publicist

How do you manage several publicists at one time? Some clients are pretty well funded. Others simply seek to get the job done and the publicist they hire, doesn’t do everything they want or need done. How do clients handle this?

I have never really before had a conflict while working with a client who has multiple PR people on a project. I’ve worked with big firms and other specialty publicists. It happens a lot with several of the big name publishers. When I work with HCI and Thomas Nelson, for example, they always has one or more big PR firms working, plus an internal publicist, and they hire me to do what I do best all at the same time. It seems that we all do different things.

When any of us gets a fish nibbling on the line, the trick then is to reel them in and get them in the net. Even when a media receives proposals from two or more different people, they will usually call up the one that strikes their fancy and not both. I’ve never been asked “who’s in charge”, since the client really is. The key is to get the right content to the media from the right person (THE CLIENT) so that the media gets what they need to do the job we want done, and they coverage we all hope for is indeed achieved. There are so many media people, we rarely even hit the same people from one day to the next. THE CLIENT needs to be engaged to fully integrate things at the top and on the way across the finish line, especially on the big plays. The publicists need access to the clients schedule for interviews, and answers to key questions, and they need to respond appropriately and fast. Media will not wait very long, and the window of opportunity closes unless they get what they need.

My specialty is my copywriting (which focuses on the content we offer to media for publication and interviews) and how I target, reach and interact with the right media, project by project. I create my own targeted media lists, transmit and make selected phone calls. The goal is to get reviews, feature stories, and interviews. We try to get as many as we can and of the best quality. Results vary. I typically go beyond the book seeking to get galvanizing feature stories that strike wide interest. These types of dialogs outsell book reviews by far. So even when we pitch one thing, we offer media the opportunity to do it their way. This creates new ideas and opens the doors to content development that pushes us into new areas of intellectual pursuit.

Other PR people come up with different content, proposals, and media lists. They will more or less stay within the confines of the core content associated with the book. Some PR people have better success within a certain genre of literature, certain types of products, a certain category of media, or industry, or blogs, or social media, or other types of Internet media, while others develop radio and TV better, and others focus only on top tv. You may not know till you see where people strike a chord and achieve success. Costs and what people actually do also varies significantly.

The client and the PR people should be introduced by phone or email and the methods or media coverage plans should be shared, since it helps to communicate openly. It’s helpful for all those involved to know a little about what others on the team are doing. I am happy to share always. But it’s really not necessary to force a detailed involved coordination to try to create a dominant/subservient competitive system, since it’s not helpful towards the achievement of success. You just need to hire people, delegate a job to them, get out of their way, and let them do what they are best at.

The crucial thing is to stay connected to those who are pitching so you learn what works, and then pass the word once you learn what chord to strike back to everyone, so that the whole level of effectiveness rises.

When you learn what works, then you do more of it, and you stop doing what doesn’t work.

The cost of a publicist covers the actions needed to produce the results you want. There are lots of options for someone who needs publicity to consider from doing it yourself all the way to simply hiring someone to do it all for you. The choices range in cost from as low as the cost of acquiring a custom database all the way to hiring a full service PR, firm, or a pay-for-performance firm, all the way to hiring an in-house publicist.

Now I operate a task based service that allows people to select and deploy the simplest and most intelligent actions. For most authors and publishers this is a one-time project that involves identifying the target audience, figuring out how to galvanize them, crafting one or more news releases, creating the right custom media list to present this message to the maximum number of right people, sending them any and all additional materials the media then needs to do their job, and then calling them to persuade media who have not decided to do what you are hoping for to try to persuade them to give you the publicity and media coverage you seek.

Other publicists and PR firms do similar actions and charge more and less to do these things. But there are many different types of fee arrangements by which can acquire publicity services. You should study the differences when you make your decision and do so recognizing specifically what you will get for the money you pay.

Here’s a link to an article I wrote titled:

“Evaluating the Range of Publicity Tactics and Publicity Options”

http://www.directcontactpr.com/free-articles/article.src?ID=41

There’s a second article that talks about how to get the most out of whichever type of publicity service you choose titled:

“Super Client! Getting the Most Out of Your Publicists and Copywriters”.

http://www.directcontactpr.com/free-articles/article.src?ID=42

Hope this helps. Questions anyone?

One of my clients expressed her frustration in getting her local paper to give her coverage for a children’s book. Her local paper was The New Orleans Time’s Picayune.

I offer up some of the techniques I use to help identify how to increase your chances of being successful with them and other newspapers and media who cover children’s books.

Use the 3 I Technique and the newspapers’ own search engine.

The 3 I Technique consists of 3 steps:

1. Identify a Success Story (and use this for a model for your own pitch).

2. Imitate It (line by line).

3. Innovate It (with your own information).

Now go to the target media that you want to be in.

I went to Nola.com since this is where you want to be, but you could use Google News, USAToday.com, the NY Times, or any media that you want to target.

Now search on your key words: children’s book

I used the singular (book) to capture both articles that use ‘children’s book’ and ‘children’s books’

Here’s the search:

http://search.nola.com/children%27s+book?date_range=m11

Go for it!

Discussion of the new program to charge $149 for book reviews at Publishers Weekly. One person asked “Is it worth it?”

I write lots of news releases and send them out to lots of media and one of the primary goals for each and every one of my book author clients is to get their book reviewed.

I personally think that paying for reviews is just one way to achieve the goal of reaching and persuading people in a given target audience. I am seeing more and more media now say that they are charging for reviews. This is happening in many categories of media we deal with regularly. There are real reasons why this is happening and there are important tactics that those of us who promote books must pay close attention to.

To me the media are best viewed as publishers who make their living from writing, or using other people’s writing, to create something people will pay for. They only have two income streams for the most part, subscribers and advertising. To date, the core content that people who pay require of them, is usually a cost to the publisher. They have either employees, or they use freelance writers, and must pay for articles, or reviews. They create publications that they sell to buying audiences. That’s how they make their money.

Hence certain requirements exist when you want to be featured in a publication. The first is that you make sure you create something that matches or exceeds the quality or needs of the target audience, and the defined character of the media you wish to be in; and 2. That you then persuade that media that the audience in fact will be interested in what you created and 3. That you make it easy for the publisher to do their job, which is write something favorable that triggers sales.

Now for people who wish to get book reviews in library and publishing industry journals, the book review is helpful to getting the book before librarians and booksellers. So a book review in certain media has value.

More and more of these media are charging because they see the time and effort needed as a significant issue. It takes people, time, and physical space to manage a book review program that receives hundreds of books a week from authors and publishers all over the world. So the costs and manpower to do this is considerable. It is no wonder that media have decided to place a price on the process, to cover and defer these costs, and yet make no promises whatsoever on whether the review conducted will be helpful to an author or a publisher at all. I mean if you want to truly control the message that gets placed before a target audience, these media have a clearly identified process for doing that. It’s called advertising.

On the other hand, if what you seek instead is a bona fide objective review then you are forced to use methods of persuasion like sending news releases, books for review and media kits that contain the information needed to make a really favorable impression on media professionals, demonstrate to them that lots of people will be interested in the book, why, and what value it will have, and that even writing their review or story is easy with the extra materials you can make available to them to do their job (and defray their publishing time, effort, and costs).

This is what you need to really think about these days when presenting a review proposal to media.

To me, $149 for a review is a little high. Not only that, if all you do is send a book and wait for a review, then you are missing the opportunity to influence and control the outcome. That’s what you do when you work with a publicist.

If an author or a publisher invests $500 in an outreach effort, it is not unusual for me to see them get 20 to 60 requests (or more) for review copies as a result of their effort. One average, one can expect 50 percent of the requests to actually result in a review. So that means that the cost per review averages from $10 to $50 per review achieved. Follow up will improve the media response and performance.

Other publicists will cost more than this to achieve the same thing. You pay for the time, effort, technology and expertise and this is the business of strategic communication and persuasion.

However, book reviews may not be the only outcome or consequence from pitching to media.

The same PR outreach effort and $500 cost also triggers interviews and feature stories and even requests for speaking engagements. The actual outcome depends on the author, the topic, what we give to the media to share with the audience, the prior media coverage of the same topic or genre, the specific media targeted, and in many cases most importantly, the bottom line quality of the book. The value of this coverage is very hard to place a real value on. A single placement on FOX News, ABC, NBC, CBS, CNN, or MSNBC may result in hundreds or thousands of book sales and it may not. A single well conducted interview on NPR may launch a best seller. It also may not. Then again, a single well written and galvanizing story in the middle of nowhere but to a captive dedicated audience may also sell a great number of books. But then again, it may not.

The quality of the book and how it fits in the scheme of things is very important. But sometimes that doesn’t matter to the media. The content of the message is what matters the most. Timely content with high value to the audience gets the best coverage regardless of whether the book is fresh and new or old and musty. I’ve gotten many an author great publicity opportunities that failed to ripen into coverage because the book quality, content, and timeliness falls short of delivering the quality needed to validate the needs of the media for their audience. That is the challenge with many a self-published author and publisher.

I’ve just uploaded a new updated ebook version of my book Trash Proof News Releases to my web site.

It’s a free pdf file download that captures many years worth of lessons learned doing publicity for creative people. It’s also got numerous examples of successful news releases and interviews with over a hundred media people on what it takes to be successful.

Please feel free to share this link with anyone who can use the education.

http://www.directcontactpr.com/files/files/TrashProof2010.pdf

Since I’m a publicist and do a lot of work with authors and publishing companies, I’ll give you my spin on this.

Is it worth it to hire a publicist?

My response: It depends.

I don’t really ascribe to the amount of money invested in the book as a decision factor myself. Lots of my clients have turned books that they write with blood, sweat and tears into financial success using POD. Very simply they write a good book and print on demand in small quantity. Money invested in the book does not have to be considerable. Of course if you have invested a lot of money, then it begins to acquire the characteristics of a publish or perish syndrome. The stakes go up with the investment.

I’ll be honest with you. I see lots of one-book authors try to turn a profit from publishing. I see only a few succeed. I see lots try very hard and fail. So to me, self-publishing is best viewed as a risk venture. There are so many variables. Publicity can jumpstart marketing but there is no guarantee that it will.

For the sake of argument, let’s just assume that the owner of some intellectual property can reasonably benefit from using publicity to achieve their goals. To me, publicity is one type of marketing or promotion and it has a cost. And to really understand what we’re talking about, it’s crucial to get on the same page. So here’s my definition of what one typically asks a publicist to do:

PR: the creation and presentation of proposed content to media (publishers or producers) to persuade them to publish or showcase a story or information that is perceived as objectively reported by their audiences, that creates interest, desire and promotes and triggers desired action (sales, votes or social action).

The question is whether the cost you invest can produce the actions you want to achieve whether it be sales, votes, or social action such as human support, financial or material donation, or attendance at a show or an event.

The goal is to have a meaningful communication with the right real people on the receiving end. The message is matters, the medium matters, and the effect matters. The real value to the recipient is what determines whether they in fact are affected to the point of action. You can’t use any communication technology to trigger or motivate action without figuring out the magic words first. Can you do this yourself or do you need to have a professional publicist help you?

The cost of a publicist covers the actions needed to produce the results you want. There are lots of options for someone who needs publicity to consider from doing it yourself all the way to simply hiring someone to do it all for you. The choices range in cost from as low as the cost of acquiring a custom database all the way to hiring a full service PR, firm, or a pay-for-performance firm, all the way to hiring an in-house publicist.

Now I operate a task based service that allows people to select and deploy the simplest and most intelligent actions. For most authors and publishers this is a one-time project that involves identifying the target audience, figuring out how to galvanize them, crafting one or more news releases, creating the right custom media list to present this message to the maximum number of right people, sending them any and all additional materials the media then needs to do their job, and then calling them to persuade media who have not decided to do what you are hoping for to try to persuade them to give you the publicity and media coverage you seek.

Other publicists and PR firms do similar actions and charge more and less to do these things. But there are many different types of fee arrangements by which can acquire publicity services. You should study the differences when you make your decision and do so recognizing specifically what you will get for the money you pay.

Here’s a link to an article I wrote titled “Evaluating the Range of Publicity Tactics and Publicity Options”

http://www.directcontactpr.com/free-articles/article.src?ID=41

There’s a second article that talks about how to get the most out of whichever type of publicity service you choose titled “Super Client! Getting the Most Out of Your Publicists and Copywriters”.

http://www.directcontactpr.com/free-articles/article.src?ID=42
You can choose to manage your promotions to achieve many different types of results.

There is no simple answer. There are costs (money, time, and material resources for the data needed and the technology needed) to achieve publicity success.

There is also expertise required (copywriting, targeting the right media, utilizing the best technologies, communicating with clients and media, negotiating, reporting, integrating with marketing and other people and publicists who are involved).

These are some of the issues you need to address and factor in to the decision one makes.

The original question asks “is it worth it to hire a publicist?”

The return on investment question can be answered by evaluating the profit one makes per action triggered by your publicity effort. Let’s look at some of the costs and what it means to an author/publisher.

If one makes $5 per book, then it takes 100 books to cover a $500 cost for a single news release publicity project.

You’d have to sell 2,000 books to cover a $10,000 fee for a full service PR firm or personal publicist for some dedicated time or program.

If on the other hand if you are not just an author, but also receive $3000 for a speaking engagement plus travel and per diem, then you can make $2500 or more if you even get one speaking engagement off one $500 news release outreach.

If you worked with the $10,000 PR firm, you’d nearly break even if you got three engagements and you’d make a couple of thousand with four.

Will the $10,000 firm produce more than the $500 outreach effort? This depends on what is really being done to get media coverage. It depends on the message and who gets to receive it.

There are at least five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit a news release or conduct an outreach effort. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the outreach is conducted and you can identify the number and quality of the media responses to your outreach.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience.

It is only now you can truly ask “Was it worth it?”

Here is an article I wrote titled “Tracking Your Publicity Success and PR Effectiveness” which discusses this aspect of publicity in more detail:

http://www.directcontactpr.com/free-articles/article.src?ID=14
What this means of course is that publicity is more valuable when someone has multiple streams of income that can be leveraged and the branding effect triggers interest and sales in many ways. This frees people from strictly focusing solely on their product and allows them to shine again and again by helping people they can help the most in ways that really turn people on. This is how you not only trigger real interest, but trigger trust and action. This is the professional branding effect and when it works, people like what you say so much that they will buy everything you have for sale. This is what you hope for when you hire a publicist.

So is it worth it to hire a publicist?

It depends on whether you can do what needs to be done by yourself or with the right type of help. It depends on the results you achieve when you do these things.

The one thing you really need to realize is that even if one hires a publicist, there’s still no guarantee that publicity will produce sales. All you can do is try.

And like any other marketing tactic you should really evaluate the effectiveness as a business using objective measures. Look at all the factors and make an informed decision.

If it works, do more of it, and if it doesn’t stop and do something else.

The only thing that is certain is that if you do not reach out to people somehow, nothing will happen.