intelligence

OK, you send out a news release.

You asked for a review, a feature story or an interview. You gave them options, incentives, access to data, photos, people.

They said NO! Is it all over? Is that all there is? Has the door to opportunity slammed in your face?

I don’t think so.

No rarely means No. It usually means not now. It means maybe later.

But it is up to you to figure out what do do.

And what you do is simple: You make another proposal. You offer to send another idea. You say, how about i call you back in two hours (after your deadline has passed).

Always pitch back another idea for something else. Never let the conversation stop. Take the action and get them to say yes to something that keeps the conversation going.

Media people have a job to do. Maybe your proposed idea just didn’t fit in with their needs or maybe they think it will take more time and effort than they can give. As them “Is there something I/We can do to make this more attractive? Is there more information we can send to you.”

If they still say no, ask them “How about something totally different? What about this idea instead?”

Ask them “What would you like to see us present to you?”

Find out what the media wants. Then give them what they need and make it easy for them to work with you.

That’s how you’ll get respect from media for being a valued contributor and a working professional they can trust and rely upon to help them do their job.

That’s how you’ll close more deals and get more of what you want, too.

One of the participants in the Independent Authors Guild list on Yahoo said:

> There is one question that I think all indi authors have asked themselves. How do the big publishers do it. I understand that authors like Dan
> Brown and Rawling can sell 10 million copies on release day, but before that. I remember years ago stopping in the book isle at Wall-Mart. I
> picked up this book called “Deception Point” by Dan Brown. …[]… But? How did he get his first novel on that Wall-Mart shelf? No one
> had ever heard of Dan Brown before.

I hear the frustration people have in seeking to break even and make a profit writing all the time. Just want to share some experience, perspective and some ideas.

Many years ago, Dan Brown was a poor starving author and an English teacher and his wife Blythe were struggling, seeking to achieve success and sales with his fiction writing. They hired me back in the days when I operated a business called Imediafax (we used to send one page faxes to media) and I worked for them to get publicity for the book Angels & Demons before Dan made it big with The Da Vinci Code. (If you have Angels and Demons on your shelf go and look, you’ll find my name in the acknowledgements).

Then as now, an author must first do his or her best and WRITE A GOOD BOOK. (That’s a separate question. But let’s just say, OK, you’ve written a good book.)

Then they must do their best to let the right people know that they have a good book. They must reach their target audience and entertain and educate them so that they are motivated to buy the book. Many authors don’t do this very well. Yet it’s crucial if you are to be successful. So I’m going to focus on this a little.

People’s needs haven’t really changed. Time and technologies have changed.

I think there are amazing opportunities for success in writing. In the US alone you have over 330 million people all of whom read, watch and listen to newspapers, magazines, radio, TV and all sorts of Internet and electronic media and communications devices. We’re trained from birth and indoctrinated in how to use these technologies.

What’s more is we are biological organisms and have five senses and we respond to stimulation in predictable ways. We laugh at the same jokes, we cry at the same sad stories, and we get turn on by beautiful half naked people. What even more important is that we can be stimulated to buy things. The media and producers have figured out how to do this and you can too.

It’s pretty clear that you have the opportunity to do really well IF you figure out how to turn people on.

The challenge is that you need to learn how to turn YOUR people on.

And once you learn how to do that, THEN you can use all the available technologies to reach people and stimulate them to action.

BUT if you don’t figure out how to turn people on first, then no matter what technologies you use, you really won’t have the effect you seek.

So HOW do you turn people on? HOW do you turn media on? That’s the challenge.

At least in my continuing experience and a publicist, it doesn’t matter whether you write non-fiction or fiction. The media does not really care about the book. They care about what you do to their audience with what you ask them to publish (in an article or a review) or use on a show (in a feature or an interview). It has to be so good that it helps them sell more subscriptions and advertising. This is how they make their income and this is what you have to provide if you want them to use your content.

So if it’s not the book, what is it?

My Answer: It’s about the issues you can talk about! It’s about the emotional engagement and interest you can capture!

As a publicist, I see this again and again. You can see the proof of it day in and day out in the media you want to be in. The question is how do you do it?

You have maximum success turning people on by getting jazzed up and energized and spontaneously raving about the issues you write about. It’s when you and revved up and all fired up that you generate the energy and the intelligence that galvanizes people’s attention. It’s those moments when you are at your best.

That’s what you need to identify for your all promotional efforts. You will be most successful with media, when you offer them a show or an article with you doing what you do best. It need not be very long. It just has to be really good.

So if you’ve written a book and are seeking to get people to buy that book, keep on talking to people about your book and your writing. Pay close attention to what you say and do when you create maximum interest and turn people on. You can also find much of this information in the reviewer comments and testimonials that you receive from people who read your book. They’ll tell you very specifically what you wrote that turns them on.

But remember that you can’t use the description of the book or the feeling as a substitute for the real thing. When you do promotion, you must deliver the communication that actually produce the feelings that trigger the interest and action.

That is what you have to place into the communications you use. You must learn what you say and do and then capture and repeat that messages. This is not easy to do, when you realize that each medium of communications you choose to use has its own format requirements.

So focus on identifying what you say and do that turns people on. Capture it! Repeat it several times in various settings and circumstances and make sure that it produces the action that you want to happen (as in people get so interested that they buy your books).

Then you can reformat and use all the technologies you want to repeat that message. Like Dan Poynter says, write it once and sell it forever.

I’m a big fan of Seth Godin. I have all his books and am still astounded that he can be such an effervescent source of creative original ideas.

This entry is from his blog from May 31, 2011 on:

How to Be Interviewed.

http://sethgodin.typepad.com/seths_blog/2011/05/how-to-be-interviewed.html

If you are going to be interviewed by the media, this is very good material to review as you prepare to do your interview.

I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts – The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.

Client had me send out a news release for a crime fiction mystery novel. The news release was transmitted on Feb 16 and produced 50 requests for review copies in four days.

It’s now April (three months later) and he has received exactly three reviews. Those reviews were all quite favorable.

But the client wonders, “is that all there will be?” He wrote “I originally thought by sending out the press releases, that all I had to do was to wait for those who solicited a copy of my book to read it, then they would do a review.”

It was not hard getting the book review media interested. 50 requests for review copies off of a single emailed news release for a fiction book is really quite good.

So why the low coverage? Why the lukewarm response from the book reviewers?

Is it the book? Maybe. It’s a relatively thick book, 426 pages, clearly self published, limited national distribution. Author is Canadian resident. Cover could be improved.

Is three reviews good or should there be more? There may yet be more to come, but three out of 50 is six percent, and that may be a very good reflection of what the media sees as the relative number of people who will be interested in this genre. It may be a very good reflection of the perceived interest in the marketplace.

Buit this is pure armchair speculation. You need hard data to make business decisions.

So what can you do?

You can call the media who received the review copies and ask them for feedback.

It may be that they simply haven’t gotten to it yet. They are busy people with their own lives, businesses and priorities.

It may also be that once the book reviewers actually see the book, they simply decide “this is not right for my audience”.

But without calling to ask them and see if they will be frank and give an honest and objective appraisal, this is pure speculation.

Call and ask. But be prepared for some hard to accept feedback.

People may not like your book.

They may resent you asking for this feedback.

They may not give you what you are asking.

You may not like what they say.

So if you do call media and ask them, be prepared.

Are you tough enough?

Don’t just say, I wrote a book. Please buy my new book.

Do your best and make a really good impression.

Let your book go. Go beyond the book. Give people news. Educate. Entertain. Explain. Exhort them to take action.

Do your best at whatever you do.

if you are a comedian, make people laugh.

If you are a teacher, teach them something new, and make them realize the importance of that knowledge in a way that changes their lives, for the better, forever.

If you are an auto mechanic, help them with a problem and solve it easier and fatser than they ever imagined.

If you are a children’s book author, make the children smile.

If you are a health and fitness expert, help people lose a few pounds and enjoy it.

If you are a financial expert, take the mystery out of an important money making or cost producing event or happening and make it easy for them to find out more if they want to.

If you are a fiction author, tell a really good story. Make people interested in your genre by sharing something fascinating and intersting about the story you wrote or the history and facts upon which your story is based, or the characters and what they represent to you.

Help the people you can help the most. Do what you are best at. Be exceptional.

And do it in 30 seconds.

If you do that, they will remember you, and they will share you, your ideas, and your products or your services with others.

Hats off to The Book Bench and the Book Department at the New Yorker for a great snapshot of a truly innovative approach to book promotion.

Timely topic, Great energy and enthusiasm, and almost free! (cost of a subway token!)

http://www.newyorker.com/online/blogs/books/2009/12/1000-words-diy.html

Do note that they are asking for more picture tells a thousand word book related photo submissions at the web site.

We need to ask for a follow up to see if the author gets a NYC publisher!

So much confusion over this simple question. Here’s my definition of a news release:

A written proposal:

- and/or an offer to provide media the content needed to achieve that end.

A news release is either sent directly to media decision makers directly (e.g., by fax, email, street mail, etc.) or placed where they can find it and use it (as when it is posted to a news search engine using a news release distribution service).

A news release is not an advertisement. You do not pay for coverage and do not control what the media says. It is a document that persuades media to give you media coverage. Your degree of success is often based on how much of what you give them to do their job is actually used.

You must provide media with information that matches what they are accustomed to publishing (or producing). Usually this means the content must be news, education or entertainment, or opinion or commentary.

If you have a different objective, then perhaps you should not be thinking what you are writing or need to write is a news release at all.

It’s OK to have a different objective. There are other types of marcom (marketing communications) you can choose to achieve a goal. It also means your target audience is not likely to be media people. You will need a different targeted list of people to match your objective.

But if publicity in media is what you want, you write a news release.

A question was presented to me today:

>> If CNN does decide to interview me, or if I’m scheduled for an interview on
>> any of the other cable news networks I’ve approached, I’m going to want the whole world to watch and learn about my concept.

>> I need to hire someone who knows how to use the Internet to make that happen.

Actually, I don’t think you need to hire anyone. I can’t imagine lots of people being motivated by a message that says ‘watch me on CNN!’ Think about it. You might send out an email to friends, colleagues and your mother, but most media won’t tell their audience to go watch you on another channel or network.

What I think you really need to do is refine your idea until it flies by itself when you present it to anyone and to everyone.

You’ll know you’ve got what it takes when it happens repeatedly and reliably and a level that produces a sustainable yield.

I call this the miracle of the microcosm. If you create something good and can communicate it so that people want it in your little neck of the woods, then when you go on CNN and say the same thing, it will have the same effect on millions of people.

But if what you created isn’t all that great, and what you said to people to get them interested wasn’t all that persuasive or galvanizing, then it won’t matter at all what you say even if you are on CNN.

You can develop your ‘mar-com’, script, or that magic sequence of communications yourself right in your back yard. You create the interview script that goes A-B-C-D-E and produces action XYZ.

This works because we are a nation of people who have been raised to respond to media communications the same way. We laugh at the same jokes and cry at the same sad stories, we cringe at the same pictures of tragedy and disaster and squeal with delight and water at the mouth when promised something sweet to eat.

Here is an article which describes a method for developing your own galvanizing communications sequence and testing it till you know it works.

The Magic of Business
http://www.directcontactpr.com/free-articles/article.src?ID=105

Here’s a link to another article I wrote with tips and ideas on:

How to Be Galvanizing- 22 ways to be galvanizing and interesting to media, prospects and customers
http://blog.directcontactpr.com/public/getting-more-publicity-getting-more-sales-how-to-be-galvanizing

To me and based on my experience with my own books, databases, inventions and clients, perhaps the most powerful thing you can do is make your presentation in the form of a helpful problem solving article or interview. Being helpful is the most important thing you can do to get people interested in what you have to offer. What you offer has to be truly remarkable and useful.

So here’s one more set of ideas for you all about:

Publicizing and Promoting by helping the People You can help the Most
http://blog.directcontactpr.com/public/publicizing-and-promoting-by-helping-people-the-people-you-can-help-the-most

If you do create a script that produces reliable action when you present it to people, of course, then it’s time to incorporate it into news releases and other business proposals and send it out to media and companies and organizations everywhere, so you can use the power of the media as a force multiplier.

I’ll be happy to see that ‘mar-com’ once you’ve created and feel like it’s ready to be pitched.

Last week someone on the Self-Publishing discussion list at Yahoo Groups asked “what goes into a news release”.

It took me a while to wrap my mind around an approach that I was satisfied with since we have so many diverse creative people on the list. The response had to be useful to all.

In many ways, this is perhaps the most common question I receive from authors once they start promoting and marketing. I rephrased the question a little.

How do I get people to pay attention to me?

I reviewed the news releases that I’ve done for the past few years for authors and publishers seeking to identify the common characteristics of those communications that produced the stellar media responses and the book sales that went with them. I sought to take a fresh look at that set of key issues that appear in the marketing communications that produce the best success.

It was a fun exercise. So here’s what this exercise revealed about:

How to be Galvanizing

1. Be right and be first to tell people that you are right on.

2. Be wrong but keep trying to do it right and be the first to admit it, telling people what you did wrong and are doing about it.

3. Communicate clearly and help the people you can help the most. Put your audience first.

4. Demonstrate purpose. Do something noble and heroic and active, don’t just talk about it.

5. Be passionate and surprise people by doing something interesting, unusual, and real.

6. Make people laugh and smile at you, with you and at themselves.

7. Give people relief from a headache or the pain they are experiencing now.

8. Show people a half naked man or woman. Why? Because it works. Now make it relevant or meaningful to your ideas in some surprising and legitimate way.

9. Tell people about their innermost fears or insecurities.

10. Predict what is going to happen six weeks from now and why it is important.

11. Be spontaneously alive and exuberant about people and your ideas.

12. Show people courage and do something amazing and brave.

13. Be astonishingly honest and sincere. Achieve authentic.

14. Be irreverent and make people realize the folly of their beliefs..

15. Tell true dramatic and personal stories. Focus on achievement in the face or adversity. Help people see themselves in the story.

16. Shake people to their roots. Tear apart a sacred cow.

17. Scare people with a prediction. Identify and describe the common enemy or the crisis on the horizon.

18. Use a really good relevant photograph. Give people visual evidence so they know they are in good company.

19. Do your absolute best and create something truly remarkable and memorable.

20. Create a vivid metaphor that illustrates and relates to your audience at a deep personal level.

21. Create a visual picture that makes people realize what their future will be like.

22. Tell people exactly what they need to do to be healthy, involved, authentic, purposeful, connected to the future, inspired to find greater meaning and motivated to take immediate action to fulfill their destiny.

It’s my belief and experience that these triggers to getting attention and galvanizing people are useful and applicable to all the marketing communications you use to promote your books or products or services.

You must develop, test and prove that you have content that can do this yourself. You can also get help from experienced people to do this. You can hire publicists or marketing experts to assist you.

Then you can place these ideas into the headline and lead of your news releases. You use these ideas to flesh out the content of your problem solving tips articles, feature stories, and interview talking points.

You use these ideas to make what people read, hear, or see about you sticky. You want them to take it with them and show someone else what you have done.

Your goal is to make such an incredible impression — an indelible memory about you — that gets people so interested in you that they are motivated to buy *everything* you have available.

It’s applicable to situations where you are speaking to people whether it be one on one, or if you are talking to a group of people and you goal is to get people to buy your book or your services.

It’s also applicable whether you are publishing an article in a newspaper, doing an interview, or posting something to a web site or a blog or an article site.

I hope you find that even just one of these is something you can use and benefit from.

All you need is to find and use is one.

Once you have these ideas you can create the news releases and marketing communications you need to get better sales and better coverage with media.

A galvanizing message will tend to resonate with certain types of people and media. You may have to change your target to match the message. You may have to change your message to match your target.

If you find out that one galvanizing idea works for one group or type of people, you may have to find out whether it works as well if you present it to another type of demographic pool of people. A message that works with mature seniors, may or may not work well with fitness, health or women’s. A message that works well with techies may not work well with business or education. You may have to find out what works and this may take time and effort.

Depending on what you have to offer, a targeted media list and a targeted approach to media may be what works the best.

I would enjoy feedback and comments on this post. Please feel free to contact me if you have any ideas on how to make these better.

Paul J. Krupin – Direct Contact PR
Reach the Right Media in the Right Market with the Right Message
http://www.DirectContactPR.com Paul@DirectContactPR.com
800-457-8746 509-545-2707
http://blog.directcontactpr.com/