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Is this really it? The Miracle of the Microcosm

One of the Yahoo Self Publishing Group members posted two really important questions… about how to do targeted PR:

1) HOW do you find those people?
2) WHAT comprises that irresistible message?

I do this for a living for clients in all sorts of genres and industries. Here goes:

1) How do you find the right people?

First identify your target audience. Who are they? What do they do? How do they buy products like yours? When and how? Where do they get their recommendations? Research and identify what they read, watch and listen to particularly when they are most receptive to a product or service suggestion. You can focus on reaching individuals or utilizing media because of the credibility and audiences they can reach for you. Here’s a checklist of prime media:

Daily and weekly newspapers
Magazine & Trade Publications
News services & syndicates
Radio and TV stations, shows & networks

Then you have the online media:

Blogs
Columnists
News Web Sites
Online Version
Forums
Mailing Lists
Discussion groups
Audio Podcasts/Photo/Video Sharing Sites
Social Networking Sites

While you want to assemble a list of newspapers, magazines, radio stations, TV programs, news services, syndicates, and Internet media that will help you reach your target audience, bear in mind that these aren’t the only places that people congregate. Here’s a list of non-media venues you ought to consider:

Interest Groups
Associations
Clubs
Institutions
Foundations
Support Groups
Churches/Synagogues
Trade shows/conferences

Since I’m a publicist, I use a licensed media database called Cision to do this and I create custom lists for client outreach efforts.

But you can scratch the surface yourself using the Internet and make use News Search Engines and searchable free online media directories to search by key word to identify articles and media that you want to contact and pitch your own articles to. You can use the specialized search tools at Facebook, Twitter, and other MEDIA” just as easily and you can develop pitches that are properly formatted and designed to be appropriate for those technologies. The challenge will be reaching enough of them and being persuasive with them so you get your message published in enough places.

2) To identify THE IRRESISTABLE MESSAGE

I write a lot of blog posts on this. I call this the miracle of the microcosm.

http://blog.directcontactpr.com/index.php?s=miracle

You need to learn how to turn people on so that they come to you for more of what you are offering.

Perhaps the simplest and most powerful suggestion I can you suggest to you is that you use The 3 I Technique

a. Identify a Success Story
b. Imitate the Success Story
c. Innovate with Your Own Information

http://blog.directcontactpr.com/index.php?s=the+3+I+technique

This is a technique I recommend you experiment with. You can do this with any type of marketing communications. It basically focuses you on identifying a model of success and mimicking it as you create your own message. The idea is simple – follow in the footsteps of someone who is doing things that are successful.

You can use Google news for example on the word “troubleshooting tips” which I did for you here: http://goo.gl/gMO74

There are over 1,000 articles for you to study. Some are news releases, some are articles in newspapers and others are article in magazines and trade publications. Now your goal is to pick ONE! Find one about someone else, that is really interesting and motivates you the way you want to motivate others. This is your model success story.

Then open up your word processing program and start writing. Look at their headline, and then write your own. Then do their first sentence, then write your own. Then do their first paragraph, and write your own. You walk your way all the way through the article to the last sentence.

You may find this to be very mechanical, but guess what, it works. If for example, you use a story in USA Today as your model, and you use this technique, then you create an article that matches readership interest and editorial style on the first try. It looks like it belongs there.

And when you send it to USA Today, you maximize your chances of being successful with them because they tend to recognize when you’ve done your homework. And if it’s good enough for USA Today, then other media will respond to it as well.

Identify the successes of your competition or the authors in your genre. Study what they use to be successful and follow in their footsteps. If you are a story teller, tell stories. If you are a horror writer, scare and horrify people. If you write sci-fi, then talk about the future. Give people and experience. Engage them and let them experience something that is truly emotionally engaging. Don’t be boring. Be stimulating. Choose what you say carefully. Plan it out, test it, select and rehearse, like an actor or an actress on stage.

What you do is you talk about the ideas and concepts in your book and how it affects others. People are really only interested in things that have value to their own lives or others that they care about. That is what you must offer. I have a little poetic like formula which I wrote which describes what you need to do which goes like this:

Tell me a story
give me a local news angle (my audience!)
touch my heart (make me laugh or cry)
teach me something new
astound or amaze me,
make my stomach churn with horror or fear,
hit me in my pocketbook
or turn me on.

And do this as many times as you can in two to three minutes.

If you study your target media and employ the 3-I technique, you will see that news coverage is largely predictable. Consumers and editors are drawn to types of stories that have worked well in the past. If you want to receive coverage, it’s important that you get familiar with these content patterns and do your best to replicate them.

The reason is simple: media publish what sells. To be in media you have to give them what they publish. Therefore to maximize your chances, you give it to them their way.

Now I’ve been doing this with clients for years and I’ve characterized the many patterns and ways media publish. The following list of most commonly featured content is derived from analyzing successful media coverage of my clients in newspapers, magazines, radio and TV:

1. A dramatic personal story that describes achievement in the face of adversity plus a little humor.

2. A problem-solving-tips article on a timely topic that shows how you can help the people that you can help the most.

3. An innovative product or service that people want because of the remarkable benefits offered.

4. A dramatic and interesting photograph that tells a 1,000-word story at a glance.

5. A new development or situation that affects lots of people in a unique way.

6. A personal battle between the forces of good and evil, or David and Goliath.

7. A truly heartwarming tale with a happy or remarkable ending.

8. New effective techniques or tactics to improving a problem or situation that is commonly faced.

9. New form of creativity that makes people feel good or experience heightened emotions.

10. A story that makes people cringe in fear, howl with delight, or experience intense desire or want.

11. An explanation of a mystery that confounds a lot of people.

12. News, analysis, and commentary on a controversial issue or topic.

13. Localized stories and media access to the local people involved.

14. Innovative and new ways to have fun, save money, help people, increase their enjoyment, protect the environment, and help them get more out of life.

15. Unusual, hot, and wacky ideas, products, activities, and situations.

16. Mouthwatering recipes, food, culinary delights, or opportunities.

17. Educational, unusual, hard-to-believe, never-before-revealed, or fascinating news, data, information, or stories.

18. Record-breaking achievements, competitions, paradoxes, dilemmas, anything that confounds the human spirit.

19. Knowledge, ideas, or information that astounds, enlightens, and inspires people to experience new feelings.

20. Remarkable little things people may not know about, that will make their dreams come true.

This is the way to make use of the miracle of the microcosm. These are weapons of mass persuasion, in part because readers and viewers know the arc of these pieces by heart. This familiarity soothes them and allows them to concentrate on the particulars of your story.

This is how you first develop and prove what you can say that turns people on and gets them to take the action you want, and then use technology as a force multiplier to repeat the message and reproduce the action you want in quantity.

If you follow my advice, please send me what you create. I’d love to see it.

Hope this helps,

Paul J. Krupin, Direct Contact PR

Unique is Not Good enough

What authors need to do to achieve success

Unique is not good enough.

What an author needs to achieve success might include one or more of the following:

Galvanizing
Uncommonly and relentlessly helpful
Magical
Transcends
Irresistible
Remarkable
Revolutionary
Game-Changing
Life-saving
Enlightening
Superbly crafted
Captivating
Pure Gold
Brilliant
True Stand Out
Exceeds All Expectations
Red Hot Imagination
Mesmerizing
Spellbinding
Rich treat
Catapults You Beyond
Brilliantly Plotted
Un-put-downable
Amazing
Perfectly Paced
Engrossing
Fiercely poetic
Lush exquisitely detailed
Gorgeous
Resolute
Page turning
Infectious
Vivid eloquence
Shocking clarity
Rich and intricate
Enthralling
Deeply satisfying
Surprising revelations
Masterful journey

Content messaging: Broad or narrow – which ROI is better?

Content messaging: Broad or narrow - which is better?

What did you say today? What did you sell today?

Look at your messaging. Is it aimed broad or is it aimed at a specific niche. Which sells best depends on where and how the ROI is returned?

If ten broad content posts produces a 0.02 percent ROI (in terms of dollars) and the ROTI (return on time invested) and you can get a 2 percent ROI off ten niche posts at the same ROI, then you get 100 times the ROI from your niche posts.

I personally observe in my clients and have experienced myself that broad content also carries a much higher risk of producing a negative ROI, if it produces “energy vultures”. These are people who simply become a time and money wasting drain which reduces and undermines the ROI you get from real prospects and customers.

Traffic does not always equate with profit. Sometimes, there is an investment required to to turn a cold call or inquiry into a hot prospect and paying client.

This is why I train my clients to go where your people are and learn how to turn them on. Usually that means teaching them something they didn’t know before.

But it’s not always niche content that does the trick. I have many clients who are superb generalists. They can be witty, hilarious, and make all sorts of people laugh, cry, cringe in horror or squeal with delight. Hey a half naked man or woman with six pack abs always gets heads to turn.

But when and if you get up close and personal, they turn you off. Their niche communications are too pushy, too impersonal, too demanding, and don’t deliver on the promise or expectations.

The lesson is that you have to develop whatever messaging you use carefully and test it till it gets the action you want. You have to study, analyze and improve every step in the funnel – every communications touch point and the overall process.

If you fail to track, then you lose the ability to know what is really happening. The trick is to take actions that can be tracked and use metrics that matter, so you can manage what you do effectively.

If you do something that helps, do more of it. If it doesn’t work, stop and do something else.

In fact, if you practice and test and improve your messaging so you do this really well, you will make them realize that hiring you (or buying whatever it is you are selling) is simply the best action they can take.

Which content has more impact? Niche or generic?

Content is King. How do you identify the right content for you?

I’ve studied this intensely as a publicist. My experience is that it depends on how you make your income and what you do and say that turns your people on and gets them to take the action you want them to take (sales, fundraising, votes, participation, whatever). Whatever you do best is where you will shine the most. You have to make light that outshine your competition. and you have to be able to communicate to YOUR people wherever you find them. So what do they read, watch or listen to, particularly when they are receptive to taking action? What can YOU say that fits in those circumstances. Prove the message first, then select the technology and format the message to the culture. For many professionals, the problem solving tips article or Q & A is the best professional branding tactic. For others, it’s a educational photo feature.

So many people struggle to figure out the right words to use to turn people on. I believe you can learn what to say that turns people on one person at a time. You just have to keep talking to people and pay attention to what you said when it happens.

I call this the miracle of the microcosm because I’ve found people can do this anywhere and everywhere. It doesn’t matter where they are at all. And once you do figure out the magic words, then you can apply the numerous outreach technologies as a force multiplier to repeat the results.

Here’s a link that goes to my Magic in a Message slide show presentation.

http://www.slideshare.net/PaulKrupin1/magic-in-a-message-120613-pdf

Target your media carefully or fail to even hit the right people

So many media! What’s a person to do? Who is going to read your news release? How do you close the deal?

Target your media carefully, based the following criteria:

1. What are you trying to achieve with the media? Most people can benefit from feature stories, interviews, and products reviews, in that order. Some people want incoming links along with the content that drives SEO. What do you want?

2. Who can do that for you? Identify the right people by keyword and geography, by beat and area of authority or responsibility.

3. Can you supply them with the content or people they need to do their job directly? Can you send it to them electronically? Can you deliver it by mail? In person? Do they need to send a camera crew? Your chances for success go up if the delivery is fast and if the cost they incur is low. The slower the delivery and the higher the costs, the less likely you are to succeed in doing at needs to be one to get real media coverage.

4. How effectively can you reach them to engage in a meaningful communication about your proposal? Can you reach them directly by email and phone? By fax? By street mail? Only by appointment? Are they well protected by secretaries or administrative assistants? Are you using an online a post and pray news release distribution method where the only chance of being discovered is if someone in your target media trips over you having done a keyword search? Reaching media by phone, email and street mail is the best way to make a direct connection.

Lots of people get all of these wrong.

You can watch your media success improve dramatically when you treat media people with respect by targeting media carefully. Make sure you offer and can deliver:

1. Galvanizing news, education or entertainment that is designed to interest lots of people in the selected media audience

2. Tangible real value. Help the people you can help the most.

3. Easy access to the information, graphics, technology and the people that the media need to do their job the way you want it done, and by covering the travel costs for the delivery if needed.

Response to Publicity Doesn’t Work

Response to Publicity Doesn’t Work

Forbes just posted an opinion article “Book Promotion for Self-Publishers

http://www.forbes.com/sites/suwcharmananderson/2012/06/19/book-promotion-for-self-publishers-a-waste-of-time/

Quite a number of authors express great frustration and anguish over the fact that the publicity (book reviews, interviews, feature stories, etc). they received didn’t result in lots of book sales.

In fact several of them conclude that publicity doesn’t work.

OMG, failure certainly speaks louder than success. What a sad perspective.

Their experience with media may be due to a lot of things. But to me what appears to have happened is that whatever the media published certainly didn’t result in them “turning their people on”. I don’t see that as a reason to conclude that “Publicity Doesn’t Work”.

I see that a failure to make effective use of any number of golden media opportunities. Very simply, they didn’t turn people on.

In the middle of February, one of my clients, JJ Smith, did one interview on The Steve Harris Morning Show, and sold over 6,000 books and made it to the top of Amazon’s best seller list ahead of The Hunger Games Trilogy. Sure, it was only for 24 hours or so, but it was a single talk show interview that did it.

One of my favorite authors, Vince Flynn, did an interview with USA Today on Feb 6. He’s a best selling author of 13 books. He was asked three questions, and he spent one to two minutes more or less, answering each question. I was tickled to see how he handled the last question from the USA Today interviewer, one that he apparently had never been asked before – “What is it about your stories that brings the reader in?” BTW, it worked since I ran to the local bookstore and bought a copy.

For those of you who have worked with me, I challenge you with this very same question “what do you do that turns people on?” whenever we seek get media coverage whether it is for a review, a feature story, or an interview.

Think about what happens – just for example, when was the last time you read the newspaper or a magazine or watched TV and grabbed your credit card?

It probably doesn’t happen very often., does it? In today’s world, it may actually happen more often if you read something on a trusted blog or on a friend’s Facebook and they say, “…this is cool. You gotta have it.”

Think carefully about the times that it does happen. How did you feel? Weren’t you amazed, galvanized, and stunned? Wasn’t your attention riveted?

Well, if you want publicity or any other marcom that you create to do that, then you’d better figure out what is happening when it happens to you first. Then you have to learn what you can say and do to make it happen to others.

Realize that if you want to be a successful author you not only have to write a really good book, but when you get in front of media you need to turn your audience on. You have to learn how to do that or else people won’t respond the way you want them to.

Now I’ll share with you something I’ve learned doing publicity for a few tens of years.

I believe that you can learn to do this anywhere. I call this the miracle of the microcosm because I’ve found from working with real people, from all over the country, that it really doesn’t matter where you are. You can learn what to say that turns people on one person at a time. Yes you can.

You just have to keep talking to people and pay attention to what you said when it happens!

You can ask people at a speaking engagement to tell you. You can have a partner watch the audience and take note while you are speaking. You can record your talks and track sales or how many people raise their hand or come up to you after your talk. You’ll find hints in your reviewer comments and testimonials where people tell you why they love what you do.

The miracle is that once you learn the magic words that produce the action you want, you can then you can use all the media and other marcom technologies as a force multiplier to repeat the message and keep reproducing the effect.

In a nation with 330 million people, you have very good reason to focus on that message. Even if you are successful in reaching and converting an itsy bitsy tiny percent, you can be phenomenally successful.

Before you think that doing publicity or any other MarCom (marketing communications) technology is going to help you, you really need to learn what you can say and do that turns your people on. You need to develop a script that produces action.

Can you stand in front of 50 people and talk for three minutes so that half the people come flying out of their chairs and hand you money? That is what you need to be able to do. You need to hit their hot buttons by being the very best you can be. You need to give people a transcendental emotionally engaging experience. Learn how to do this in a small audience and then place that script into your interviews and feature story proposals.

The same is true by the way with social media. The real promise of social media is only achieved when what you’ve done is so good people rave about it to all their friends. If it’s not good enough, it’s just panned.

If you learn how to turn people on, and then use that in your targeted communications so that you help the people you can help the most, you’ll see your success with the media hit maximum levels. This isn’t easy to do. But if you are strategic and test, improve, and prove your communications systematically, it can be done.

Make sure that the content you offer is like candy. Create a recipe that tastes so good that people just can’t get enough of it. and they want the whole bag.

BTW, I’ve create a five minute, self-serve Prezi that describes how to do this process in a highly entertaining and visual way. It’s at my blog – here’s the link:

http://blog.directcontactpr.com/2012/02/getting-the-best-publicity/

Enjoy.

Getting the media (and everyone else…) to pay attention and get interested

Getting the media (and everyone else...) to pay attention and get interested

One of the participants in the Independent Authors Guild list on Yahoo said:

> There is one question that I think all indi authors have asked themselves. How do the big publishers do it. I understand that authors like Dan
> Brown and Rawling can sell 10 million copies on release day, but before that. I remember years ago stopping in the book isle at Wall-Mart. I
> picked up this book called “Deception Point” by Dan Brown. …[]… But? How did he get his first novel on that Wall-Mart shelf? No one
> had ever heard of Dan Brown before.

I hear the frustration people have in seeking to break even and make a profit writing all the time. Just want to share some experience, perspective and some ideas.

Many years ago, Dan Brown was a poor starving author and an English teacher and his wife Blythe were struggling, seeking to achieve success and sales with his fiction writing. They hired me back in the days when I operated a business called Imediafax (we used to send one page faxes to media) and I worked for them to get publicity for the book Angels & Demons before Dan made it big with The Da Vinci Code. (If you have Angels and Demons on your shelf go and look, you’ll find my name in the acknowledgements).

Then as now, an author must first do his or her best and WRITE A GOOD BOOK. (That’s a separate question. But let’s just say, OK, you’ve written a good book.)

Then they must do their best to let the right people know that they have a good book. They must reach their target audience and entertain and educate them so that they are motivated to buy the book. Many authors don’t do this very well. Yet it’s crucial if you are to be successful. So I’m going to focus on this a little.

People’s needs haven’t really changed. Time and technologies have changed.

I think there are amazing opportunities for success in writing. In the US alone you have over 330 million people all of whom read, watch and listen to newspapers, magazines, radio, TV and all sorts of Internet and electronic media and communications devices. We’re trained from birth and indoctrinated in how to use these technologies.

What’s more is we are biological organisms and have five senses and we respond to stimulation in predictable ways. We laugh at the same jokes, we cry at the same sad stories, and we get turn on by beautiful half naked people. What even more important is that we can be stimulated to buy things. The media and producers have figured out how to do this and you can too.

It’s pretty clear that you have the opportunity to do really well IF you figure out how to turn people on.

The challenge is that you need to learn how to turn YOUR people on.

And once you learn how to do that, THEN you can use all the available technologies to reach people and stimulate them to action.

BUT if you don’t figure out how to turn people on first, then no matter what technologies you use, you really won’t have the effect you seek.

So HOW do you turn people on? HOW do you turn media on? That’s the challenge.

At least in my continuing experience and a publicist, it doesn’t matter whether you write non-fiction or fiction. The media does not really care about the book. They care about what you do to their audience with what you ask them to publish (in an article or a review) or use on a show (in a feature or an interview). It has to be so good that it helps them sell more subscriptions and advertising. This is how they make their income and this is what you have to provide if you want them to use your content.

So if it’s not the book, what is it?

My Answer: It’s about the issues you can talk about! It’s about the emotional engagement and interest you can capture!

As a publicist, I see this again and again. You can see the proof of it day in and day out in the media you want to be in. The question is how do you do it?

You have maximum success turning people on by getting jazzed up and energized and spontaneously raving about the issues you write about. It’s when you and revved up and all fired up that you generate the energy and the intelligence that galvanizes people’s attention. It’s those moments when you are at your best.

That’s what you need to identify for your all promotional efforts. You will be most successful with media, when you offer them a show or an article with you doing what you do best. It need not be very long. It just has to be really good.

So if you’ve written a book and are seeking to get people to buy that book, keep on talking to people about your book and your writing. Pay close attention to what you say and do when you create maximum interest and turn people on. You can also find much of this information in the reviewer comments and testimonials that you receive from people who read your book. They’ll tell you very specifically what you wrote that turns them on.

But remember that you can’t use the description of the book or the feeling as a substitute for the real thing. When you do promotion, you must deliver the communication that actually produce the feelings that trigger the interest and action.

That is what you have to place into the communications you use. You must learn what you say and do and then capture and repeat that messages. This is not easy to do, when you realize that each medium of communications you choose to use has its own format requirements.

So focus on identifying what you say and do that turns people on. Capture it! Repeat it several times in various settings and circumstances and make sure that it produces the action that you want to happen (as in people get so interested that they buy your books).

Then you can reformat and use all the technologies you want to repeat that message. Like Dan Poynter says, write it once and sell it forever.

The Goal of a News Release

The Goal of a News Release

The goal of the news release it to get publicity and not to sell product.

My experience is that media view endorsements as marketing facts. I don’t believe that media care much about what other people think until they have determined that they are interested in the story first. Only then do the bio and endorsements act to validate that the author and the message are solid and can be trusted. They are not usually newsworthy in and of themselves (although there are no doubt exceptions, e.g., a Sarah Palin endorsement of a candidate).

Media are usually content based decision-makers who make their living publishing. So if you want to be in the media you need to help them do their job. But there are lots and lots of media and you need to give the right message to the right media. How do you do this?

First you have to know your book, author and content.

Then you have to identify your target audience.

To answer the question, “Can I reach this audience?” you ask, what do My People read watch and listen to, particularly when they are most receptive to taking the action that I want them to take?

That’s how you identify and target the right media. I use Cision to create these custom targeted media lists. Hitting the right media is one of the crucial steps because they are the only ones that matter.

Then you tailor your message to meet the needs of those media. To be maximally effective when you do create your pitch, you study these media and evaluate existing coverage for similar projects. You look over the possibilities based on what they do publish or produce, since this is how they make their living.

Then you create and give them a strategically written ready to go proposal for an article or a show that meets those needs using the very best content that the author and intellectual property you seek to promote has to offer.

That’s how you maximize your chances of success for any book, product, service or initiative. You give right media something newsworthy and value laden that’s designed to make them money their way.

This is a very difficult process. There is lots of uncertainty and if you mis-match the message and the target, you simply don’t get the best response.

So many people miss the boat and create general vague all purpose news releases that really are simply ads for the book. They don’t really even understand that media don’t care about the book. They only care about whether a news release pitch offers, news, education or entertainment that the audience will really enjoy, and that’s really easy to publish (e.g., doesn’t cost the media a lot of time, money or effort).

Media simply will not respond unless the pitch is really interesting and delivers exceptional value (news, education or entertainment) and the actions they are to take (write an article or do an interview) are logical, easy and quick.

You give the media what they need and they’ll give you what you want which is bona fide objective editorial high value content laden coverage that promotes the book and the author.

You give them a pitch that looks like an ad, you’ll get a response from their advertising reps. They’ll basically tell you, if you want an ad, pay for it.

Go beyond the book!

What do you place into a news release?

If you want to improve your publicity go beyond the book. You don’t have to just write about the book. You don’t even have to quote from the book.

In fact, to get great publicity you really need to put the book down and simply do what you are best at.

Tell me new stories.

Give me news that I’ve never heard before.

Educate me.

Entertain me.

Make me smile. Make me laugh. Make me hungry. Make me cry. Make me afraid. Make me experience something inside. Make me angry. make me sad.

Help me.

Advise me with superb insight that makes people turn their heads and listen and realize that you are handing them a gift.

Take the mystery out of a new problem that wasn’t on everyone’s radar screen when you wrote the book.

Dazzle me with new material and fresh photos.

Make me want to do something different.

Make me so interested in you I go home and look you up and even try to call you and make an appointment to see you.

The length of a news release doesn’t matter anymore.

The length of a news release doesn’t matter at all anymore. This is email. We create and transmit articles ready to go and they are used for both print (even as is), interviews (the Q & A’s are right there), and as a pitch if media decide they want more, less or even something else. It allows them the freedom of choice and they like it and respond to it.

Quality matters. Content, originality, innovation, and value to the audience matters.

We use what creative driven people bring to us and we focus on the biggest problem facing the audience they want to reach. Then we offer to solve that problem and we do our best to help the people we can help the most.

This process works and gets us more coverage in the right places than any other method I’ve ever seen used.

This is how we achieve professional branding that not only results in book sales, but in the case of people with multiple income streams, it sells everything they have to offer.

That’s how come so many experts and people with experience and mature businesses do so well with the publicity they get. Even one single sale of a consulting contract can be worth many tens of thousands of dollars.