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Five key metrics for evaluating publicity outreach effectiveness

Five key metrics for evaluating publicity outreach effectiveness

Most people are fully satisfied with the publicity results only when the “reach, persuade and move-to-desired-action” process produces sufficient visible actions on the part of those people you wish to influence. However, it may take several weeks or even months for this to occur.

There are five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit the release. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the release is distributed and you can identify the number and quality of the media responses to your news release.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience. It is only now you can truly ask “Was it worth it?”

At each of these points you should ask yourself: “What is really happening here?” Real data should be collected objectively and evaluated without prejudice. The actual numbers of tangible events can be tallied. The actual costs can be surmised. Only then can you ask yourself “How do you feel and why?”

It is crucial that you recognize the importance of measuring the value of publicity in clear financial terms at each step in this process. However, you must realize that this will not be easy to do.

On one time publicity efforts, you might be able to break even financially on step four within a few weeks of sending out a news release, especially if the release goes to newspapers, radio and TV. But with magazines and trade publications that require longer lead times, it may take seven to ten months to reach steps 4 and 5.

You may also need to continue to maintain your publicity outreach, say on a month-by-month basis. If you do not break even on a news release, what should you do? Stop or continue? Do you use the same publicity materials and media list or change them?

The answers depend on your specific goals, and your specific finances. Some publicity goals are financial and some are not. You may have the resources and commitment to go for a long distance. You may not.

You might not want money as your goal. You may simply be seeking publicity. You may simply want to get the word out for the purpose of informing and educating the public to a serious and important issue. You may need a specific type and quantity of media coverage to achieve this goal.

But if you are in business, you are far more likely to be solely interested in enhancing the bottom line. You are seeking to use publicity as a means to achieving sales. To you publicity is an essential part of your marketing plan and you very simply seek a positive return on investment.

If that is the case, every dollar counts and you must document and tabulate your sales and expenses.

Ten Essential Facts Needed in Your News Release to Get Publicity for a Book Award

Ten Essential Facts Needed in Your News Release to Get Publicity for a Book Award

Congratulations – You’ve Won a Book Award.

If you are going to create a news release and seek publicity for your award, then here my suggestions on the essential facts you need to include in your copy:

1. headline – Author wins prize/award

2. one sentence killer – knock their socks off description of what the book is about

3. unusual or interesting facts about the situation/the book/the author/the topic/the issues

4. the specifics of the award – what, where when, or how much and why is this award so important and prestigious

5. three to four paragraphs about the book, who it features, what’s amazing about it, why people will like it

6. basic book facts and marketing information so people can find it and buy it

7. author bio and information

8. book cover photo and author photo

9. contact information

10. offer for review copy and interviews if you want to offer these items.

Finally, once you have the news release written, it needs to be distributed to the right media.

Proper targeting will maximize your chances of getting the right type of coverage in front of the people you can interest and help the most. So a childrens book needs to go to childrens media and editors, and a travel book needs to go to travel book media and editors and so forth.

You’ve worked hard to get this award. I hope this helps you take a few more steps in a positive direction so you can make the most of it.

Smart, Intelligent, and Broke… and What to do about it

Tactics for creating a writing or services business that makes money and helps the people you can help the most

I’m a copywriter and a publicist and an author so I guess I do make a living writing. I’m happy to share with you what I’ve done and what I’ve learned.

I wrote my first news release in 1977. I went online with my first website in 1993. I’ve built up my copy writing and publicity services company at home and online over the past 15 years.

You can read the story about how I created my business in the book “Chicken Soup for the Entrepreneur’s Soul” published by Health Communications in November 2006. It’s titled `Ripples’. Fun story.
If you want to see it click here Ripples

The marketing I do is pretty nominal but it is consistent, and I take baby steps to keep it going nearly every day.

I’m of the belief that if people and companies have employees doing work that you can do and have more work that you can do than they have employees available to do that work, then getting paid is easy.

Can you do it?

Yes you can!

You just need to present them with a very desirable alternative turnkey to hiring you as an employee. Make it attractive and make it easy and it’s a done deal.

I’ve found that if they have employees doing something, then outsourcing to you is often a very attractive option. You can normally charge four to six times the hourly rate of pay that they pay full time employees to do exactly the same work, but without them having to carry the overhead that they have to carry for an employee. So if top technical or professional employees are making $50 an hour, then you can charge $200 an hour. Most companies will not bat an eye at these rates these days. You can run the numbers and see, at these rates, it’s not hard to bill over $100,000 a year and do it part-time from home. The Internet and email can be a wonderful place.

So no matter what the employees or you do, you can create a short menu of options and fees that break both the services you will provides (just like an employee performs, or the deliverables they create), and format this into a short list of the fee based time or product deliverables that you can perform or deliver on demand or by schedule.

So instead of a resume, create a one page brochure that says “menu of options”. Then itemize options so people can hire you in bite size chunks of payable time or for products or services by known typical units of performance (by the hour, by the day, by the week, by the page, by the document, or whatever).

This menu allows you and the client to select what you do and price it in advance, and build this into a one page contract or an email or even a phone call.

I’ve found that the best marketing tactics that work in this business are ones that allow you to leverage professional branding with your target audience. You should not waste time, effort and money unless it brings a professional branding message in front of someone who will potentially be amenable to doing business with you.

So I recommend you experiment, test and most importantly and track and analyze what you do, to identify how you are getting clients and where the biggest income streams come from. Then apply the basic rules of systematic continuous improvement to what you are doing. Simply put, if it works, do more of it, and if it doesn’t stop and do something else.

You can use my business as an example. To this day, I get most of my new business by:

* meeting people at conferences at which I exhibit, and giving short but personal consults on the fly, and once I hear what they are all about giving them recommendations that help them a little and indicate what they can get by involving me more.

* writing and publishing articles (problem solving tips articles) in magazines, to demonstrate skills, expertise, ability, knowledge and wisdom, and create desire once they realize they want more of what I can offer.

* posting articles and responding to posted questions in newsgroups and on discussion lists, to do the same.

* adding more free articles and free downloads to an extensive highly educational and focused website, to educate and motivate people to do more themselves, or hire me if they can’t do it themselves.

* adding more success stories and testimonials to my portfolio, to again demonstrate and affirm.

* sending really value added email introductions to prospects, to supply them with a plan of action that leads them to hire me.

* doing 30 minute consultations by phone, learning what clients need and delivering strategic advice and one page action plan proposals by email.

* answering prospect questions as though I was already working for them.

* carefully cultivating word of mouth off prior exceptional performance.

* speaking engagements, giving workshops and training sessions for free and for fee, but only to the right targeted company or audience.

* meeting people for lunch and listening to their project needs or dreams.

* sending them one page email proposals.

* building off referrals, and speaking engagements, and seeking to leverage host beneficiary relationships.

This last one is perhaps the most crucial. As you satisfy clients, of course, you can get repeat business. If you do work for a headquarters or a home office of a company with lots of offices all over the country, your host contact can lead you directly to many other prospects. You then get to pitch them all or better still, the headquarters contact shares you and everyone in that business network then contacts you. This situation can be phenomenally beneficial. Lucrative in fact. Same thing can happen with speaking engagements at associations. The local speech or workshop travels up to the headquarters.

Once every few years I create an innovative post card and do a mailing. My most recent mailer was a one pager back-to-back. If you want to see my most recent one, send me an email message request and I’ll send you the pdf file. I was using US Mail for mailings until two years ago. Now we participate in coop mailings and use email.

Nowadays I also use a show off business card. It has a picture of me fishing. It’s a memorable experience to look at and to hold. It brands me as a distinctive writer.

I use email, short letters and one page business proposals extensively to close deals by email and phone. In fact, I have a rule which basically says that you never have a conversation with a prospect without making a customized personal proposal. It works very well.

I actually don’t need or use formal contracts at all. I just take credit cards and bill them at the time of performance. I take very few checks and only in advance if the client insists upon paying that way. Client satisfaction with this arrangement is nearly 100 percent for many years now.

I spend NO money on advertising at all and do not care about search engine placement or ad words. Clients who call me have either heard about me or find me online through research or referral. They basically have decided to hire me before they call me so I actually do very little selling.

I’ve actually found that in my business, the people who search using search engines aren’t the clients I seek to work with. Most of them don’t have the products or businesses that I enjoy and can be successful with. The people who find my site online rarely are quality clients. So search engine ranking and placement mean very little to me. I can be found very quickly if people search for me nonetheless. In fact, search on my name and you’ll see thousands of links going back 15 years.

I’ve also found that the decision to hire is based on people having convinced themselves that you offer needed value that can be acquired no where else at the costs that you present. What you need to do is just learn how to make the product or service you give remarkable and personal, unique, and phenomenally effective. You also need to learn how to communicate this to them quickly.

Do that and your business will grow consistently with everything you do. The key to enjoying yourself along the way is to simply focus on helping the people you can help the most. You also need to know when to say no to a project that is problematic and where you know won’t be able to satisfy yourself or the client. The rule should be `no unhappy clients’.

I learned this business model by studying a variety of other consultants and copywriters. This model is actually very easy to operate and fairly low cost. I incorporated a few years ago as a full C Corp to take advantage of the tax structure since the business bills over six figures a year. I pay myself a salary. I also just use QuickBooks Pro to do the day to day bookkeeping myself but do hire a professional accountant to do the taxes each year. I use the merchant credit card services offered with Quicken and it does the bookkeeping entries as it processes the credit card authorizations.

The skills I acquired to conduct my business the way I do is mostly out of books. I am a voracious reader. This is in addition to reading or skimming all the client books that come to me (Fed Ex and UPS stop here nearly every day Monday through Friday). I read at the health club, I read during the day and at night, and in front of the TV. I basically am reading (or searching and surfing the Internet) if I am not writing or on the phone.

My house is totally wireless and there are two computers on plus two laptops available for use by me and the rest of the family at all times.

I can even take my cell phone and my wireless laptop in my boat and take client calls and work while fishing along the Columbia River because of the many hot spots and homes with unsecured wireless routers along the river. It’s amazing! The technology really is wonderful these days. That makes for some very pleasant days working (yes really working) while catching salmon, steelhead and walleye! If you’ve ever called me during the day you may hear me tell you that if I get a fish on I’ll have to get off really quick, but I’ll call you back! OK, enough bragging.

I just looked over my library and I highly recommend you basically commit to reading most every business, sales and marketing book published and get whatever you can out of each and every one of them. I still probably spend $100 to $200 a month on books in this area and have for years. My wife says it takes more to keep me well read than it does to keep me well fed. I have a 25 year collection and I still refer back to them constantly.

My favorite book authors and the books I can point you to for the best answers to this question the most are:

* Harry Beckwith (everything he writes is golden including: Selling the Invisible, What Clients Love, The Invisible Touch, and his new one, You, Inc.)

* Bob Bly (again, anything he writes is worth owning. The Copywriter’s Handbook, Secrets of a Freelance Writer, How to Promote Your Own Business, and Write More, Sell More, which is still one of the best books ever written on running a writing business).

* Ralph G. Riley (The One Page Business Proposal is perhaps one of the most important books you’ll ever find. It has made me tens if not hundreds of thousands of dollars).

* Dan Kennedy (The Ultimate and No B.S. series)

* Seth Godin (Purple Cow, Free Prize Inside, and Unleashing the Idea Virus)

* Mark Stephens (Your Marketing Sucks)

* Jay Abraham (Getting Everything You Can Out of All You Got)

* Dr. Jeffrey Lant (this dates me! No More Cold Calls, Cash Copy, The Unabashed Self-Promoter’s Guide, and Money Making Marketing. Good luck finding these but if you do, consider yourself lucky)

* Jeffrey Fox (How to Become a Rainmaker and How to Become a Marketing Superstar).

If you need attitude adjustment to get into the right frame of mind for running a business, then I highly recommend:

* Jack Canfield (The Success Principles)

* Napoleon Hill (Law of Success)

* Steven Scott (Mentored by a Millionaire)

* Brian Tracy (Maximum Achievement and many others)

* Chicken Soup for the Writer’s Soul (Jack Canfield, Mark Victor Hansen, and Bud Gardner)

The real trick to reading is that you have to create a written plan with the ideas that come to you.

Reading and not writing simply isn’t productive. Writing a plan of action turns the idea into something tangible. You must add in the tasks and place dates and performance measures so that you know that you have completed the task.

Knowledge is valuable but to turn a fantasy into reality you must take action and try, try, try till you actually succeed.

You need to create two independent processes:

The first is the process for creating quality work (writing) that you can get paid for.

The second is the sales process that you use to get customers and get money.

Once you create these success processes for yourself then you apply technology to get more of each done in less time, with less effort and expense.

In fact, if you do both of these enough, it all becomes second nature, much like riding a bicycle or a car.

At some point, it can even get boring. To avoid losing faith and being unhappy, you have to find your happiness in delivering whatever happiness and help you can to others.

And that is my belief in what life is all about. .It’s my definition of success:

You achieve happiness and success when you help the people you can help the most and get rich at the same time.

The bottom line is that I believe that the opportunities to be a well paid writer right now are simply phenomenal. You can specialize and focus on any one or more of hundreds of markets. The country is huge. There are 300 million people in the US. There are 30,000 towns. There are simply millions of companies all of whom can be helped again and again.

Don’t be shy. This isn’t that hard to do and you’ve got the skills. Focus and go for it.

BTW, here’s the link for the pdf file containing the story `Ripples’ from Chicken Soup for the Entrepreneur’s Soul, or if you want the latest flyer I used in my mailings, just send me an email request. I’ll send you the pdf files.

Hope this helps. Questions welcome!

Paul J. Krupin – Direct Contact PR
Reach the Right Media in the Right Market with the Right Message
800-457-8746 509-545-2707
Paul@DirectContactPR.com

President Obama knows one of the real secrets of publicity and marketing success

President Obama knows the real secret of publicity and marketing success

Connecting in a caring way.

You can write an email. You can write an article. You can write a news release. You can create a script for an interview.

You can now send it out and try to get people to pay attention to you.

You can post it on web sites and make it available to millions of people who are searching using key words. That’s the idea. They search and they find you.

Will anyone pay any attention to you?

Not unless you care and they realize it.

There 20,000 people posting on blogs every hour. There are millions of people and businesses updating their web sites every day.

There are millions of people twittering away merrily with their little snippets of ‘wassup’ messages.

Are they connecting with you in a caring way?

Which ones actually get through to you? Which ones do you pay attention to?

Our newly elected President Barrack Obama knows how to connect.

I just signed up to be a follower on his Twitter account.

Within minutes I received the following email message:

“Hi, pjkrupin (pjkrupin).

Barack Obama (BarackObama) is now following your updates on Twitter.

Check out Barack Obama’s profile here:

http://twitter.com/BarackObama

Best,

Twitter

Can you believe it? The President of the United States is following my updates on Twitter.

In fact as of today, he’s following more people than are following him.

He’s following 166,088 people, and he has 144,000 followers.

He (or someone on his staff) is listening to more people than there are people listening to him, at least on Twitter.

This is amazing to me. This gives me a unique online experience.

He’s connected with me and he says he cares.

Try it yourself. Sing up at http://twitter.com/BarackObama

See how you feel when you get that message that says, “Barack Obama (BarackObama) is now following your updates on Twitter.”

What an example to emulate.

Media coverage begets media coverage: How to use publicity to get more publicity

Media coverage begets media coverage: How to use publicity to get more publicity

One of my clients Cy Tymony who writes the Sneaky uses of Everyday Objects book series told a story about his appearance on one NPR talk show lead to an invite to write an educational fun article in a teen science magazine which then led him to be invited to be on a Make TV Public Broadcasting System TV show.

His story about how one media leads to another illustrates one of the primary rules of PR.

Media coverage begets media coverage.

We’ve had many similar experiences with lots of other clients.

What turns on one media turns on other media.

Bigger media also pay attention to what other smaller media are covering. They also use them to identify guests of interest and with the right guest capability and qualities they seek for their audience.

This illustrates my ‘miracle of the microcosm theory’.

It doesn’t matter where you are, you can learn what you need to say and do to turn your audience on.

You need to offer up great information that meaningfully connects with the people in the audience.

This is what Cy has developed and learned to do as an author, a media guest and a speaker. This is where Cy Tymony now shines. His tips and demonstrations are dazzling fun examples of the power of the human ingenuity, innovation and creativity. These elements are not only dramatic, educational and entertaining, but they are motivational and inspiring.

To be successful, this is what other authors have to learn how to do. Like Cy, you can create, practice and refine your media pitch and presentations till they turn people on. You can do this wherever you are.

Once you have a communication script — something that reliably turns people on — then you use the targeted technologies that are available as a force multiplier to repeat the message to similar people and the media they read, watch and listen to, and produce the same response actions wherever you get to go.

This is a conscious business decision. You take your proven mar-com – marketing communication and you decide to systematically roll it out and offer it to more media and people.

Bu this also points out one of the challenges of book marketing and promotion. It takes work to do the communicating. It also takes time, energy, and skill. It’s not rocket science. It is active outreach and repeat performance.

This is a choice many people fail to take in spite of the gift that has been handed to them. They sit back passively and wait for more good things to happen, instead of realizing that it takes effort and energy to push the proven message out there where it can be seen and acted upon.

Recession-Schmecession! The sky isn’t falling. The ground is rising!

Recessions present unique opportunities to expand your business

Bruce Rigney and the remarkably talented folks at Rigney Graphics posted some very insightful data in the wonderful post titled:

Recession-Schmecession!

http://www.rigneygraphics.com/emails/recession0109/

Great data and analysis. Smart recommendations.

Now if only our bank accounts gave us the flexibility we need to take advantage of these opportunities!

Publicizing and Promoting By Helping People the People You Can Help the Most

Tactics and strategies for getting the best publicity that creates interest and sales

It’s perhaps the most common question I hear after a client walks in the front door. I wrote a book, now what do i do?

I reviewed many years of doing PR and marketing for thousands of clients and from experience, it appears that it all comes down to …

HELPING THE PEOPLE YOU CAN HELP THE MOST

What is the most effective communication that you can put in front of people that will get them interested in what you have to offer? What type of message will attract more of the right type of people to you and will create the best and lasting impression? How can you maximize your sales with the lowest possible budget?

There are several types of news releases or marketing communications that you can choose to use to get peoples’ attention and interest. Sure, you can create a product announcement, a book review or a personal story about your quest to create a book or a product. But these types of messages tend to produce a relatively low impact on how much coverage you get and how many products or services you sell. That’s because it’s all about you and you fail to really give the media what they want the most.

The best media coverage results when you offer something of value that appeals to lots of people in the audience at a deep personal level.

By far, the highest impact media coverage and sales comes from value-packed problem solving messages placed before needy people in a dramatic way.

What this means is that you if you want publicity and sales you need to craft your messages and couple them with actions so that you help the people you can help the most.

With authors and publishers this usually means that you create and use a problem solving tips article approach which identifies a crucial problem and offers your best advice on how to solve or alleviate that problem.

Then when people read or see this type of message, they experience hope and desire for these benefits, and they contact you and purchase the book, product or service that you offer.

There are three key questions you need to answer to use this technique successfully.

• What can you do to help people?
• Who are the people you can help?
• How can you reach them to let them and others know you can help them?

This technique is very powerful. Helping people in need gets attention. It brands you as a helpful person. It motivates people to find out more about you. Depending on the value of your help, it even creates a sense of obligation that triggers a reciprocal response. Of course, the beneficial impacts this has on your relationships with your prospects and customers dramatically reduces the barriers to sales. It can also be so powerful that people realize that to get as much of you as they really need, they need to hire you or buy what you offer.

With non-fiction books, products and expert professional services this technique the help you offer is based on the topic in which you are most expert. The people you focus on are those who need your expertise the most.

Even if you are a fiction author, you focus those people who are most interested in your type of work and you choose to be helpful, entertaining, inspiring and galvanizing so that they get interested in you and what you have to offer.

What is Help? To help means to give support or assistance that solves a problem or improves a situation in some tangible way. To help means to give a remedy or provide relief to someone or do something for someone else that enables them to achieve something they want, need or desire.

Help can be a noun. You can give people something tangible or intangible that they do not have enough of.

Help can be a verb. You can do something for people that they cannot do by themselves.

To offer help you must identify a problem or issue that people are experiencing. You can identify the barriers or challenges people face. A barrier to progress is an opportunity for problem solving.

Then you must identify what they must do to address or overcome that barrier. You have to look inside yourself and find knowledge and experience that you are particularly qualified to present in a fashion that people will trust with confidence.

You then organize these actions or ideas into a presentation and deliver them to the people you are trying to help so that they can receive the support or the assistance and can act on your advice to receive and experience the benefits you offer.

WHAT CAN YOU DO TO HELP PEOPLE?

Step one is to identify what you can do to help people.

There are lots of ways you can people. Think about what you do best. Think about what you created. Think about how you have learned to make a difference to people in their lives. Decide to focus and harness your energies to help people. Think about the biggest problems people in your target group face. Identify what you can do to help them.

Look over this list of possible ways to help people. Then come up with your best ideas.

Physically

Go to them
Go with them
Be with them
Lift them up
Pick them up
Transport them
Shelter them
Protect them
Bring whoever they need to them
Bring whatever they need to them
Bring them wherever they need to go

Mentally

Guide people to better choices
Consult, give advice, provide counsel, listen and console
Teach people how to do something better
Explain how to do something important
Explain how to do something better
Tell people exactly how to build, create, develop, find, or achieve something
Tell people how to avoid disaster, pain, anguish, or negative experiences
Provide interpretation to help people achieve greater understanding
Simplify and explain a complex poorly understood issue, topic or mystery
Tell stories to demonstrate a concept
Provide information to fill in a lack of knowledge

Materially

Give people what they need or want
Give money, food, shelter, materials, water, staple items, essential sundries, tools,
Provide tangible aid, support and resources where too few are available
Provide personal or technical expertise
Volunteer time, expertise, services
Send manpower — people to provide capability
Canvass a neighborhood asking for material supplies for the needy
Collect and store material supplies for the needy.
Deliver supplies to the needy.

Socially

Introducing someone to others who can help them
Giving referrals to others who can help someone
Communicate with others on behalf of someone
Get other involved or engaged in helping someone
Raise awareness of a need or situation
Enlist others to devote energy to needy people
Lead or manage an effort to get an organization to focus their resources and effort on a problem

Financially

Give money – donate funds
Give time to help raise money
Tell people about someone else’s financial needs
Create a fund for someone
Conduct or support a fundraiser for someone
Ask others to give money
Get visible in public raising money
Call people by phone to raise money
Write people by letter and email to raise money
Go see people and ask them for money and support
Get other involved, motivated, and committed to give or raise money.

No doubt there are lots of other ways to help people. Use this list as a checklist to identify the things that you can do.

There are things that fall in the category of ACTIONS.

There are things that fall in the category of IDEAS, ADVICE, OR GUIDANCE.

Most authors will tend to focus on the advice and guidance elements. But some of the best publicity that creative people can get couple advice with real social action and when thy go out into the community to find and help the people who need their help the most. Action attracts people. People in motion doing things gets attention.

WHO ARE THE PEOPLE YOU CAN HELP?

Step two is to identify the people who you can help the most.

Look at your customers. Consider that each one is representative of other people with similar interests and problems.

This is the miracle of the microcosm. It is the most powerful tool for creating a targeted marketing plan there is.

When you solve the problems of one, you have a solution that you can now offer and deliver to for many others with the same problem.

So no matter where you are, you can develop a process for helping someone and achieving a sale. Then you can target these people and re-play the messages that resulted in you being able to satisfy your original customer.

So look at your customers carefully. Identify their:

Age
Sex
Personal characteristics
Social characteristics
Employment characteristics
Religious characteristics
Physical characteristics
Education
Professional credentials
Professional affiliations
Hobbies
etc.

Do this for each of your customers. Make a list of these factors. Identify the common characteristics of your customers.

Do this systematically for each type of customer you have.

Now this is very important – now identify how many customers fall into each factor and what they spend or are worth to you.

Now put them into a tentative priority list from most value to the least value.

HOW CAN YOU REACH THEM TO LET THEM AND OTHERS KNOW YOU CAN HELP THEM?

Step three requires you identify how you can effectively reach the people who you can help the most.

So where do you find more of the people you can help the most?

For each one of the demographic characteristics you identified, think of where you will find more people just like your customer. Now you need to identify where you can help them and how you can communicate effectively with them.

You can communicate with people by taking action, by writing, by or by speaking, either in person or from a distance.

Where can YOU do this readily and comfortably? What exactly do you need to propose and get people to agree to?

You can communicate with them using directly in person, by phone or by email and the Internet.

You can also use media to communicate with them. To target media you ask the question: What do my customers read, watch or listen to, particularly when looking for the type of help that I’m offering? The targeted list of newspapers, magazines, radio, tv, news services, syndicates and Internet media that results is a structured set of people that you want to contact to see if they will help you reach your target audience.

You can also identifying the key places where you will find more people of like mind:

Groups
Associations
Clubs
Institutions
Foundations
Support Groups

Search to find ways to reach out and touch more people just like your customer. Use the communication technologies that these people are accustomed to using to communicate with their friends and peers.

You can use the list brokers and also search the Internet and make use of online subject directories and databases.

This can be done nationally, regionally or this can be done locally town by town.

If you use search engines in particular you can target the places where you find similar groups of people with similar interests or needs. Use a plus these plus a to zero in on web sites in specific geographic areas like this:

Then you create and present the right type of pitch to offer your help to them.

If it is direct aid you offer, you say, “Can I come over and help you?”

If it is an speaking event, you say “Can I talk to your group?”

If it is an article, you say, “Will you publish this helpful information?”

If it is an interview, you say “Will you let me share these ideas on the air?”

And so on. You craft your offer to help to match the situation and your capabilities. You also craft your messages to convey the appropriate ideas and actions.

Do it. Get out there and help the people you can help the most.

1. you know how you can help
2. you know who you can help
3. you know where they are located
4. you know how they communicate with each other
5. now take action to help them and communicate with them

Helping people is a natural attraction to media. It is very easy to get media to pay attention to a community involvement event.

If you schedule an event to help people let your local target media know what you are doing.

Write up a problem solving tips article that presents your support or assistance or describes what you do or did to help people. Let the media know when and where the event will happen.

Target similar people with similar problem solving actions and advice.

Create a value-packed problem solving action, package or article. Target the right media and ask them to share your message so that you help people. Target the organizations and support groups that your target audience belongs to and ask them to share your message so that you help people.

Use your value packed problem solving abilities, stories, and content in a variety of ways:

News releases for articles
News releases for interviews
Email
Business proposals
Phone conversations
Street mail
Brochures
Pamphlets
White papers
Audio
Videos
Live, taped, telephone or web presentations, speaking events, workshops or seminars

You can also tailor this same content and use it for

Search engines for key word discovery
Web page content
Blog posts and tours
Ezines and newsletters
Mailing Lists and discussion groups
Forums and Article Posts
Social media

Adapt your problem solving stories and tips articles so that your best most helpful actions and guidance are also incorporated into your marketing communications.

Leverage your core content and make use of the diverse technologies and places where you find the people that you can help the most.

Getting other people to talk about you in a favorable way

How to get the right people to talk about you in a way that helps your business

How do you do that so that the right people talk about you in a way that helps your business?

What you need to do is sprinkle the airwaves with certain types of information that result in communications between people that ties back to your business so that:

1. drives interest to your business or website
2. produces traffic or incoming calls or visits and prospect inquiries; (so you can covert prospects into customers); or
3. produces direct sales (so you don’t have to convert at all).

Here are the ways to do that:

1. tell a remarkable story
2. offer up a really incredible product or service
3. break some important news
4. be phenomenally helpful, educational or entertaining
5. be innovative
6. be unique
7. be original
8. be unusual
9. be incredibly knowledgeable
10. help the people you can help the most

What you need to do is develop this information and package it into a core document which can serve as a source for a suite of other specific communications you can use in a variety of ways.

Now recognize that there are over 20 different categories of online and offline media that you can place your message.

Package it and present it so that it is readily usable in each technology and situation. What you need to do is reformat the message the same core message can be readily injected and utilized by these various technological mediums.

Then you’ll be able to persuade other people to get the word out for you.

What to do when times are tough

thirteen ways to improve your chances of surviving tough times

This question was posted to one of the discussion lists I monitor. I just brainstormed this question and here’s what came to mind.

When time are tough:

1. Re-evaluate everything, top to bottom. Identify who are you best customers, your best income streams, your best products, your best services, whatever you have. Get the data and stare at it really hard. Make sure you truly understand what happens in each marketing process you use so that you can identify why customers buy what you sell and what you can control and influence by what you do.

2. Focus on only the most important sources of income. Analyze them until you can visualize every step and communication that produces these sales. Make sure that you spend more time protecting these income streams than anything else you do.

3. Document what works best. Make sure you have a real foundation to believe in. Identify the successful repetitious processes carefully. Make sure they are reliable and produce known results. Once you know which processes are producing what income, make intelligent mature choices as to where to stay and what to let go. Then do it. Change how you operate.

4. Zero in on what works, with whom, and explore what you can do to a. get repeat orders, b. get larger orders, c. get expanded orders – all from the same people. Make sure you identify your most important target audience and stay focused like a laser on them. Forget trying to sell to the world. Focus on your crucial niche. Stay there and get known for real value.

5. Look for host beneficiary opportunities. If you sold to a HQ office, go back and see if you can get them to endorse a referral to all the branch offices. Look for the opportunities and be creative with business proposals to leverage who you know and have performed well for already. Then pitch and pitch some more.

6. Ask for referrals. If you have existing relationships, contact them and ask them who they know and then outreach to them with your best and freshest offer. If you don’t identify the people in your target who can buy the most the fastest. Then contact them one at a time

7. Stop spending generically. Spend surgically. Make sure that you can document what happens when you invest in a process. Make sure the metrics mean something. Learn to sell your product or service. Really and truly learn what it takes to be successful. Then repeat, repeat, repeat.

8. Stop communicating generically. Communicate surgically. Identify what you say that turns people on. Use these messages. Use technology to repeat these messages. If you don’t know, test, test, test till you do. Then repeat, repeat, repeat.

9. Drop almost everything that’s not producing serious reliable income. Focus only on the big ticket items or the ones that have tremendous potential if successful. The Long Tail only produces for people with lots of customers and the ability to sell and profit from lots of other people’s products. If you are not one of them, you have to focus on what produces solid income for you. Make choices that matter.

10. Same goes for your direct communications with people, your PR communications and your marketing messages. Identify what you did and what you said that turned media and people on. That message is probably laden with psychological activators. Re-use it. Repeat what you did till it stops working. Don’t break something that doesn’t need fixing. But let the data tell you what’s the right thing to do. Get the data.

11. Communicate with your customers like you never have before. Talk to them about what’s going on and how you can help. Get to know them and the personas they exemplify. Learn where they hang with and where they hang out when they get information that influences what they buy. Then go to those places and study how things are done.

12. Help the people you can help the most. Look at your customers. Consider that each one is representative of other people with similar interests and problems. This is part of the miracle of the microcosm. Solve the problems of one, and you have a solution for many others with the same problem. Identify the barriers people face. A barrier is an opportunity for problem solving.

13. Once you define a successful script for communicating, then you can use all the available technologies to get the word out and share your knowledge. Remember GIGO – Garbage in, Garbage out – can be replaced with MIMO – Magic in Magic Out.

Paul J. Krupin – Direct Contact PR
Reach the Right Media in the Right Market with the Right Message
http://www.DirectContactPR.com Paul@DirectContactPR.com
800-457-8746 509-545-2707
http://blog.directcontactpr.com/

What are the best ways to convert web visitors into web buyers? Make candy.

describes my candy theory for making money on the Internet

One of the discussion groups I’m on fielded a great question.

What are the best ways to convert web visitors into web buyers?

My theory on this is that web sites are just like vending machines.

What’s a vending machine?

It’s a device that’s packed with candy and parked in a trafficked location.

How does it work?

People go by, see the vending machine. They come over. Make a selection, drop in their money, grab the candy and away they go.

Now what happens?

If it’s really good candy, they remember exactly where they go it.

That’s because the physical sensation of pleasure releases a flood of hormones into your body. These chemicals in the brain result in the information being remembered.

Candy produces such pleasurable sensations that it results in chemical memory. People always remember where they got good candy. It’s imprinted! It’s a biochemical mechanism for survival.

And that’s what you need to make if you are going to be successful on the Internet.

Candy.

Now to me a web site is just like an electronic vending machine. It’s a machine sits there and offers things for sale.

Now generally on the Internet you see web pages that have only four basic types of candy.

Products, services, software and information.

Products need to be manufactured and delivered.

Services need to be performed.

Software can be downloaded or transmitted.

Information can be password protected, transmitted by email, video, audio, or ebooks or by regular book.

And of course you have hybrids of these.

Now to have a successful web site, what you have to do is make candy. The website, your product, your services, — all of these have to be ‘candy’.

Even the ideas you present have to be candy – good intellectual candy.

Good ‘intellectual property’ candy.

You make ‘candy’ so that people like what you offer, remember how good it tastes, buy what you offer, and then come back again and again.

The goal here is to galvanize them into action, so that when you are done, they jump up and open their wallets.

You can do this if you focus and test, test, test till your web site and your products and services are truly the best candy you can make.

But most people don’t do this. It’s too hard. They create without testing. This is a sad situation because they’ve come so far and now face rejection and a failure to achieve and sales.

Brian Tracy has a technique he calls The 100 calls technique. It’s a wonderful process that gets you exactly to where you need to be.

What you do is make 100 sales calls in as short a time as possible.

This is the way you learn more about how to sell your product or services. It is also how you sell more product and services than you ever did before.

Then you go through a lessons learned and revise and redo your marketing communications so that it emphasizes and repeats what you did right.

That’s also how you develop your web site so it sells better than ever.

The beauty of this process is that once you learn what it takes, you get to utilize technology as a force multiplier to repeat the message.

BTW, if you want to read more about this subject you can read my article The Magic of Business

Now changing web copy to optimize your success with visitors is a time consuming process. But it can be done.

A company called Diligent makes a downloadable program that literally creates a heat map of where visitors spend time on your web pages. You can use it to uncover your best and worst performing areas so that you can keep what works, and revise what doesn’t. Here’s a video which describes this product.

Here’s a link to the video which explains this very useful program. http://www.blinkx.com/burl?v=BiotHIpBiExaBpKbmzdNurWbYNxn7yjY

You may have to sit through a commercial to see this video, but if you get to see the one I just watched with the sumo wrestler, it’s really worth it. Hilarious.

One last helper. Here’s the link to the Search Word Pro results page on the
key words ‘best way to convert web site visitors”

http://www.searchwordpro.com/shared.src?b=474-0484d60d4d-20080609

It’s loaded with helpful guidance.