return on investment

Question Posted on Independent Authors at Yahoo Groups.

>> Do book reviews sell book? Yes, and the review sites can prove it, because they get paid a percentage of the “buy-through” from Amazon. They don’t sell that many, and more nonfiction than fiction, but they do sell. And why not try to get our books reviewed? There are only so many options open to us. We can try to place an article in a magazine or newspaper, we can try to get book reviews, we can enter contests and hope for the best, we can do book club talks, and we can visit our local book stores and try to get signings. Why not try them all? I’d stand in front of Costco with a banjo and balloon hat if I thought it would help. I write books that I hope people will read. How they find my book is immaterial to me. I write books that I hope people will read. How they find my book is immaterial to me. < <

I just don't believe that it's smart to rely on the "proof that reviews work" for others and make the assumption that the same process will work for you.

I also believe that if you are writing to create a real business, then how people find your book is crucial to your survival and success.

There are many choices an author/publisher can make when deciding how to profit off one's intellectual property. Hope is not a strategy. Systematic carefully targeted communication to specific groups of high probability markets of people with money, with dedicated monitoring and continuous improvement is a strategy.

The Naked Cowboy stands in Times Square in his underwear playing his guitar.

That's how he communicates with HIS PEOPLE. He's built a successful nationally recognized brand doing this.

He entertains and stimulates sufficient numbers of people who buy his music.

There's a teenage kid with hair down to his knees who plays a screaming guitar a la Jimi Hendrix each day in Santa Monica who also is doing pretty well.

So maybe standing in front of Costco with a banjo and a balloon isn't such a bad idea.

If it works for you, do it!

YOU have to determine how you can reach and communicate with the people who matter to you. If what matters is sales, then that means you HAVE to know how you are communicating so that the action you produce is sales.

Look at this model:

Write a book. Self-Publish in ten ebook formats and POD. Have the book available at Amazon and Google and dozens or even thousands of other e-stores. Send the eBook to book reviewers by email. Get reviews. Sell books.

Sounds pretty good, doesn't it?

What if YOUR PEOPLE, don't read the reviews.

What if THE REVIEWERS, won't even accept the ebook.

System failure.

Yet this is what lots of people are doing. They write the book and pitch to a limited number of book reviewers. Then fail and stop.

I see this all the time. Sometimes the problem is the book. Some books simply aren't that good. This is one serious problem.

Sometimes the book is fine, but the author and the publisher don't take the actions needed to reach THEIR PEOPLE. And they don't have the stamina to go the distance. They stop before they learn how to turn THEIR PEOPLE on.

To me and my clients, this question is one that turns on return on investment. If the goal of writing and publishing is to produce sales, and there is only so much time and money to be invested in marketing, promoting and publicizing, then the determining factor is how many books can you sell?

People do write to try and make some money. You have to care about how people find out about you and your writing if sales are important to you. If you don't care, then there is very little chance that enough people will ever learn about you and buy what you have to offer.

My point is that YOU have to decide how to spend your time and what you receive from your efforts.

Book reviews are one option.

Feature stories are another.

You can embark on a program of speaking and or doing entertainment. People are successful in producing income and attracting attention that triggers action (e.g., sales).

Which tactic works the best for you? Do you know?

The LA Times article BOOK PUBLISHERS SEE THEIR ROLE AS GATEKEEPERS SHRINK (http://www.latimes.com/business/la-fi-gatekeepers-20101226,0,7119214.story) is pointing out that it is possible to create writings and develop audiences using the new technologies that are available. The article only hints at what JA Konrath and the other authors are doing to gain attention for their writings so that they do indeed sell books. The article says “In addition to Konrath, bestselling author Seth Godin, science fiction writer Greg Bear and action novelist David Morrell recently have used Internet tools to put their works online themselves.”

Right.

Internet tools.

This article fills people with hopeful and vague ideas that the future is here and that this type of success is going to become more commonplace.

And it may indeed for some.

BTW. Look at this article! It points out exactly what I am saying. It’s not a book review. It’s a human interest feature story. It is even a shining example of one of my favorite rules — the DPAA + H rule. It’s dramatic, personal, and tells stories of achievement in the face of adversity + humor.

So it does attract reader attention. It is emotionally engaging and even galvanizes people with visions of hope that they too can be a wildly successful author without being raked over the coals by classical mainstream publishers. It highlights the apparent simplicity of the new publishing economic model.

It also identifies the authors by name. It brands each one so that anyone who looks them up can now be exposed and potentially buy everything they have available.

Great article. This is an example of the very best type of media coverage authors can get.

Is it entertaining? Yes. Is it really helpful? Let’s look for the practical value.

Seth Godin and Stephen King can write just about anything they want and it will sell. They not only have created a huge national following, but they’ve each created consistent, high performing diverse platforms of communication that allow them to reach and sell directly to THEIR PEOPLE. They have created astoundingly successful communications systems that persuade people to take action.

Most people do not have these “Internet tools” in place. In fact, many authors write and publish without even thinking about how to reach out and touch someone, anyone. They don’t think about how to do so consistently, so that can run a writing and publishing business profitably and consistently.

The article doesn’t help most of us very much at all. In fact, the end of the article highlights what is identified as the biggest challenge to successful publishing:

“Indeed, the challenge in a world where anyone can publish a book is getting people to pay attention…. In a blog post titled “Moving on,” about his decision to self-publish, Godin wrote that “my mission is to figure out who the audience is, and take them where they want and need to go, in whatever format works.”

Seth Godin is talking my language. This is the field I work in. Targeted PR.

So back to reality.

You get to choose what you want to do.

And if you want to make money with your publishing, here’s my suggestion.

Follow the money.

The country is huge – in the US alone you have 330 million people. The potential is phenomenal. If you can develop a process for reaching people you can do very well. I believe you can even learn how to do this starting one on one in your back yard, anywhere.

I even came up with a cute little acronym which describes how to do this.

CREATE.

ASK.

CREATE AGAIN.

ASK AGAIN.

= CACA

Think about what you do that turns people on. Test it. Get a sale.

Ask people who reacted the way you wanted them to. Ask them, “What did I do that turned you on?”

Capture it. Record it. Document it. Then prove it.

If it works, do it again. Test it again. Improve it by asking again.

CACA.

Then repeat this process till you can stand in a room or present to 25 people and get half the people in the audience to hand you money.

Then use the many technologies you have at your disposal to present, broadcast and target YOUR PEOPLE with this proven message.

Decide what marketing actions to take and then document the sales and profits you receive.

Compare it to other actions you can take. Be systematic. Identify a pathway to profits. Determine if you have developed a process of steps that can be duplicated.

If it works, then do it some more. If it doesn’t, then stop and do something else.

More CACA.

Bring it on.

Discussion of the new program to charge $149 for book reviews at Publishers Weekly. One person asked “Is it worth it?”

I write lots of news releases and send them out to lots of media and one of the primary goals for each and every one of my book author clients is to get their book reviewed.

I personally think that paying for reviews is just one way to achieve the goal of reaching and persuading people in a given target audience. I am seeing more and more media now say that they are charging for reviews. This is happening in many categories of media we deal with regularly. There are real reasons why this is happening and there are important tactics that those of us who promote books must pay close attention to.

To me the media are best viewed as publishers who make their living from writing, or using other people’s writing, to create something people will pay for. They only have two income streams for the most part, subscribers and advertising. To date, the core content that people who pay require of them, is usually a cost to the publisher. They have either employees, or they use freelance writers, and must pay for articles, or reviews. They create publications that they sell to buying audiences. That’s how they make their money.

Hence certain requirements exist when you want to be featured in a publication. The first is that you make sure you create something that matches or exceeds the quality or needs of the target audience, and the defined character of the media you wish to be in; and 2. That you then persuade that media that the audience in fact will be interested in what you created and 3. That you make it easy for the publisher to do their job, which is write something favorable that triggers sales.

Now for people who wish to get book reviews in library and publishing industry journals, the book review is helpful to getting the book before librarians and booksellers. So a book review in certain media has value.

More and more of these media are charging because they see the time and effort needed as a significant issue. It takes people, time, and physical space to manage a book review program that receives hundreds of books a week from authors and publishers all over the world. So the costs and manpower to do this is considerable. It is no wonder that media have decided to place a price on the process, to cover and defer these costs, and yet make no promises whatsoever on whether the review conducted will be helpful to an author or a publisher at all. I mean if you want to truly control the message that gets placed before a target audience, these media have a clearly identified process for doing that. It’s called advertising.

On the other hand, if what you seek instead is a bona fide objective review then you are forced to use methods of persuasion like sending news releases, books for review and media kits that contain the information needed to make a really favorable impression on media professionals, demonstrate to them that lots of people will be interested in the book, why, and what value it will have, and that even writing their review or story is easy with the extra materials you can make available to them to do their job (and defray their publishing time, effort, and costs).

This is what you need to really think about these days when presenting a review proposal to media.

To me, $149 for a review is a little high. Not only that, if all you do is send a book and wait for a review, then you are missing the opportunity to influence and control the outcome. That’s what you do when you work with a publicist.

If an author or a publisher invests $500 in an outreach effort, it is not unusual for me to see them get 20 to 60 requests (or more) for review copies as a result of their effort. One average, one can expect 50 percent of the requests to actually result in a review. So that means that the cost per review averages from $10 to $50 per review achieved. Follow up will improve the media response and performance.

Other publicists will cost more than this to achieve the same thing. You pay for the time, effort, technology and expertise and this is the business of strategic communication and persuasion.

However, book reviews may not be the only outcome or consequence from pitching to media.

The same PR outreach effort and $500 cost also triggers interviews and feature stories and even requests for speaking engagements. The actual outcome depends on the author, the topic, what we give to the media to share with the audience, the prior media coverage of the same topic or genre, the specific media targeted, and in many cases most importantly, the bottom line quality of the book. The value of this coverage is very hard to place a real value on. A single placement on FOX News, ABC, NBC, CBS, CNN, or MSNBC may result in hundreds or thousands of book sales and it may not. A single well conducted interview on NPR may launch a best seller. It also may not. Then again, a single well written and galvanizing story in the middle of nowhere but to a captive dedicated audience may also sell a great number of books. But then again, it may not.

The quality of the book and how it fits in the scheme of things is very important. But sometimes that doesn’t matter to the media. The content of the message is what matters the most. Timely content with high value to the audience gets the best coverage regardless of whether the book is fresh and new or old and musty. I’ve gotten many an author great publicity opportunities that failed to ripen into coverage because the book quality, content, and timeliness falls short of delivering the quality needed to validate the needs of the media for their audience. That is the challenge with many a self-published author and publisher.

I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts – The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.

Start with the end in mind.

The real key to evaluating your media performance is your sales. Radio is an instantaneous communications medium. To evaluate your performance you might want to see if you can figure out whether you can trace book sales to the time and place of your interview.

Many a small radio station or show in the middle of nowhere have captive audiences who are very dedicated. They trust their hosts, and they do what the host advises.

I’ve done five minute interviews on small stations in the middle of the morning that produced thirty to as many as fifty book sales on a toll free number literally while I was talking. This has outperformed 30 minute interviews on big Arbitron rated stations and shows in major cities. This is because of the quality of the audience and the interview.

So when a guest does an interview and really shines, they can sell a lot of books very quickly. But whether this happens really depends on the quality of the performance.

Your success on radio (or any other medium and technology) really is determined by what you communicate to your listening audience. That is why you need to evaluate what you said and identify exactly what happened and when.

In my opinion, it is a mistake to say “My book”. It labels you as a person who is selling a product. It’s a turn off. Experience shows that saying this reduces or diminishes your success. So you want to prepare the host and make sure they have products and information in advance. It’s better to be a galvanizing guest and have people call up to learn more about you than to be seen as a salesperson hawking a product.

You want the host to be the one to mention and talk about your book. You want the host to lavish you and your writing with praise and point the audience to what you have available. You want them to be the ones who do the sales talk for you.

Your job is to be the best guest you can possibly be. You don’t talk about you and your life unless you really know that it is interesting and impresses people. You don’t talk about your book and your writing and your marketing unless you really know it interests and engages people.

What’s the very best galvanizing media publicity you can get that will produce the maximum ROI?

I believe that it’s a three to five minute piece that galvanizes people with you doing what you absolutely do the best.

So if you are a story teller, tell stories. If you are a horror writer, scare and horrify people. If you write sci-fi, then talk about the future. Give people and experience. Engage them and let them experience something that is truly emotionally engaging.

Don’t be boring. Be stimulating. Choose what you say carefully. Plan it out, test it, select and rehearse, like an actor or an actress on stage.

What you do is you talk about the ideas and concepts in your book and how it affects others. People are really only interested in things that have value to their own lives or others that they care about. That is what you must offer. I have a little poetic like formula which I wrote which describes what you need to do which goes like this:

Tell me a story
give me a local news angle (my audience!)
touch my heart (make me laugh or cry)
teach me something new
astound or amaze me,
make my stomach churn with horror or fear,
hit me in my pocketbook
or turn me on.

And do this as many times as you can in two to three minutes.

That is what you have to do when you are interview on radio.

The goal is to have a meaningful communication with the right real people on the receiving end. The message is matters, the medium matters, and the effect matters. The real value to the recipient is what determines whether they in fact are affected to the point of action.

So, did you turn people on to the point where they were motivated to take the action you wanted?

Do you know how to turn people on? Were you galvanizing? Were you funny? We your education or entertaining? Did you entrance people with your story telling? Did you plan and communicate your very best talking points? Were you boring or were you memorable?

You have to decide in advance what your goal is and then carry it off without a hitch. Then you have to evaluate whether you achieved your goal.

This is the key thing you are out to learn and to achieve. If you goal is to sell books, then ask yourself honestly, did you sell books? If not, then maybe you need to revise your script and your strategy until it does do what you want it to do.

Technically, you need to be on a single land line when you do your interview simply to achieve the best sound quality. Cell phones, Skype, even portable phone are all at risk for interference and reduced sound performance. You also must turn off all intrusions, such as other phones, door bells, cell phones, and call waiting. You need to be where you can conduct your interview quietly without anything distracting your attention or introducing unwanted sounds. Close all windows, close the doors, tell the kids and any other people that you need quiet and no interruptions while you are on the air or taping. Make sure no one in the house picks up another phone on the line you are using to make a call while you are using the phone.

BTW, I’ll go out on a limb here and offer up a point of some controversy. I’m not a big fan of blog radio simply because to date, my clients don’t sell a lot of books using the technology, or at least it is rare. It can be done. Some blog radio shows have developed some pretty nice dedicated audiences. Blog radio interviews also tend to be saved online in audio file formats that can be readily played on people’s computers (MP3, MP4, etc). So the potential is there for people to discover and play your interview again and again.

But does it compare to regular radio? There are over 6500 radio stations and shows out there in the US and Canada. When me and my clients do campaigns, it’s not unusual for a single news release and phone campaign to net us dozens of interviews. Some radio stations and shows have tremendous geographic reach. There are 10,000 to 50,000 watt stations in the Midwest that can be heard from Mexico all the way into Canada. There are radio network shows and syndicated radio shows that can result in a single interview being played in dozens to hundreds of affiliate stations. This is what you can do when you hire a publicist who has the ability to create custom media lists for you and help you pitch to hundreds and thousands of media.

The proof of whether it works for you or not is what you need to zero in on and document. The technology is not as important as whether you created and communicated a message that got the people you want to reach and influence to take the action you want them to take.

So, the bottom line is that you evaluate your talk show experience by whether you sold product. Were you successful?

If it works (and you sell product) then you are achieving success. If your interview sold books, then do more interviews just like it. If not, then study your message. Don’t conclude that the technology is at fault.

Your success with radio is just one of the many ways you can learn to be successful promoting your writing.

Learn what you can say to turn people on in your own backyard anywhere. This is how you’ll get the most effective publicity you’ve ever experienced. Once you create and prove this little script and once you really get it down and prove to yourself that it’s repeatable, you can use it again and again everywhere you go.

We’ve got a country of 330 million media indoctrinated people. They react to media messages in predictable ways. You can learn what it takes to get people to get interested in you. You can even learn what to say to get people to buy something.

And once you learn how to galvanize them in your back yard, you can use technology to repeat the message and reproduce the response again and again. Whether it’s radio or print or online it won’t matter. That’s the miracle of the microcosm in America.

Marketing and Promotion Using News Releases

When you write a news release your goal is to get publicity – media coverage about you and your book – either an article or an interview. To do that you have to write a news release that is persuasive and interesting and then make sure it gets to media decision makers.

The technology you use to reach media decision makers has an incredible influence on the effectiveness of your outreach.

Online news release services will post a news release (a page of text and some even do multimedia pages) and then post a snippet (short description) or maybe even just a headline or a subject line with a link to the news release page and your content. Media have to search to find it and read it. The headline may be on top of the list of news releases posted for only a few minutes before another one is added to the system and then it gets pushed down as it is replaced by others. It may be accessible to media if they have signed up to receive news releases for selected keywords they are interested in. But they still may only receive an email with a list of subject lines or snippets and this may not produce a very high response.

The data you see on the reports from these services is also terribly misleading. You do not know really how many people saw your pitch, compared to how many machines or even search engine spiders actually are causing the hit. Page hits do not equal media coverage.

Some of the most meaningful measurements are:

* How many media actually responded with an article or an interview;

* How many review copies requested;

* How many and what quality blog posts you get with links and attribution;

* How many quality articles/reviews and interviews results from you then sending your book and media kit; and finally

* Did you sell ultimately product and produce a return on your investment that exceeded the cost of your outreach;

The challenge with this process is that you have to communicate meaningfully with media and first persuade them to give you coverage and second, the coverage you get has to trigger action on the part of the audience.

I prefer using email html and the phone to get maximum effect when I write a news release. At least you hit the maximum number of key media people directly with a pitch.

It is not unusual for me to see 25 to 60 media responses for interviews or review copies as a result of a news release I transmit.

Here are just some recent book project email outreach results showing actual media response stats to news releases I wrote and transmitted to custom targeted media lists:

Brian Bianco, Dressed for a Kill, mystery – two geographically tailored news releases on to the US media, one to Canadian media – 49 media requests

Stacey Hanke, Yes You Can, business communications, 34 media and interview requests (see the article in the Investor’s Business Daily from Monday Feb 22, 2010 http://www.investors.com/NewsAndAnalysis/Article.aspx?id=521721 and see Chief Learning Officer from Feb 2, 2010 http://www.clomedia.com/industry_news/2010/February/5124/index.php for a few examples of coverage)

L. Diane Wolfe, Heather, Circle of Friends Book 5, young adult, 29 review copy requests

Maggie Simone, From Beer to Maternity, family parenting humor, 65 media and interview requests, Among other things, our news release netted her a regular column at Huffington Post http://www.huffingtonpost.com/maggie-lamond-simone Lisa Pankau, Beyond Seduction, relationship self help, 42 interview and review copy requests

Louise Hart, Liking Myself, and The Mouse, the Monster and Me, children’s books, 65 media requests for review copies,

Dan Green, Finish Strong, inspirational self help, 58 interviews and review copies, outreach was coupled with Drew Brees and the Superbowl, helped raise money for NOLA nonprofits, a few dozen interviews and major media coverage

Andy Andrews, The Noticer, fictionalized storytelling, motivational self help, 173 media requests from two news releases staggered one week apart, major media included Fox TV, and others. (Go see what several years of monthly news release promotion and publicizing can do at the amazing press center at http://press.andyandrews.com)

HCI Books, Going Rouge: An American Nightmare, politics, not to be confused with Sarah Palin’s book), over 250 media requests, made NY Times best seller list.

Patricia Starr, Angel on My Handlebars, sports travel memoire, 36 review copy and interview requests

Derek Galon and Margaret Gajek, Exploring the Incredible Homes of the Eastern Caribbean, luxury travel architecture coffee table book, 75 media requests.

I have similar media response statistics for products, films and videos, and even consulting services and events.

The data clearly shows that media interest and responses are a real life reflection of public interest and predicted response to a communicated offering no matter what it is.

The bottom line, is this: If you offer up an idea that turns people on, they respond to it.

Of course pitching to media is a great way to leverage technology as a force multiplier. Each person you contact is a publisher and if you persuade them to share you and your message, their audience gets to see your creation.

It can be a great way to jumpstart and supercharge your marketing efforts.

If you want to learn more, here is a link to a one page info-graphic pdf which talks more about:

What Really Happens When You Send Out a News Release?
http://www.directcontactpr.com/files/files/IBPAFlyer021510.pdf

Questions anyone?

Paul J. Krupin

I’ll talk the point of view from someone who gets books reviewed day in day out as a book publicist. I do this for a living, so I’ll share with you how I do it and what it takes to do it well.

I’m not a fan of book reviews, I believe that they have their place and a certain amount of limited utility. But to date, my experience and that of my clients continues to show that feature stories sell more books. They have a broader deeper reach, have greater shelf life, and are people focused, rather than product focused. They brand the author and with the trust and interested they generate, they result in people being far more likely to buy everything the author may have available for sale.

For that reason, I’ll hope you can bear with me and I’ll work you through this process of selecting what to say to media if you are an author trying to maximize your return on investment and the time you put into being a person who hopes to profit from creative writing and publishing. I’ll cover both book reviews and feature stories. I will do my best to encourage you to only use book announcements and try to get only to get started, and to switch to pitching feature stories if you really want to maximize your sales. The reason is simple. People respond to media best when it affects them emotionally. People can be persuaded to buy things using media yes. But to do so means that you have to turn them on and get them emotionally engaged. If you want to use media to reach people, that’s what you have to do.

Think about it. When was the last time you read a book review in a newspaper and then grabbed your credit card? Now when was the last time you read a recommendation in a trade publication, a blog post or a technical forum discussion (like this one), and then bought something or hired someone? What sort of writing got YOU to take the action.

Basically an author/publisher really wants publicity that gets people to buy books, so when you contact a media person, the goal is to get coverage that makes a galvanizing impression on the reader of the publication, or the person who’s listening to the radio, or watching TV, or reading a blog, or a mailing list or discussion post.

So the message you want the person to receive has to be so good that it provokes them to ACTION. So not only do you first need to WRITE A GOOD BOOK, but then you need to know what to say about it that really turns people on.

That’s the content you need to place in front of your reviewer, whether you want to just get a book review or a galvanizing feature story.

To be maximally effective with media, you have to understand what makes them tick. You need to realize that media are publishers (or producers of shows) they make their living, they survive and thrive from two primary sources of income: subscriptions and advertising. Yes, they are publishers who sell their writing just like you are trying to do.

That’s what you offer media. You package it in something that they are accustomed to using as a decision document. It’s called a news release.

My definition of a news release is a little different than that used by many. I define a news release like this:

- A written proposal
- containing a request for media coverage
- and/or an offer to provide media the content needed to achieve that end.

You sent a news release directly to the right media decision makers or you place it where they can find it and use it. I’ll spend more time on this later at the end of this post.

The goal of a news release is to get media action that results in media coverage. There really are only two possible favorable things that happen when you send a news release.

1. They write about you or interview you.
2. They request more information (like a copy of your book and a media kit)

If you don’t succeed at this step, you simply fail. So it’s crucial that you get the door open and either get them to say yes to something once they read your news release.

Being successful at this is like going through a gauntlet. Media will not give you free advertising. They only publish news, education, or entertainment that their audience will pay for and that their advertisers won’t object to.

So you have to be very selective on what you present. You have to present copy that is strategically designed to:

- Interest and even expand the media outlet’s target audience.
- Provide news, educational or entertainment value.
- Be easy to verify, trust, and work with.

So what information do you give to media? You give media information that increases the number of people who will buy what they publish. You do this by studying what they publish. Day in day out, what you need to produce to be successful is right before your eyes every day. You simply need to mimic what you see and use what is being published as a guide to deciding what you need to create and offer. You can use my 3 I technique any time you want. It works very well. You can decide you want to use a magazine, or USA Today, or the NY Times Book Review Section. It doesn’t matter, you just pick a target that looks just like what you want, and create something that looks like it belongs there.

That’s why when 3 I technique news releases are submitted, so much of the content is readily used. It’s not that you get lazy journalists, it’s that you’ve done your homework so good that the editor sees that it looks like it belongs there and decides to use your copy with little or no extra expenditure of corporate resources. I can show you a news release for client Susan Casey for a book titled Women Invents, which was published in 1997. A year ago, we wrote a news release all about women inventors. The news release was turned into an article for the March 31 2009 issue of Fast Company Magazine with Susan Casey getting the byline for the article. Cut and paste verbatim for a book that was published over ten years ago.

The lesson learned is that the book doesn’t really matter to media. What you offer to their public matters to media.

Media basically look at everything that comes to them and ask three questions:

1. How many people in my audience will be interested in this?
2. What’s in it for my audience?

These are pass fail questions. The answers have to be 1. Lots of people will be interested and 2. There’s great news, education or entertainment value.

If and only if you get a pass on these two questions, then you get to the next question.

3. How much time, effort, and money will this project require?

The answer has to be VERY LITTLE. In other words, the editor has to spend little money, time, resources, people, etc. to do their job.

Content is the ultimate determining factor to getting media attention. And to get media attention and interest you use a special communication called a news release.

Six essential parts of a Trash Proof News Release

1. The Call to Action
2. A Real Story That Relates to Real People
3. A presentation of The Value to the Audience
4. The Crucial Information
5. The Highlights of Qualifications
6. Access to Key People

You may think that you need to do more and when you send a book to the media you can add other information, but really and truly, all I recommend people send to media at the very least is a copy of the news release and a copy of the book. The book data, (cost, publisher, isbn, length, size, etc) is given in the Crucial Information. We tend to be pretty successful when we do this. You do not need to throw the kitchen sink at media when you send a media kit. You do have to be selective and send them what they need to do the job you want done.

Once you write a 3 I technique news release, then you target your media. I use Cision for my client projects, it’s perhaps the largest online real time reasonably maintained media database, and it now include newspapers, magazine, radio, tv and all sorts of online media and even associations. When I target, I focus on the message and ask who are the right media to receive this message? I also ask:

1. Who are your customers?
2. What do they read, watch or listen to?
>> Particularly when they are receptive to learning and are open to taking action.

This last little tweak to this question is crucial. There’s a big financial ROI difference one gets by getting a review or an article in a newspaper of general circulation compared to getting the exact same article in front of a topical newsletter with far fewer readers, but they are dedicated professionals with money and a desire to improve their lives and livelihood. The latter tends to outsell the former.

You have to communicate meaningfully with media decision makers. These days I use email to custom targeted media lists. You can also use fax, phone calls, street mail and in-person communication to present a pitch and a proposal. These are what I call direct contact methods.

There are lots of other less effective methods and places you can place your messages. Some are more direct than others. I mean there are web sites, blogs, media sites, libraries, wiki’s forums, ezines, discussion groups, and audio, video, podcasts, and now there’s social media and specialized search engines for all the above. To meaningfully communicate means you news release becomes a landing page and you use email, headlines, snippets, slices, blinks and tweets to get people to go to that landing page. Being persuasive now is a complicated process. The technology requires you to format the message to match the medium. If you don’t meet the media’s needs, then you won’t get coverage.

The online news release posting services (free and fee) are not as direct as email and other direct contact methods. They often times are just web based storage, with searchable links, based not on content but on headlines. Real decision making journalists will not receive these communications unless they find them first. I’m not impressed with the media coverage that my clients and I have experienced using the more passive methods.

The lesson learned here is that the more attenuated the technology, the greater the number of steps, the less likely it is that the right media person will receive a meaningful communication, and you are thus less likely to succeed.

You can read my book Trash Proof News Releases if you want to learn more about this style of doing news releases. It’s a free download at Smashwords. Book page to download Trash Proof News Releases Smashwords edition:

http://www.smashwords.com/books/view/5921

Hats off to The Book Bench and the Book Department at the New Yorker for a great snapshot of a truly innovative approach to book promotion.

Timely topic, Great energy and enthusiasm, and almost free! (cost of a subway token!)

http://www.newyorker.com/online/blogs/books/2009/12/1000-words-diy.html

Do note that they are asking for more picture tells a thousand word book related photo submissions at the web site.

We need to ask for a follow up to see if the author gets a NYC publisher!

One person on the publishing and promoting list at Yahoo posted the following message:

> “For any of those that are still questioning the importance and/or value of Social Media, check out the stats in this video…”

> http://www.youtube.com/watch?v=sIFYPQjYhv8

Another person responded:

> “Those who pooh-pooh it are going to be the ones running to catch up.”

———

Social media rah rah sis boom bah.

Yes you may think it’s cool you can text with your iPod and splatter words all across other people’s machines everywhere.

But if you are in business, social media is more than just tweeting and facebooking. Social media Is not a quick fix for sales or marketing success. It’s not something that you can start tomorrow and go to the bank with a smile on your face in two weeks.

Social media is a specialized set of communications technologies and tools and tactics that can be used to improve how you communicate with people who use these technologies.

They can only help you generate profits if you use them to communicate meaningfully with your particular pool of interested clients, prospects and customers if this is how they communicate and make decisions.

Even getting followers is no guarantee that you will be able to turn them into raving fans and paying customers. You need to learn what to say and how to say it to get people interested and then you need to keep them interested.

The numbers of people using these technologies follows the adoption curves of all sorts of technologies that have spread into use before. This should not be a surprise at all. The past 50 years have seen all sorts of devices come and go. Phones, TV’s, faxes, computers, email, PDA’s, now iPods.

Now the online technologies have diversified. First there was the Internet, then there were news search engines, mailing lists, discussion groups, forums, blogs, audio, then satellite radio, video, and now social media technologies.

The ways to communicate with people continues to evolve and get smaller, faster, and easier to use.

But each technology has special communications requirements. Each requires training, practice and skill if you are going to use the technologies to persuade people to take action.

So the real question is can you use these technologies and use them well?

Regardless of the technology you use, you need to focus on your message. This is because your message is how you connect with the mind of the person who receives the message.

So what are you saying?

Do you have a purpose and a goal of triggering action?

Does your message trigger interest?

Are you giving value? Are you truly making a favorable impression? Are you making people laugh, cry, jump for joy or cringe? Do you achieve emotional and intellectual engagement?

Do your individual messages or even the suite of message you send over time result trigger people to action? Do you see sufficient numbers of people investigate you, your products and services? Do enough people make a decision to buy what you sell so that you can operate your company?

Where do people go after you persuade them to take a step your direction? Do your landing pages result in favorable response? Do you see sufficient conversion to sales?

Then when you finally get a customer, do you really deliver something of value? Is your product and service and performance of sufficient quality to achieve sales and positive reviews? Will the personal satisfaction people experience result in them spreading the word for you?

You have to have something worthwhile to offer in the first place.

Social media is a suite of tools that you can use *if* you take the time and put in the energy to develop the relationships with the people on the other end of the messages. You need to think out how all the tools you use interact to develop interest, satisfy needs, build credibility and trust.

And sell product.

Would you believe, that to date, the statistics and studies continue to show that base level income and profits in most companies continues to be derived from the old fashioned conventional methods of communicating and marketing?

The social media is an expense that comes as an addition to all the alternative technologies that are available for people to use. It takes money, time, skill, and expertise to operate these like any other of the technologies businesses use. Which technologies and which communications tactics and systems produce the income and profits that allow a company to survive and thrive have to be developed, determined and managed.

But no matter what technologies you use to communicate with your target audience, the message is perhaps the most crucial decision you can make.

The good old person to person “How can I help you?” is about the best place to start.

I wrote a few more posts about the ROI of Twitter a few months ago. If you’re interested, you can find them at my blog – here’s the link on the tag social marketing:

http://blog.directcontactpr.com/public/category/social-marketing

Most people are fully satisfied with the publicity results only when the “reach, persuade and move-to-desired-action” process produces sufficient visible actions on the part of those people you wish to influence. However, it may take several weeks or even months for this to occur.

There are five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit the release. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the release is distributed and you can identify the number and quality of the media responses to your news release.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience. It is only now you can truly ask “Was it worth it?”

At each of these points you should ask yourself: “What is really happening here?” Real data should be collected objectively and evaluated without prejudice. The actual numbers of tangible events can be tallied. The actual costs can be surmised. Only then can you ask yourself “How do you feel and why?”

It is crucial that you recognize the importance of measuring the value of publicity in clear financial terms at each step in this process. However, you must realize that this will not be easy to do.

On one time publicity efforts, you might be able to break even financially on step four within a few weeks of sending out a news release, especially if the release goes to newspapers, radio and TV. But with magazines and trade publications that require longer lead times, it may take seven to ten months to reach steps 4 and 5.

You may also need to continue to maintain your publicity outreach, say on a month-by-month basis. If you do not break even on a news release, what should you do? Stop or continue? Do you use the same publicity materials and media list or change them?

The answers depend on your specific goals, and your specific finances. Some publicity goals are financial and some are not. You may have the resources and commitment to go for a long distance. You may not.

You might not want money as your goal. You may simply be seeking publicity. You may simply want to get the word out for the purpose of informing and educating the public to a serious and important issue. You may need a specific type and quantity of media coverage to achieve this goal.

But if you are in business, you are far more likely to be solely interested in enhancing the bottom line. You are seeking to use publicity as a means to achieving sales. To you publicity is an essential part of your marketing plan and you very simply seek a positive return on investment.

If that is the case, every dollar counts and you must document and tabulate your sales and expenses.