Seth Godin, science fiction writer Greg Bear and action novelist David Morrell recently have used Internet tools to put their works online themselves.”

Right.

Internet tools.

This article fills people with hopeful and vague ideas that the future is here and that this type of success is going to become more commonplace.

And it may indeed for some.

BTW. Look at this article! It points out exactly what I am saying. It’s not a book review. It’s a human interest feature story. It is even a shining example of one of my favorite rules — the DPAA + H rule. It’s dramatic, personal, and tells stories of achievement in the face of adversity + humor.

So it does attract reader attention. It is emotionally engaging and even galvanizes people with visions of hope that they too can be a wildly successful author without being raked over the coals by classical mainstream publishers. It highlights the apparent simplicity of the new publishing economic model.

It also identifies the authors by name. It brands each one so that anyone who looks them up can now be exposed and potentially buy everything they have available.

Great article. This is an example of the very best type of media coverage authors can get.

Is it entertaining? Yes. Is it really helpful? Let’s look for the practical value.

Seth Godin and Stephen King can write just about anything they want and it will sell. They not only have created a huge national following, but they’ve each created consistent, high performing diverse platforms of communication that allow them to reach and sell directly to THEIR PEOPLE. They have created astoundingly successful communications systems that persuade people to take action.

Most people do not have these “Internet tools” in place. In fact, many authors write and publish without even thinking about how to reach out and touch someone, anyone. They don’t think about how to do so consistently, so that can run a writing and publishing business profitably and consistently.

The article doesn’t help most of us very much at all. In fact, the end of the article highlights what is identified as the biggest challenge to successful publishing:

“Indeed, the challenge in a world where anyone can publish a book is getting people to pay attention…. In a blog post titled “Moving on,” about his decision to self-publish, Godin wrote that “my mission is to figure out who the audience is, and take them where they want and need to go, in whatever format works.”

Seth Godin is talking my language. This is the field I work in. Targeted PR.

So back to reality.

You get to choose what you want to do.

And if you want to make money with your publishing, here’s my suggestion.

Follow the money.

The country is huge – in the US alone you have 330 million people. The potential is phenomenal. If you can develop a process for reaching people you can do very well. I believe you can even learn how to do this starting one on one in your back yard, anywhere.

I even came up with a cute little acronym which describes how to do this.

CREATE.

ASK.

CREATE AGAIN.

ASK AGAIN.

= CACA

Think about what you do that turns people on. Test it. Get a sale.

Ask people who reacted the way you wanted them to. Ask them, “What did I do that turned you on?”

Capture it. Record it. Document it. Then prove it.

If it works, do it again. Test it again. Improve it by asking again.

CACA.

Then repeat this process till you can stand in a room or present to 25 people and get half the people in the audience to hand you money.

Then use the many technologies you have at your disposal to present, broadcast and target YOUR PEOPLE with this proven message.

Decide what marketing actions to take and then document the sales and profits you receive.

Compare it to other actions you can take. Be systematic. Identify a pathway to profits. Determine if you have developed a process of steps that can be duplicated.

If it works, then do it some more. If it doesn’t, then stop and do something else.

More CACA.

Bring it on.

Every year I create a forward-looking publicity calendar to help identify opportunities for people which is available in a free pdf file download.

It contains a lot of unusual holidays so that you can really get creative and think up ways to tie-in to calendar events well in advance of the day they occur.

Here’s the link:

Publicity Planner for 2011

http://www.directcontactpr.com/files/files/Publicitycalendar2011.pdf

Enjoy!

The goal of the news release it to get publicity and not to sell product.

My experience is that media view endorsements as marketing facts. I don’t believe that media care much about what other people think until they have determined that they are interested in the story first. Only then do the bio and endorsements act to validate that the author and the message are solid and can be trusted. They are not usually newsworthy in and of themselves (although there are no doubt exceptions, e.g., a Sarah Palin endorsement of a candidate).

Media are usually content based decision-makers who make their living publishing. So if you want to be in the media you need to help them do their job. But there are lots and lots of media and you need to give the right message to the right media. How do you do this?

First you have to know your book, author and content.

Then you have to identify your target audience.

To answer the question, “Can I reach this audience?” you ask, what do My People read watch and listen to, particularly when they are most receptive to taking the action that I want them to take?

That’s how you identify and target the right media. I use Cision to create these custom targeted media lists. Hitting the right media is one of the crucial steps because they are the only ones that matter.

Then you tailor your message to meet the needs of those media. To be maximally effective when you do create your pitch, you study these media and evaluate existing coverage for similar projects. You look over the possibilities based on what they do publish or produce, since this is how they make their living.

Then you create and give them a strategically written ready to go proposal for an article or a show that meets those needs using the very best content that the author and intellectual property you seek to promote has to offer.

That’s how you maximize your chances of success for any book, product, service or initiative. You give right media something newsworthy and value laden that’s designed to make them money their way.

This is a very difficult process. There is lots of uncertainty and if you mis-match the message and the target, you simply don’t get the best response.

So many people miss the boat and create general vague all purpose news releases that really are simply ads for the book. They don’t really even understand that media don’t care about the book. They only care about whether a news release pitch offers, news, education or entertainment that the audience will really enjoy, and that’s really easy to publish (e.g., doesn’t cost the media a lot of time, money or effort).

Media simply will not respond unless the pitch is really interesting and delivers exceptional value (news, education or entertainment) and the actions they are to take (write an article or do an interview) are logical, easy and quick.

You give the media what they need and they’ll give you what you want which is bona fide objective editorial high value content laden coverage that promotes the book and the author.

You give them a pitch that looks like an ad, you’ll get a response from their advertising reps. They’ll basically tell you, if you want an ad, pay for it.

You are a natural problem solver filled with good advice.

This is the core approach you need to take when branding and promoting. You simply need to decide to help the people you can help the most, with each and every bit of outreach that you do.

Select the biggest upcoming problem that’s on the horizon and then solve it, offering an article and interviews.

This is what will carry you forward and propel media coverage. It will also carry your books, products and services along with it.

Make sure that the content you offer is like candy. It tastes so good that people want the whole bag.

Bet you can’t eat one!

An author came to me with a half written book and said what do you think?

I asked him what qualifications and experience he had to write this book? Why should people believe him?

He said, “I self published 3 books and read 25 marketing books and attended half a dozen seminars”.

I asked do you teach? Do you speak? Do you consult and practice? Do you work with clients and success stories you can tell?

No, no, no, no, and no.

I advised him that he may have difficulty getting people to buy his book when he finished it.

Knowledge is not powerful in and of itself. The application of knowledge is what is powerful.

There is a difference between being a student and being a teacher and being a practitioner.

People know it when they see it. Do what you are best at.