action

How do you manage several publicists at one time? Some clients are pretty well funded. Others simply seek to get the job done and the publicist they hire, doesn’t do everything they want or need done. How do clients handle this?

I have never really before had a conflict while working with a client who has multiple PR people on a project. I’ve worked with big firms and other specialty publicists. It happens a lot with several of the big name publishers. When I work with HCI and Thomas Nelson, for example, they always has one or more big PR firms working, plus an internal publicist, and they hire me to do what I do best all at the same time. It seems that we all do different things.

When any of us gets a fish nibbling on the line, the trick then is to reel them in and get them in the net. Even when a media receives proposals from two or more different people, they will usually call up the one that strikes their fancy and not both. I’ve never been asked “who’s in charge”, since the client really is. The key is to get the right content to the media from the right person (THE CLIENT) so that the media gets what they need to do the job we want done, and they coverage we all hope for is indeed achieved. There are so many media people, we rarely even hit the same people from one day to the next. THE CLIENT needs to be engaged to fully integrate things at the top and on the way across the finish line, especially on the big plays. The publicists need access to the clients schedule for interviews, and answers to key questions, and they need to respond appropriately and fast. Media will not wait very long, and the window of opportunity closes unless they get what they need.

My specialty is my copywriting (which focuses on the content we offer to media for publication and interviews) and how I target, reach and interact with the right media, project by project. I create my own targeted media lists, transmit and make selected phone calls. The goal is to get reviews, feature stories, and interviews. We try to get as many as we can and of the best quality. Results vary. I typically go beyond the book seeking to get galvanizing feature stories that strike wide interest. These types of dialogs outsell book reviews by far. So even when we pitch one thing, we offer media the opportunity to do it their way. This creates new ideas and opens the doors to content development that pushes us into new areas of intellectual pursuit.

Other PR people come up with different content, proposals, and media lists. They will more or less stay within the confines of the core content associated with the book. Some PR people have better success within a certain genre of literature, certain types of products, a certain category of media, or industry, or blogs, or social media, or other types of Internet media, while others develop radio and TV better, and others focus only on top tv. You may not know till you see where people strike a chord and achieve success. Costs and what people actually do also varies significantly.

The client and the PR people should be introduced by phone or email and the methods or media coverage plans should be shared, since it helps to communicate openly. It’s helpful for all those involved to know a little about what others on the team are doing. I am happy to share always. But it’s really not necessary to force a detailed involved coordination to try to create a dominant/subservient competitive system, since it’s not helpful towards the achievement of success. You just need to hire people, delegate a job to them, get out of their way, and let them do what they are best at.

The crucial thing is to stay connected to those who are pitching so you learn what works, and then pass the word once you learn what chord to strike back to everyone, so that the whole level of effectiveness rises.

When you learn what works, then you do more of it, and you stop doing what doesn’t work.

The cost of a publicist covers the actions needed to produce the results you want. There are lots of options for someone who needs publicity to consider from doing it yourself all the way to simply hiring someone to do it all for you. The choices range in cost from as low as the cost of acquiring a custom database all the way to hiring a full service PR, firm, or a pay-for-performance firm, all the way to hiring an in-house publicist.

Now I operate a task based service that allows people to select and deploy the simplest and most intelligent actions. For most authors and publishers this is a one-time project that involves identifying the target audience, figuring out how to galvanize them, crafting one or more news releases, creating the right custom media list to present this message to the maximum number of right people, sending them any and all additional materials the media then needs to do their job, and then calling them to persuade media who have not decided to do what you are hoping for to try to persuade them to give you the publicity and media coverage you seek.

Other publicists and PR firms do similar actions and charge more and less to do these things. But there are many different types of fee arrangements by which can acquire publicity services. You should study the differences when you make your decision and do so recognizing specifically what you will get for the money you pay.

Here’s a link to an article I wrote titled:

“Evaluating the Range of Publicity Tactics and Publicity Options”

http://www.directcontactpr.com/free-articles/article.src?ID=41

There’s a second article that talks about how to get the most out of whichever type of publicity service you choose titled:

“Super Client! Getting the Most Out of Your Publicists and Copywriters”.

http://www.directcontactpr.com/free-articles/article.src?ID=42

Hope this helps. Questions anyone?

I read Guy Kawasaki’s very interesting article titled on Mashable “Launch Any Product Using Social Media”

You are a natural problem solver filled with good advice.

This is the core approach you need to take when branding and promoting. You simply need to decide to help the people you can help the most, with each and every bit of outreach that you do.

Select the biggest upcoming problem that’s on the horizon and then solve it, offering an article and interviews.

This is what will carry you forward and propel media coverage. It will also carry your books, products and services along with it.

Make sure that the content you offer is like candy. It tastes so good that people want the whole bag.

Bet you can’t eat one!

I can’t take 100 percent credit for delivering this landslide of publicity, because all I did was provide guidance, counsel and help along the way. What I did was just one of the many things the author did that helped set the situation up so that it could happen. It took several months of consistent, dedicated, concerted team effort for this to happen. Lots of faith, blood, sweat and tears, several people, and then of course, karma and luck.

About six months ago, I started working with a Houston based new self published author D. Ivan Young on his book Break Up, Don’t Break Down.

When the book first came out he did a lot of social media marketing and sought to do a bunch of radio talk shows. He did quite a few blog talk radio shows for the first month. Then I transmitted a news release outreach and he got about 30 book review requests, several additional blog radio interviews and some prime media interviews around the nation.

Then last week he was called and interviewed for a story by an AP reporter who was doing independent research for a story about a particularly viscious and very well reported celebrity breakup about two of the people on “The Bachelor” one of the prime time reality TV shows. He had searched on Google and found Derek and his website, his book and links to his recent media coverage and interviews. The reporter called and got an expert quote from the author, the only book author quoted in the article.

The article came out in the Associated Press on July 4. It then showed up in over 1,000 media overnight.

If you do a Google Search in quotes like this:

“D Ivan Young” and “The Bachelor”

http://www.google.com/search?q=%22D%20Ivan%20Young%22%20and%20%22The%20Bachelor%22&hl=en&ned=us&tab=nw

On July 6, it revealed 1,010 stories – although this will go up and down from here out.

The Google News Search a few minutes later on the same words in quotes shows the link to the AP story and the New York Daily News story and 768 similar stories. This will fade away over the next few weeks.

A grand slam homerun as regards publicity for him and his book. He is quoted saying some remarkably intelligent things about relationships (I’m talking about a guy talking about relationships here, really a regular guy talking about relationships!) and his book is named.

All I could do is say something banal and boring and maybe sing a bar from that song by Neil Sedaka over forty years ago, that breaking up is hard to do.

Duh.

Lessons learned:

Get out there and help the people you can help the most.

Persist! Don’t ever give up.

Congratulations to D. Ivan Young.

Publicity Planner for 2010

Each year I create an annual publicity plan to help people look ahead and map out their ideas for acquiring publicity throughout the year.

This unique publicity planner provides a month-at-a-glance roadmap to holidays throughout the year and identifies the lead time for each holiday.

The special design makes it easy to develop a detailed personalized framework of key dates and events so that you map out your strategy and ideas to promote your book or your writing in 2010.

You can get it along with lots of other free downloads here

Publicity Planner for 2010 – http://www.directcontactpr.com/free-downloads/

Or just click here to download the pdf file stratight away.

http://www.directcontactpr.com/files/files/Publicityplan2010.pdf

Great discussion over at Yahoo Small PR Agency Pros

I’ll throw in a little twist here to focus on what a person who works for a living has to do to communicate and accomplish these various and distinctive roles and objectives.

Advertising: paying for the creation and placement of communications so that target audiences of the selected media take the action wanted (which for products and services is usually sales, but for politicians could be votes, or for organizations, could be social action).

Marketing: the creation and management of programs and people and the execution of strategies, tactics and actions to achieve sales and profits of products or services (or votes or social action).

PR: the creation and presentation of proposed content to media (publishers or producers) to persuade them to publish or showcase a story or information that is perceived as objectively reported by their audiences, that creates interest, desire and promotes and triggers desired action (sales, votes or social action).

And btw, if the latter is what you spend a lot of your time doing, my new book Trash Proof News Releases is up on Smashwords – it’s a free download. It’s expressly designed to be an immense help to anyone who even thinks about writing a news release. I basically spend whole chapters of the book trying to explain clarify and communicate the difference between PR, and marketing and advertising, since what I see day in day out is otherwise successful marketing people fail to realize the difference between these distinctive functions, and the different types of MarCom copy required for each.

Book page to download Trash Proof News Releases Smashwords edition:

http://www.smashwords.com/books/view/5921

The book can be viewed online or downloaded in ten different formats.

On November 19th, 2009 I had a wonderful time being interviewed for Authors Access with Victor R. Volkman and Irene Watson about whether Press Releases are still revelant to marketing and promoting books.

We covered a wide-range of talking points, including:

* So What Exactly Is A News Release?

* Why Is This So Hard To Do? What Makes This So Special?

* So What Exactly Do Media People Look For When They Receive A News Release?

* So What Do You Need To Do To Write A News Release That Really Works & Truly Gets Media Attention?

* How do you know when you’re ready?

* What Specifically Should Authors Do To Create This Galvanizing Candy ­This Magic Script.

* What is the Magic Formula (DPAA+H)? (“Dramatic Personal Achievement in the face of Adversity, plus a little Humor”)

* Which Are Better For Authors To Aim At – Book Reviews Or Feature Stories & Why?

* How do you know when you achieve success with a news release?

* So once you have a trash proof news release, what do you do with it

Download the free Authors Access podcast interview free at:

http://authorsaccess.com/archives/164
A pdf file that summarizes all the talking points is also available here:

Are News Releases Effective for Marketing Your Book? http://www.directcontactpr.com/files/files/arepressreleasesaneffectiveway.pdf

The Trash Proof News Releases is available as a free ebook at Smashwords:

Trash Proof News Releases

http://www.smashwords.com/books/view/5921

If you write what you think is a trash proof news release, send it to me and I’ll send you my extra two bits!

Paul@DirectContactPR.com

Read a book. To get from passive knowledge to active maximum enjoyment and real tangible benefits you need to do more than just read.

Take notes while you read. Underline ideas that you like. Highlight the things you’d like to make happen.

After reading, review the notes.

Think about each and every underlined passage.

Now think, actively dream and visualize about how you can use the idea.

Now write down what you want and need to do to apply the idea to your life, business, career, project or whatever.

Then identify the tasks you need to perform to make this idea happen.

Now create a schedule to do the tasks.

Now implement that schedule and take the first action on your list of task.

Keep going.

Most people are fully satisfied with the publicity results only when the “reach, persuade and move-to-desired-action” process produces sufficient visible actions on the part of those people you wish to influence. However, it may take several weeks or even months for this to occur.

There are five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit the release. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the release is distributed and you can identify the number and quality of the media responses to your news release.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience. It is only now you can truly ask “Was it worth it?”

At each of these points you should ask yourself: “What is really happening here?” Real data should be collected objectively and evaluated without prejudice. The actual numbers of tangible events can be tallied. The actual costs can be surmised. Only then can you ask yourself “How do you feel and why?”

It is crucial that you recognize the importance of measuring the value of publicity in clear financial terms at each step in this process. However, you must realize that this will not be easy to do.

On one time publicity efforts, you might be able to break even financially on step four within a few weeks of sending out a news release, especially if the release goes to newspapers, radio and TV. But with magazines and trade publications that require longer lead times, it may take seven to ten months to reach steps 4 and 5.

You may also need to continue to maintain your publicity outreach, say on a month-by-month basis. If you do not break even on a news release, what should you do? Stop or continue? Do you use the same publicity materials and media list or change them?

The answers depend on your specific goals, and your specific finances. Some publicity goals are financial and some are not. You may have the resources and commitment to go for a long distance. You may not.

You might not want money as your goal. You may simply be seeking publicity. You may simply want to get the word out for the purpose of informing and educating the public to a serious and important issue. You may need a specific type and quantity of media coverage to achieve this goal.

But if you are in business, you are far more likely to be solely interested in enhancing the bottom line. You are seeking to use publicity as a means to achieving sales. To you publicity is an essential part of your marketing plan and you very simply seek a positive return on investment.

If that is the case, every dollar counts and you must document and tabulate your sales and expenses.

Interesting post over at PR Squared titled The Dual Future of the News Release

I don’t believe that social media news releases are all that earthshaking or special or that it will replace every other MarCom method out there. I view SM news releases as another tool in the arsenal that represents yet another choice in how we reach out and communicate with people.

I still see that prime media matters a lot to clients. They want results and if SM can help produce results that’s fine. It’s the results that matter to clients. How you get them and the ROI you produce is what matters to clients.

To me, the SM news release is just the newest technology with specialized format requirements to come along. The technology you use is a factor because it influences the format of your message.

But it’s secondary to learning and proving that the words you place in that MarCom format are indeed words that will produce the action you want whether it be sales, attendance at an event, donations, name recognition, or political action.

Just because you use SM as a way to transmit the message won’t help you if what you place in the SM news release is boring, text heavy, laden with hype or simply is commercial advertising.

The biggest challenge is to figure out what you can say and do to really turn people on in the first place.

That’s what I focus on when i work with clients. That’s because unless you say something or write something that will turn people on, nothing you do with your message will matter.

My belief is that the technology doesn’t matter at all until you learn how to talk so people will listen and act. That’s true even no matter what people read, watch or listen to.

We live in a world where most people have serious attention deficit disorders most of the time. They are under so much stress it takes extraordinary communications skill to communicate meaningfully.

It even more critical when people base their decisions on snippets, slices, blinks and tweets.

Of course, once you do create galvanizing messages, then you can use all the conventional news release, online Internet and SM technologies as a force multiplier to spread the message and duplicate the action you get.