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Why media say no and what to do about it

Why media say no and what to do about it

There are four primary reasons why media say no.

Media are publishers (or producers) who make their living off of two income streams: subscriptions and advertising. Every decision they make is tied to maintaining or improving these income streams, or protecting them from damage. When they receive a pitch they tend to need to see answers to three key questions:

1. How many people in my audience are going to be interested in this;

2. what’s the value to my audience; and

3. what will it cost me to do my job (time, resources, camera crews, lawyers, whatever).

The answers to 1 & 2 have to be A LOT of People and A LOT of value. The answer to 3. has to be VERY LITTLE (as in cut and paste, or we’ll come to you).

If you don’t meet these requirements, the answer is usually no.

If you get close, then you have to give them more information or the answer stays no.

The fourth issue is this: Running the article or feature or interview must also not result in really pissing off any of the existing major league advertisers. Media will not run an article if it will threaten their existing income streams.

What do you do?

Evaluate existing media coverage and design your pitch to meet readership interests and editorial style.

Make sure you won’t run afoul of the key advertisers.

Are you ready to publish? Knowing when you are done.

Are you ready to publish? Knowing when you are done.

Each year I work with hundreds of authors and publishing companies. Very few of them ask enough strangers to give them feedback as part of their book creation process.

What I recommend people do is go slow. Start with family, friends, colleagues, employees and expand the circle till you reach strangers. Show and tell one on one. It’s possible to learn how to sell. That’s the miracle of the microcosm. If you learn what you need to say to people in your little neck of the woods, chances are you can then say the same thing anywhere and everywhere you go and you’ll be equally successful selling your products wherever you go.

But you need to learn those magic words first.You have to write to sell, and the job of writing isn’t done until the book sells. This is where most self-publishers go astray. They publish their book without verifying it was really ready for market. Many don’t even get the help of an editor!

You have to test your ideas and test your product and test your mar-com (marketing communications) on real live people. STRANGERS! You need to identify your end users and the people who will buy the book for your users. Then you need to learn what to say to get these people to take the action you want.

Write to sell and test, test, test. Do this in small doses till you get the right buy signals. Reliably. Not just once or twice, but repeatedly and reliably.

Do 25 to 50 POD versions and test it with these important people.

You’ll know by their behavior and response whether you are really ready to publish the book.

If you can’t get people to even look at it, then you’re not done.

If they look at it and put it down, then you still have work to do.

If people look at it and grab it, you might be done. It depends what happens when they then pick it up and peruse it. If they put it down, then you’re not done.

If you get good comments that say “OMG you turned me on” – capture it, and do more of it.

If you get negative feedback that says “YUCHHH!”, take it out or fix it. Get rid of it.

Improve with the CACA process. Create — Ask — Create Again — Ask Again.

Yes it can be pretty s****. You may choke on your pride and wake up after a sleepless night. You have to have the guts and fortitude to redesign and re-write it till you know you are done because it sings to people. You have to work with your prospective audience to get real feedback, and you must listen to what people say and address the issues you receive.

This may take a lot of reiterations. But one thing is for certain, there is a point that you will reach when you know that you are done. It’s a wonderful thing when you get to this point and know it.

So this is my bottom line advice: Write to sell. Don’t stop writing and re-writing till you know it sells, and sells easily and continuously.

Prove it with small test POD numbers. Use the technology that is available to all of us wisely. Then move it up through the publishing and promotion chain level by level.

In most cases, the author thinks the book should excite and grab people. But it doesn’t always happen that way.

So to me, they still have work to do. But they can’t speculate about what’s wrong, they need real data.

This is what I tell people to do – get the data. Figure out what you need to say and do to produce action that will satisfy your stated goals and objectives:

Go ask your candidate customers. Ask until you are blue in the face and get the hard difficult data and feedback you need to redesign and redo your project.

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

Every author needs one core set of quality content that’s entertaining, educational and sheds light on your personality and the unique things you bring to your writing and the value it has for people all make for a good recipe for author success with the media.

Each of these questions below was selected because they were used in interviews of bestselling authors and talented creative people time and again in publications like the NY Times, USA Today, NPR and PBS. These are the questions that the media ask these people.

The key is to realize that the subjective answer is not really what the media and the public are looking for. They seek to relate and understand how the creator’s experience, perspective and creative work has special meaning to them personally.

So when you answer these questions, seek to give the gift of understanding. Offer people a taste that so powerful they experience something: a laugh, a cringe, a shiver or a chill, or a blinding momentary flash of desire. Create a trail of candy that leads people to the conclusion they want and need the whole bag.

What can you talk about that’s interesting and invites people to learn more about you and your art? Pick out five to seven of the questions below and develop answers of two to three sentences in length. These become the key content you can then use in your news releases and articles and interview Q & A’s for your media outreach.

One important suggestion: don’t go for the low hanging fruit – the easy to answer questions. Go for the questions with information that you’ve learned to use to turn your people on the most – even if the answers are more difficult to develop and are scarier for you to share.

1. Describe your book/product in 50 words or less:

2. How did your book/product come about?

3. Can you tell us about the story and a bit about the main characters?

4. What has been your experience with (the subject of your book/product)

5. How does it relate to what happens in your story?

6. What are some of the rules or prejudices you’d like to see changed about (your subject)?

7. How did you do your background research?

8. Where do you research information for your books/products ?

9. How has the community responded to your work?

10. How did your work on this get started? Where do your characters come from?

11. What can you say about (aspect of writing/creativity) and what it plays in your work?

12. What do you find to be most exciting about (name the issue)?

13. How did you get your start in writing/art? What, if anything, lit the “spark” to get you started and keep you motivated?

14. What are you currently working on?

15. What are your favorite and least favorite things about being a writer/artist?

16. What do you do in your spare time, when you aren’t writing/creating?

17. What was the last book you read and would you recommend it?

18. How have the books you’ve read influenced the books you write/create?

19. What do you do when you’re having writer’s block to “shake” it off?

20. Have you ever had to overcome real tragedy or hardship in your life?

21. What makes a good (type of book, e.g., thriller?)

22. What do you enjoy more, writing or discovering other people’s work?

If you write 50 to 100 word answers to these questions you can then offer them to media as a news release, feature story content about your book/work, an email questionnaire for bloggers, interview article, and Q & A’s for a radio or TV talk show interview.

Send these to me. I’ll help you turn these into Q & A’s that really turn media and their audiences on.

Free pdf file download:

http://www.directcontactpr.com/files/files/22questionsfor.pdf

Advice to politicians about how to get more and better media coverage

Advice to politicians about how to get more and better media coverage

A political staffer for a member of Congress asked me for advice on how to get more coverage and better coverage. Here’s what I recommended:

1. Stick with the important facts and keep it short and to the point. I know that’s hard for politicians, but that’s what media want.

2. Get rid of all pithy quotes and remarks, all self-laudatory praise, any tedious, boring and useless blather, and anything you can’t prove with the facts. Nail it with style, using the smallest tool needed every time.

3. Tackle controversy head on, state your position distinctively and with precision, but avoid partisan platform brown bag advocacy, being pedantic, winey, or argumentative. Express passion and emotion when it is called for, but don’t go overboard and rant and rave. Be aware for your previous positions and explain the reasons for any change of heart, position or direction.

4. Indicate the vehicles for people to send comments, express their opinion and to provide feedback and the express an active and sincere willingness to listen to the people. You may find that funny and scary, but it really does impress people.

5. Offer media what they need to do their job (factual validation, photos, Q & A’s, interview opportunities, and visual aids). Make it fit the format of the media you are working with and make it unique for them.

6. Offer media easy access to the people that matter but not intermediaries or to people who don’t matter. Make it easy not hard to do interviews and schedule news conferences frequently. Give media the lead time they need to schedule and deploy the resources needed to give you what you want. Media coverage is valuable so use it wisely and get good at it.

7. Target the media who matter. Identify the people who will be interested and affected and pitch and feed to the media that they watch, read or listen.

Targeting the Right Media – Best questions and the most efficient process

Targeting the Right Media - Best questions and the most efficient process

How do you find the right media?

First identify your target audience. Who are they? What do they do? How do they buy products like yours? When and how? Where do they get their recommendations? Research and identify what they read, watch and listen to particularly when they are most receptive to a product or service suggestion. You can focus on reaching individuals or utilizing media because of the credibility and audiences they can reach for you. Here’s a checklist of prime media:

Daily and weekly newspapers
Magazine & Trade Publications
News services & syndicates
Radio and TV stations, shows & networks

Then you have the online media:

Blogs
Columnists
News Web Sites
Online Version
Forums
Mailing Lists
Discussion groups
Audio Podcasts/Photo/Video Sharing Sites
Social Networking Sites

While you want to assemble a list of newspapers, magazines, radio stations, TV programs, news services, syndicates, and Internet media that will help you reach your target audience, bear in mind that these aren’t the only places that people congregate. Here’s a list of non-media venues you ought to consider:

Interest Groups
Associations
Clubs
Institutions
Foundations
Support Groups
Churches/Synagogues
Trade shows/conferences

Since I’m a publicist, I use a licensed media database to do this and I create custom lists for client outreach efforts.

But you can scratch the surface yourself using the Internet and make use News Search Engines and searchable free online media directories to search by key word to identify articles and media that you want to contact and pitch your own articles to. You can use the specialized search tools at Facebook, Twitter, and other MEDIA” just as easily and you can develop pitches that are properly formatted and designed to be appropriate for those technologies. The challenge will be reaching enough of them and being persuasive with them so you get your message published in enough places.

Is this all there is? Selling books is a bitch!

Is this all there is? Selling books is a bitch!

I posted this today on the Yahoo Self Publishing group in response to a frustrated author.

Al wrote:

” I wonder if it as simple as perhaps we are not asking people to buy our books? You can get the freebie advertising but it is like throwing chum to fish. You might get their attention but unless you hook them by the lip you are not going to catch any. …[]… Musicians and published authors actually go out and play their music or do book signings. Buddy Holly hated touring (and it killed him) but his record sales needed the public appearances.”

I don’t think asking people to buy your book is simple at all. I don’t think it’s as effective as tantalizing them and persuading them.

Most authors and even most publishers devote very little time and effort into the identification, targeting, messaging, acquisition and activation of buyers for their books. Yet figuring this out is crucial.

Even with the incredible technologies available online, people don’t know how to create the messages and communications that pull people in. Instead, they either do very little (as in, build it and they will come), or they push the product, find out how hard it is, and then give up because so few people buy the book.

You can do a lot with the media and technologies online if you seek to understand how people buy or get engaged with your books, products or services.

1. People discover a need, or want to solve a problem.

2. They begin a search usually online, but it can happen on social media like FB or Twitter or any number of other places (including discussion groups like this one)

3. But they really don’t look very hard. They only pay attention to the first few things they discover or the first few recommendations they get from people they have familiarity with.

4. People also tend to go and hang out where they are invited, accepted, entertained or educated.

Now for every type of book, product or service, there are thus hundreds if not thousands of places to search and become associated with.

But as most people now know, you can’t easily sell product and survive the act of asking. You must provide helpful, non-sales laden information, guidance, education or entertainment with subtle links that lead you back to your site. That’s where the real sales process then begins.

So what do you do?

1. Determine who your audience really is! Identify who your best targeted customers are and then figure out where they hang out. Your goal is to then learn how to be prominent and highly regared wherever they hang out.

2. You need to identify the type of content that will turn them on. Is it action laden excerpts? Is it drama? Is it illustrations, games, videos, or helpful tips?

3. You need to learn how to communicate so that your content works wherever you place it. The post for a blog is not automatically what you place in a tweet. The content and the trail of breadcrumbs has to fit the medium.

4. You need to participate in the communities meaningfully. You answer questions and provide feedback, offer tips, advice, stories, humor, experience and enthusiasm, so that people are inspired and get interested and so that you trigger the action to go to your site to explore your product.

5. You create content that people want to link to, want to share, and want to give to others.

This is what you try to do with media when you do publicity. Only now, EVERYONE is a publisher who is trying to make money off subscriptions and/or advertising.

If you do it reasonably well, you get dozens or articles or posts.

If you do phenomenally well, you go viral.

You don’t just write in a vacuum. You develop, test, deploy, analyze and improve.

My simple acronym for this process is this: CACA

C – Create

A – Ask

C – Create again

A – Ask again

Once you prove the message works in your backyard, only then can and should you use technology to try to repeat the success widely.

Your objective is to keep on placing things before YOUR people so they can decide to participate, play or purchase.

But just realize that this is hard to do. Think about it! When was the last time you read the newspaper, and went and grabbed your credit card.

Yet very often, a single piece of information triggers a desire that brings something to mind that does indeed get you to take action. Then and only then do you search for the contact information, the email, the phone or the order form.

Few authors realize that creating the book is only the beginning. To be successful they have to find satisfaction in connecting with people again and again till they get enough action to pay for their investment in the work they created. It’s not just mechanics and technology.

It’s not just fine art or excellence in creative writing.

There’s persistent, dedicated systematic communication outreach that has to drive people to action.

Success often lives or dies with the close monitoring of the one-to one relationship developed between the author and his or her audience.

That is where the author must determine “what did I do and say that turned you on?”

Learn this and you can use the technologies.

Fail to learn this and nothing happens.

Five Key Metrics of Publicity Outreach Effectiveness

Five Key Metrics of Publicity Outreach Effectiveness

There are at least five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit a news release or conduct an outreach effort. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the outreach is conducted and you can identify the number and quality of the media responses to your outreach.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience.

It is only now you can truly ask “Was it worth it?”

Here is an article I wrote titled “Tracking Your Publicity Success and PR Effectiveness” which discusses this aspect of publicity in more detail:

http://www.directcontactpr.com/free-articles/article.src?ID=14

What this means of course is that publicity is more valuable when someone has multiple streams of income that can be leveraged and the branding effect triggers interest and sales in many ways. This frees people from strictly focusing solely on their product and allows them to shine again and again by helping people they can help the most in ways that really turn people on. This is how you not only trigger real interest, but trigger trust and action. This is the professional branding effect and when it works, people like what you say so much that they will buy everything you have for sale. This is what you hope for when you hire a publicist.

Getting more publicity: The three key questions a news release answer

Getting more publicity: The three key questions a news release must answer

I cannot believe what is coming across the wire. So may people are still blasting out news releases that lack the essential information media need. What a waste.

If you want your news release to be maximally effective, it has to answer the primary questions for the media:

1. How many people in my audience are going to be interested in this?
2. What’s in it for my audience?
3. How easy is it for me to use this information (e,g., how much does it cost me to do this?)

Then it must present your proposed story, the facts needed to support and flesh out the story, your ideas, advice, or comments, your skills, experience, credentials and accomplishments in terms of that objective.

You have to offer media everything they need to run with the story using you and the resources you’ve arrayed if you are to meet their needs in today’s fast paced environment and the ever changing technologies we get to utilize.

Seth Godin’s advice on how to be interviewed

Seth Godin's advice on how to be interviewed

I’m a big fan of Seth Godin. I have all his books and am still astounded that he can be such an effervescent source of creative original ideas.

This entry is from his blog from May 31, 2011 on:

How to Be Interviewed.

http://sethgodin.typepad.com/seths_blog/2011/05/how-to-be-interviewed.html

If you are going to be interviewed by the media, this is very good material to review as you prepare to do your interview.

Being effective when pitching articles

How to be maximally effective when pitching articles

Client was heading to meetings with the National Speakers Association and she asked me if there was anything I wanted to share with them about how to be most effective when pitching articles. Here’s what I suggested:

To be maximally effective with articles:

1. Do your absolute best to help the people they can help the most on the biggest most pressing problem facing them; and

2. Target the right media with exquisite care and realize that you only need to reach the media who can reach YOUR PEOPLE. No other media matters.

3. Deliver the problem solving content in whatever format the media wants it to be delivered so that it can be easily published and utilized.

Have a great time!