communication

> Trying to promote books on Facebook is as pointless as trying to buy
> groceries in a church. It’s just not there. Been there, done that. Don’t
> waste your time. You can’t put “likes” in the bank.

OMG, failure certainly speaks louder than success.

Promoting as in marketing books with the immediate goal of selling books on Facebook is not how it works. This is not a direct marketing method of communication.

That’s simply not the right way to approach the use of these instant publishing technologies.

Think about what results in people taking action and sharing on Facebook.

They read and/or see something short, sweet, and incredibly thought provoking. They may comment on it if it’s worthy of comment. And they may share it if it’s value packed and worthy of sharing with others.

It’s a filtration process. The cream rises to the top.

Notice that only the really good noteworthy and excellent ideas and knowledge are passed on from person to person.

If you are going to intentionally and strategically use these technologies, you simply have to focus on creating messages that are worth sharing.

The Bottom Line: Quality and excellence is what triggers action.

I harp on this all the time. If you learn how to turn people on first, THEN you get to leverage the technologies to repeat the message and trigger the actions you want to happen.

Leave a trail of tasty intellectual candy and people will keep on taking bites and eventually want to buy the whole bag.

You can leverage, maximize and benefit from posting good, positive, enthusiastic, entertaining, and educational information.

You can see your ideas shared if what you post is truly noteworthy ideas, writing, photos, and helpful support every chance you get with every post you make.

You cannot just believe you are good. You must BE REALLY GOOD. In fact, other people must find what you shared to be so good, they are driven to share that incredible goodness with others.

This is real time public relations. You want to learn how to do this with Facebook, and every other media (= prime media, Internet media and yes, now even social media) you try to get published in.

If you write something that is really, really good, people will share it. But you have to learn how to create and make use of micro marcom.

I’ve been studying and developing successful strategies that people utilize for micro-marcom (micro marketing communications) for a while now. The media are masters at this.

The best way to use FB and other technologies is to make use of little tiny galvanizing nuggets of clarity.

You see the tweets in their headlines on Google News, in newspaper headlines, and in chyrons on TV. They hint of stories that will be dramatic, personal, achievement in the face of adversity plus humor. You can see these headlines are designed to be Attention Grabbing Short Phrases, with a link to get you to sit through “the rest of the story”. Study these tweets and you’ll see they basically fall into one of the following seven categories:

Problem Identified
Problem Warning
Problem Solved
Someone in Trouble
Someone Saved or Rescued
Something Bad Happened
Something Good Happened

If you are going to use Facebook and all these media to promote, you will be most successful if you stay as personal as you are talking to your best friends and giving them your very, very best.

And you have to be quick about it. You can provide a link so they can get more goodness, and by golly it had better be as good as you said it is!

This way the image and impression you create is always helpful, educational, fun, entertaining, and worthwhile.

You can choose to create a personal brand that people always want to enjoy, and that results in people sharing what you offer, because it is simply so good.

When they like what you do, they will act to get more of you.

One of the participants in the Independent Authors Guild list on Yahoo said:

> There is one question that I think all indi authors have asked themselves. How do the big publishers do it. I understand that authors like Dan
> Brown and Rawling can sell 10 million copies on release day, but before that. I remember years ago stopping in the book isle at Wall-Mart. I
> picked up this book called “Deception Point” by Dan Brown. …[]… But? How did he get his first novel on that Wall-Mart shelf? No one
> had ever heard of Dan Brown before.

I hear the frustration people have in seeking to break even and make a profit writing all the time. Just want to share some experience, perspective and some ideas.

Many years ago, Dan Brown was a poor starving author and an English teacher and his wife Blythe were struggling, seeking to achieve success and sales with his fiction writing. They hired me back in the days when I operated a business called Imediafax (we used to send one page faxes to media) and I worked for them to get publicity for the book Angels & Demons before Dan made it big with The Da Vinci Code. (If you have Angels and Demons on your shelf go and look, you’ll find my name in the acknowledgements).

Then as now, an author must first do his or her best and WRITE A GOOD BOOK. (That’s a separate question. But let’s just say, OK, you’ve written a good book.)

Then they must do their best to let the right people know that they have a good book. They must reach their target audience and entertain and educate them so that they are motivated to buy the book. Many authors don’t do this very well. Yet it’s crucial if you are to be successful. So I’m going to focus on this a little.

People’s needs haven’t really changed. Time and technologies have changed.

I think there are amazing opportunities for success in writing. In the US alone you have over 330 million people all of whom read, watch and listen to newspapers, magazines, radio, TV and all sorts of Internet and electronic media and communications devices. We’re trained from birth and indoctrinated in how to use these technologies.

What’s more is we are biological organisms and have five senses and we respond to stimulation in predictable ways. We laugh at the same jokes, we cry at the same sad stories, and we get turn on by beautiful half naked people. What even more important is that we can be stimulated to buy things. The media and producers have figured out how to do this and you can too.

It’s pretty clear that you have the opportunity to do really well IF you figure out how to turn people on.

The challenge is that you need to learn how to turn YOUR people on.

And once you learn how to do that, THEN you can use all the available technologies to reach people and stimulate them to action.

BUT if you don’t figure out how to turn people on first, then no matter what technologies you use, you really won’t have the effect you seek.

So HOW do you turn people on? HOW do you turn media on? That’s the challenge.

At least in my continuing experience and a publicist, it doesn’t matter whether you write non-fiction or fiction. The media does not really care about the book. They care about what you do to their audience with what you ask them to publish (in an article or a review) or use on a show (in a feature or an interview). It has to be so good that it helps them sell more subscriptions and advertising. This is how they make their income and this is what you have to provide if you want them to use your content.

So if it’s not the book, what is it?

My Answer: It’s about the issues you can talk about! It’s about the emotional engagement and interest you can capture!

As a publicist, I see this again and again. You can see the proof of it day in and day out in the media you want to be in. The question is how do you do it?

You have maximum success turning people on by getting jazzed up and energized and spontaneously raving about the issues you write about. It’s when you and revved up and all fired up that you generate the energy and the intelligence that galvanizes people’s attention. It’s those moments when you are at your best.

That’s what you need to identify for your all promotional efforts. You will be most successful with media, when you offer them a show or an article with you doing what you do best. It need not be very long. It just has to be really good.

So if you’ve written a book and are seeking to get people to buy that book, keep on talking to people about your book and your writing. Pay close attention to what you say and do when you create maximum interest and turn people on. You can also find much of this information in the reviewer comments and testimonials that you receive from people who read your book. They’ll tell you very specifically what you wrote that turns them on.

But remember that you can’t use the description of the book or the feeling as a substitute for the real thing. When you do promotion, you must deliver the communication that actually produce the feelings that trigger the interest and action.

That is what you have to place into the communications you use. You must learn what you say and do and then capture and repeat that messages. This is not easy to do, when you realize that each medium of communications you choose to use has its own format requirements.

So focus on identifying what you say and do that turns people on. Capture it! Repeat it several times in various settings and circumstances and make sure that it produces the action that you want to happen (as in people get so interested that they buy your books).

Then you can reformat and use all the technologies you want to repeat that message. Like Dan Poynter says, write it once and sell it forever.

I cannot believe what is coming across the wire. So may people are still blasting out news releases that lack the essential information media need. What a waste.

If you want your news release to be maximally effective, it has to answer the primary questions for the media:

1. How many people in my audience are going to be interested in this?
2. What’s in it for my audience?
3. How easy is it for me to use this information (e,g., how much does it cost me to do this?)

Then it must present your proposed story, the facts needed to support and flesh out the story, your ideas, advice, or comments, your skills, experience, credentials and accomplishments in terms of that objective.

You have to offer media everything they need to run with the story using you and the resources you’ve arrayed if you are to meet their needs in today’s fast paced environment and the ever changing technologies we get to utilize.

Client was heading to meetings with the National Speakers Association and she asked me if there was anything I wanted to share with them about how to be most effective when pitching articles. Here’s what I suggested:

To be maximally effective with articles:

1. Do your absolute best to help the people they can help the most on the biggest most pressing problem facing them; and

2. Target the right media with exquisite care and realize that you only need to reach the media who can reach YOUR PEOPLE. No other media matters.

3. Deliver the problem solving content in whatever format the media wants it to be delivered so that it can be easily published and utilized.

Have a great time!

Question Posted on Independent Authors at Yahoo Groups.

>> Do book reviews sell book? Yes, and the review sites can prove it, because they get paid a percentage of the “buy-through” from Amazon. They don’t sell that many, and more nonfiction than fiction, but they do sell. And why not try to get our books reviewed? There are only so many options open to us. We can try to place an article in a magazine or newspaper, we can try to get book reviews, we can enter contests and hope for the best, we can do book club talks, and we can visit our local book stores and try to get signings. Why not try them all? I’d stand in front of Costco with a banjo and balloon hat if I thought it would help. I write books that I hope people will read. How they find my book is immaterial to me. I write books that I hope people will read. How they find my book is immaterial to me. < <

I just don't believe that it's smart to rely on the "proof that reviews work" for others and make the assumption that the same process will work for you.

I also believe that if you are writing to create a real business, then how people find your book is crucial to your survival and success.

There are many choices an author/publisher can make when deciding how to profit off one's intellectual property. Hope is not a strategy. Systematic carefully targeted communication to specific groups of high probability markets of people with money, with dedicated monitoring and continuous improvement is a strategy.

The Naked Cowboy stands in Times Square in his underwear playing his guitar.

That's how he communicates with HIS PEOPLE. He's built a successful nationally recognized brand doing this.

He entertains and stimulates sufficient numbers of people who buy his music.

There's a teenage kid with hair down to his knees who plays a screaming guitar a la Jimi Hendrix each day in Santa Monica who also is doing pretty well.

So maybe standing in front of Costco with a banjo and a balloon isn't such a bad idea.

If it works for you, do it!

YOU have to determine how you can reach and communicate with the people who matter to you. If what matters is sales, then that means you HAVE to know how you are communicating so that the action you produce is sales.

Look at this model:

Write a book. Self-Publish in ten ebook formats and POD. Have the book available at Amazon and Google and dozens or even thousands of other e-stores. Send the eBook to book reviewers by email. Get reviews. Sell books.

Sounds pretty good, doesn't it?

What if YOUR PEOPLE, don't read the reviews.

What if THE REVIEWERS, won't even accept the ebook.

System failure.

Yet this is what lots of people are doing. They write the book and pitch to a limited number of book reviewers. Then fail and stop.

I see this all the time. Sometimes the problem is the book. Some books simply aren't that good. This is one serious problem.

Sometimes the book is fine, but the author and the publisher don't take the actions needed to reach THEIR PEOPLE. And they don't have the stamina to go the distance. They stop before they learn how to turn THEIR PEOPLE on.

To me and my clients, this question is one that turns on return on investment. If the goal of writing and publishing is to produce sales, and there is only so much time and money to be invested in marketing, promoting and publicizing, then the determining factor is how many books can you sell?

People do write to try and make some money. You have to care about how people find out about you and your writing if sales are important to you. If you don't care, then there is very little chance that enough people will ever learn about you and buy what you have to offer.

My point is that YOU have to decide how to spend your time and what you receive from your efforts.

Book reviews are one option.

Feature stories are another.

You can embark on a program of speaking and or doing entertainment. People are successful in producing income and attracting attention that triggers action (e.g., sales).

Which tactic works the best for you? Do you know?

The LA Times article BOOK PUBLISHERS SEE THEIR ROLE AS GATEKEEPERS SHRINK (http://www.latimes.com/business/la-fi-gatekeepers-20101226,0,7119214.story) is pointing out that it is possible to create writings and develop audiences using the new technologies that are available. The article only hints at what JA Konrath and the other authors are doing to gain attention for their writings so that they do indeed sell books. The article says “In addition to Konrath, bestselling author Seth Godin, science fiction writer Greg Bear and action novelist David Morrell recently have used Internet tools to put their works online themselves.”

Right.

Internet tools.

This article fills people with hopeful and vague ideas that the future is here and that this type of success is going to become more commonplace.

And it may indeed for some.

BTW. Look at this article! It points out exactly what I am saying. It’s not a book review. It’s a human interest feature story. It is even a shining example of one of my favorite rules — the DPAA + H rule. It’s dramatic, personal, and tells stories of achievement in the face of adversity + humor.

So it does attract reader attention. It is emotionally engaging and even galvanizes people with visions of hope that they too can be a wildly successful author without being raked over the coals by classical mainstream publishers. It highlights the apparent simplicity of the new publishing economic model.

It also identifies the authors by name. It brands each one so that anyone who looks them up can now be exposed and potentially buy everything they have available.

Great article. This is an example of the very best type of media coverage authors can get.

Is it entertaining? Yes. Is it really helpful? Let’s look for the practical value.

Seth Godin and Stephen King can write just about anything they want and it will sell. They not only have created a huge national following, but they’ve each created consistent, high performing diverse platforms of communication that allow them to reach and sell directly to THEIR PEOPLE. They have created astoundingly successful communications systems that persuade people to take action.

Most people do not have these “Internet tools” in place. In fact, many authors write and publish without even thinking about how to reach out and touch someone, anyone. They don’t think about how to do so consistently, so that can run a writing and publishing business profitably and consistently.

The article doesn’t help most of us very much at all. In fact, the end of the article highlights what is identified as the biggest challenge to successful publishing:

“Indeed, the challenge in a world where anyone can publish a book is getting people to pay attention…. In a blog post titled “Moving on,” about his decision to self-publish, Godin wrote that “my mission is to figure out who the audience is, and take them where they want and need to go, in whatever format works.”

Seth Godin is talking my language. This is the field I work in. Targeted PR.

So back to reality.

You get to choose what you want to do.

And if you want to make money with your publishing, here’s my suggestion.

Follow the money.

The country is huge – in the US alone you have 330 million people. The potential is phenomenal. If you can develop a process for reaching people you can do very well. I believe you can even learn how to do this starting one on one in your back yard, anywhere.

I even came up with a cute little acronym which describes how to do this.

CREATE.

ASK.

CREATE AGAIN.

ASK AGAIN.

= CACA

Think about what you do that turns people on. Test it. Get a sale.

Ask people who reacted the way you wanted them to. Ask them, “What did I do that turned you on?”

Capture it. Record it. Document it. Then prove it.

If it works, do it again. Test it again. Improve it by asking again.

CACA.

Then repeat this process till you can stand in a room or present to 25 people and get half the people in the audience to hand you money.

Then use the many technologies you have at your disposal to present, broadcast and target YOUR PEOPLE with this proven message.

Decide what marketing actions to take and then document the sales and profits you receive.

Compare it to other actions you can take. Be systematic. Identify a pathway to profits. Determine if you have developed a process of steps that can be duplicated.

If it works, then do it some more. If it doesn’t, then stop and do something else.

More CACA.

Bring it on.

Malcolm Gladwell triggered an avalanche of protests and howls from social media lovers for his analysis and commentary of social media in his article in the New Yorker magazine.

Here the links to the original October 4, 2010 article in The New Yorker

http://www.newyorker.com/reporting/2010/10/04/101004fa_fact_gladwell?currentPage=1

This one goes to Mike Isaac’s tech column in Forbes

http://blogs.forbes.com/velocity/2010/10/20/malcolm-gladwells-response-to-critics-of-his-social-media-piece/?boxes=techchannelblogs

Here is Twitter founder Biz Stone’s response in The Atlantic magazine.

http://www.theatlantic.com/technology/archive/2010/10/exclusive-biz-stone-on-twitter-and-activism/64772

And for my own history of rants and raves on the subject of social media and the difficulties of communicating meaningfully with people:

http://blog.directcontactpr.com/public/category/social-media

Hey, if it works for you, do it. If it doesn’t, do something else, and figure out what works.

I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts – The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.

22 Questions for Fiction Writers to Answer and Use to Get More Book Publicity

One core set of quality content that’s entertaining, educational and sheds light on your personality and the unique things you bring to your writing and the value it has for people all make for a good recipe for author success with the media.

What can you talk about that’s interesting and invites people to learn more about you and your book?

1. Describe your book in 50 words or less:

2. How did your book come about?

3. Can you tell us about the story and a bit about the main characters?

4. What has been your experience with (the subject of your book)

5. How does it relate to what happens in your story?

6. What are some of the rules or prejudices you’d like to see changed about (your subject)?

7. How did you do your background research?

8. Where do you research information for your books?

9. How has the community responded to your work?

10. How did your work on this get started? Where do your characters come from?

11. What can you say about (aspect of writing) and what it plays in your work?

12. What do you find to be most exciting about (name the issue)?

13. How did you get your start in writing? What, if anything, lit the “spark” to get you started and keep you motivated?

14. What are you currently working on?

15. What are your favorite and least favorite things about being a writer?

16. What do you do in your spare time, when you aren’t writing?

17. What was the last book you read and would you recommend it?

18. How have the books you’ve read influenced the books you write?

19. What do you do when you’re having writer’s block to “shake” it off?

20. Have you ever had to overcome real tragedy or hardship in your life?

21. What makes a good (type of book, e.g., thriller?)

22. What do you enjoy more, writing or discovering other people’s work?

If you write 50 to 100 word answers to these questions you can then offer them to media as a news release, feature story content about your book, an email questionnaire for bloggers, interview article, and Q & A’s for a radio or TV talk shopw interview.

On November 19th, 2009 I had a wonderful time being interviewed for Authors Access with Victor R. Volkman and Irene Watson about whether Press Releases are still revelant to marketing and promoting books.

We covered a wide-range of talking points, including:

* So What Exactly Is A News Release?

* Why Is This So Hard To Do? What Makes This So Special?

* So What Exactly Do Media People Look For When They Receive A News Release?

* So What Do You Need To Do To Write A News Release That Really Works & Truly Gets Media Attention?

* How do you know when you’re ready?

* What Specifically Should Authors Do To Create This Galvanizing Candy ­This Magic Script.

* What is the Magic Formula (DPAA+H)? (“Dramatic Personal Achievement in the face of Adversity, plus a little Humor”)

* Which Are Better For Authors To Aim At – Book Reviews Or Feature Stories & Why?

* How do you know when you achieve success with a news release?

* So once you have a trash proof news release, what do you do with it

Download the free Authors Access podcast interview free at:

http://authorsaccess.com/archives/164
A pdf file that summarizes all the talking points is also available here:

Are News Releases Effective for Marketing Your Book? http://www.directcontactpr.com/files/files/arepressreleasesaneffectiveway.pdf

The Trash Proof News Releases is available as a free ebook at Smashwords:

Trash Proof News Releases

http://www.smashwords.com/books/view/5921

If you write what you think is a trash proof news release, send it to me and I’ll send you my extra two bits!

Paul@DirectContactPR.com

Why does social media marketing suck and what can you do about it?

Interesting Article at the Kansas City Examiner titled Social Media Marketing Sucks… If You Do It Wrong by Dustin Riedisel

My comments:

Social media are a special type of communication technology and they too, like all other communication technologies (email fax, street mail and even Tweets), have special requirements.

The goal is to have a meaningful communication with a real person on the receiving end. The message is what matters. The real value to the recipient is what matters. You can’t use any communication technology to trigger or motivate action without figuring out the magic words first.

This in fact, is what I call, the miracle of the microcosm, since in this nation of 300 million technology and media indoctrinated people, you can learn what it takes to turn people on anywhere. This is what expert PR and marketing copywriters are really for.

And once you do figure out what you can say that turns people on (no matter where you are) then and only then can you use technology as a force multiplier, to generate the actions you want people to take, wherever they are.

Read more on social media marketing ROI here http://blog.directcontactpr.com/public/category/social-marketing/