helping people

OK, you send out a news release.

You asked for a review, a feature story or an interview. You gave them options, incentives, access to data, photos, people.

They said NO! Is it all over? Is that all there is? Has the door to opportunity slammed in your face?

I don’t think so.

No rarely means No. It usually means not now. It means maybe later.

But it is up to you to figure out what do do.

And what you do is simple: You make another proposal. You offer to send another idea. You say, how about i call you back in two hours (after your deadline has passed).

Always pitch back another idea for something else. Never let the conversation stop. Take the action and get them to say yes to something that keeps the conversation going.

Media people have a job to do. Maybe your proposed idea just didn’t fit in with their needs or maybe they think it will take more time and effort than they can give. As them “Is there something I/We can do to make this more attractive? Is there more information we can send to you.”

If they still say no, ask them “How about something totally different? What about this idea instead?”

Ask them “What would you like to see us present to you?”

Find out what the media wants. Then give them what they need and make it easy for them to work with you.

That’s how you’ll get respect from media for being a valued contributor and a working professional they can trust and rely upon to help them do their job.

That’s how you’ll close more deals and get more of what you want, too.

> Trying to promote books on Facebook is as pointless as trying to buy
> groceries in a church. It’s just not there. Been there, done that. Don’t
> waste your time. You can’t put “likes” in the bank.

OMG, failure certainly speaks louder than success.

Promoting as in marketing books with the immediate goal of selling books on Facebook is not how it works. This is not a direct marketing method of communication.

That’s simply not the right way to approach the use of these instant publishing technologies.

Think about what results in people taking action and sharing on Facebook.

They read and/or see something short, sweet, and incredibly thought provoking. They may comment on it if it’s worthy of comment. And they may share it if it’s value packed and worthy of sharing with others.

It’s a filtration process. The cream rises to the top.

Notice that only the really good noteworthy and excellent ideas and knowledge are passed on from person to person.

If you are going to intentionally and strategically use these technologies, you simply have to focus on creating messages that are worth sharing.

The Bottom Line: Quality and excellence is what triggers action.

I harp on this all the time. If you learn how to turn people on first, THEN you get to leverage the technologies to repeat the message and trigger the actions you want to happen.

Leave a trail of tasty intellectual candy and people will keep on taking bites and eventually want to buy the whole bag.

You can leverage, maximize and benefit from posting good, positive, enthusiastic, entertaining, and educational information.

You can see your ideas shared if what you post is truly noteworthy ideas, writing, photos, and helpful support every chance you get with every post you make.

You cannot just believe you are good. You must BE REALLY GOOD. In fact, other people must find what you shared to be so good, they are driven to share that incredible goodness with others.

This is real time public relations. You want to learn how to do this with Facebook, and every other media (= prime media, Internet media and yes, now even social media) you try to get published in.

If you write something that is really, really good, people will share it. But you have to learn how to create and make use of micro marcom.

I’ve been studying and developing successful strategies that people utilize for micro-marcom (micro marketing communications) for a while now. The media are masters at this.

The best way to use FB and other technologies is to make use of little tiny galvanizing nuggets of clarity.

You see the tweets in their headlines on Google News, in newspaper headlines, and in chyrons on TV. They hint of stories that will be dramatic, personal, achievement in the face of adversity plus humor. You can see these headlines are designed to be Attention Grabbing Short Phrases, with a link to get you to sit through “the rest of the story”. Study these tweets and you’ll see they basically fall into one of the following seven categories:

Problem Identified
Problem Warning
Problem Solved
Someone in Trouble
Someone Saved or Rescued
Something Bad Happened
Something Good Happened

If you are going to use Facebook and all these media to promote, you will be most successful if you stay as personal as you are talking to your best friends and giving them your very, very best.

And you have to be quick about it. You can provide a link so they can get more goodness, and by golly it had better be as good as you said it is!

This way the image and impression you create is always helpful, educational, fun, entertaining, and worthwhile.

You can choose to create a personal brand that people always want to enjoy, and that results in people sharing what you offer, because it is simply so good.

When they like what you do, they will act to get more of you.

I read Guy Kawasaki’s very interesting article titled on Mashable “Launch Any Product Using Social Media”

Client was heading to meetings with the National Speakers Association and she asked me if there was anything I wanted to share with them about how to be most effective when pitching articles. Here’s what I suggested:

To be maximally effective with articles:

1. Do your absolute best to help the people they can help the most on the biggest most pressing problem facing them; and

2. Target the right media with exquisite care and realize that you only need to reach the media who can reach YOUR PEOPLE. No other media matters.

3. Deliver the problem solving content in whatever format the media wants it to be delivered so that it can be easily published and utilized.

Have a great time!

The goal of the news release it to get publicity and not to sell product.

My experience is that media view endorsements as marketing facts. I don’t believe that media care much about what other people think until they have determined that they are interested in the story first. Only then do the bio and endorsements act to validate that the author and the message are solid and can be trusted. They are not usually newsworthy in and of themselves (although there are no doubt exceptions, e.g., a Sarah Palin endorsement of a candidate).

Media are usually content based decision-makers who make their living publishing. So if you want to be in the media you need to help them do their job. But there are lots and lots of media and you need to give the right message to the right media. How do you do this?

First you have to know your book, author and content.

Then you have to identify your target audience.

To answer the question, “Can I reach this audience?” you ask, what do My People read watch and listen to, particularly when they are most receptive to taking the action that I want them to take?

That’s how you identify and target the right media. I use Cision to create these custom targeted media lists. Hitting the right media is one of the crucial steps because they are the only ones that matter.

Then you tailor your message to meet the needs of those media. To be maximally effective when you do create your pitch, you study these media and evaluate existing coverage for similar projects. You look over the possibilities based on what they do publish or produce, since this is how they make their living.

Then you create and give them a strategically written ready to go proposal for an article or a show that meets those needs using the very best content that the author and intellectual property you seek to promote has to offer.

That’s how you maximize your chances of success for any book, product, service or initiative. You give right media something newsworthy and value laden that’s designed to make them money their way.

This is a very difficult process. There is lots of uncertainty and if you mis-match the message and the target, you simply don’t get the best response.

So many people miss the boat and create general vague all purpose news releases that really are simply ads for the book. They don’t really even understand that media don’t care about the book. They only care about whether a news release pitch offers, news, education or entertainment that the audience will really enjoy, and that’s really easy to publish (e.g., doesn’t cost the media a lot of time, money or effort).

Media simply will not respond unless the pitch is really interesting and delivers exceptional value (news, education or entertainment) and the actions they are to take (write an article or do an interview) are logical, easy and quick.

You give the media what they need and they’ll give you what you want which is bona fide objective editorial high value content laden coverage that promotes the book and the author.

You give them a pitch that looks like an ad, you’ll get a response from their advertising reps. They’ll basically tell you, if you want an ad, pay for it.

You are a natural problem solver filled with good advice.

This is the core approach you need to take when branding and promoting. You simply need to decide to help the people you can help the most, with each and every bit of outreach that you do.

Select the biggest upcoming problem that’s on the horizon and then solve it, offering an article and interviews.

This is what will carry you forward and propel media coverage. It will also carry your books, products and services along with it.

Make sure that the content you offer is like candy. It tastes so good that people want the whole bag.

Bet you can’t eat one!

An author came to me with a half written book and said what do you think?

I asked him what qualifications and experience he had to write this book? Why should people believe him?

He said, “I self published 3 books and read 25 marketing books and attended half a dozen seminars”.

I asked do you teach? Do you speak? Do you consult and practice? Do you work with clients and success stories you can tell?

No, no, no, no, and no.

I advised him that he may have difficulty getting people to buy his book when he finished it.

Knowledge is not powerful in and of itself. The application of knowledge is what is powerful.

There is a difference between being a student and being a teacher and being a practitioner.

People know it when they see it. Do what you are best at.

If you want to improve your publicity go beyond the book. You don’t have to just write about the book. You don’t even have to quote from the book.

In fact, to get great publicity you really need to put the book down and simply do what you are best at.

Tell me new stories.

Give me news that I’ve never heard before.

Educate me.

Entertain me.

Make me smile. Make me laugh. Make me hungry. Make me cry. Make me afraid. Make me experience something inside. Make me angry. make me sad.

Help me.

Advise me with superb insight that makes people turn their heads and listen and realize that you are handing them a gift.

Take the mystery out of a new problem that wasn’t on everyone’s radar screen when you wrote the book.

Dazzle me with new material and fresh photos.

Make me want to do something different.

Make me so interested in you I go home and look you up and even try to call you and make an appointment to see you.

You see it in best selling books and movies. You can do it yourself if you think about it and try.

The element is wish fulfillment.

It must be so vivid that your audience can visualize it, taste it, feel it.

It can be the feeling of overcoming all odds and achieving success.

It can be the vision of being healthy or wealthy.

It can be the freedom to choose, the enjoyment of love or the magnificence of winning the race.

It can be the indulgence of eating chocolate.

It can be the thrill of flying down a mountainside or soaring like a bird.

It can be the excitement and anticipation of heading into a battle to save people from harm.

You identify the wish you can give to a media audience and then offer it up to the media on a silver platter.

Whose dreams and visions can you fulfill today?

Do your very best. Tell people what they can do to achieve their deepest hopes and desires.

Make their dreams come true.

I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts – The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.