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The Magic of Business – Spells That Make You More Successful at Everything You Do

The Magic of Business and How I Got to Be in Book with Donald Trump

Snip link for this post: goo.gl/ewm8wq

The Magic of Business and How Getting to Be in a Book with Donald Trump Resulted in the Creation of Presari

There’s an energetic discussion taking place on the Writers Helping Writers Group Facebook Page

The discussion focuses on the trials and tribulations of making a living writing.

So in looking for helpful ideas to share, I went online and found this link to a piece of work I did many years ago.

In all these years, I really never looked really closely at something I was published in until just yesterday. It suddenly took on new significance.

Sometime in 2004, I met Dawson Church and Jeanne House, publishers and owners of Elite Books, at a Book Expo America meeting. I got to do publicity for several of their book projects and we go to know each other. They told me about an upcoming project, for a business leadership anthology. The title of the book was called “Einstein’s Business”.

Well my kids and wife had done a trip to New York City and my daughter janet had taken a fun photo of me, standing in front of a famous picture of Albert Einstein which hangs in the gift shop at the Museum of Natural History.

The kids say this photo is proof of reincarnation since so many of the facial features align so well.

So I shared the photo with Dawson and Jeanne, and they we had a good laugh together. Then they asked me if I’d be willing to contribute a chapter to the book.

The book was published in in 2005.

My ten page offering was placed in Chapter 27. It’s called “The Magic of Business”. They said it was OK to share my chapter, so I uploaded it to Scribd.

You can read it for free. Here’s the link:

The Magic of Business

And here is the original color picture (Photo credit – Janet Krupin).

Paul Einstein - Einstein's Business

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So here it is January 2018 and when I found the link, I went and grabbed the book of my shelf.

I’d not looked at it super closely in over ten years.

Lo and behold, the book is a remarkable compendium of some of the best business & leadership ideas offered up from 46 rather remarkable people.

I found myself in the company of Stephen Covey, Daniel Goleman, Tom Peters, Oprah Winfrey, Martha Stewart, John Maxwell, Jeanne House, Robert Allen, Robert Kiyosaki, Faith Popcorn, John Gray, and many others…

… including, would you believe it, Donald Trump.

Yes indeed. His contribution in Chapter 24. It is titled Change Your Altitude.

We are in the same part of the book, Section 6 – Inner-Directed Change.

Personal observation – his contribution is all about him and contains a lot of hot blustery fluff.

Life is full of surprises. I don’t know whether to be happy or sad. Fact is stranger than fiction.

Here’s the link to the book on Amazon:

Einsteins’ Business: https://www.amazon.com/Einsteins-Business-Imagination-Excellence-Workplace/dp/B001D25YOQ

The Birth of Presari

The The Magic of Business identifies all the key principles and critical motivational drivers that focused and guided me to create Presari — the custom search tool I created to help people select the best sources of information and use the best keywords to find the best information.

Basically, it’s the result of me being on a mission and a path to creating technology that helps others uncovering and make use of:

The Magical 3 C’s:

* Content
* Connections
* Communications

So if you want to experience some magic, head on over to www.Presari.com enter some of your most important keywords and see what sort of magic you can create.

Is this really it? The Miracle of the Microcosm

One of the Yahoo Self Publishing Group members posted two really important questions… about how to do targeted PR:

1) HOW do you find those people?
2) WHAT comprises that irresistible message?

I do this for a living for clients in all sorts of genres and industries. Here goes:

1) How do you find the right people?

First identify your target audience. Who are they? What do they do? How do they buy products like yours? When and how? Where do they get their recommendations? Research and identify what they read, watch and listen to particularly when they are most receptive to a product or service suggestion. You can focus on reaching individuals or utilizing media because of the credibility and audiences they can reach for you. Here’s a checklist of prime media:

Daily and weekly newspapers
Magazine & Trade Publications
News services & syndicates
Radio and TV stations, shows & networks

Then you have the online media:

Blogs
Columnists
News Web Sites
Online Version
Forums
Mailing Lists
Discussion groups
Audio Podcasts/Photo/Video Sharing Sites
Social Networking Sites

While you want to assemble a list of newspapers, magazines, radio stations, TV programs, news services, syndicates, and Internet media that will help you reach your target audience, bear in mind that these aren’t the only places that people congregate. Here’s a list of non-media venues you ought to consider:

Interest Groups
Associations
Clubs
Institutions
Foundations
Support Groups
Churches/Synagogues
Trade shows/conferences

Since I’m a publicist, I use a licensed media database called Cision to do this and I create custom lists for client outreach efforts.

But you can scratch the surface yourself using the Internet and make use News Search Engines and searchable free online media directories to search by key word to identify articles and media that you want to contact and pitch your own articles to. You can use the specialized search tools at Facebook, Twitter, and other MEDIA” just as easily and you can develop pitches that are properly formatted and designed to be appropriate for those technologies. The challenge will be reaching enough of them and being persuasive with them so you get your message published in enough places.

2) To identify THE IRRESISTABLE MESSAGE

I write a lot of blog posts on this. I call this the miracle of the microcosm.

http://blog.directcontactpr.com/index.php?s=miracle

You need to learn how to turn people on so that they come to you for more of what you are offering.

Perhaps the simplest and most powerful suggestion I can you suggest to you is that you use The 3 I Technique

a. Identify a Success Story
b. Imitate the Success Story
c. Innovate with Your Own Information

http://blog.directcontactpr.com/index.php?s=the+3+I+technique

This is a technique I recommend you experiment with. You can do this with any type of marketing communications. It basically focuses you on identifying a model of success and mimicking it as you create your own message. The idea is simple – follow in the footsteps of someone who is doing things that are successful.

You can use Google news for example on the word “troubleshooting tips” which I did for you here: http://goo.gl/gMO74

There are over 1,000 articles for you to study. Some are news releases, some are articles in newspapers and others are article in magazines and trade publications. Now your goal is to pick ONE! Find one about someone else, that is really interesting and motivates you the way you want to motivate others. This is your model success story.

Then open up your word processing program and start writing. Look at their headline, and then write your own. Then do their first sentence, then write your own. Then do their first paragraph, and write your own. You walk your way all the way through the article to the last sentence.

You may find this to be very mechanical, but guess what, it works. If for example, you use a story in USA Today as your model, and you use this technique, then you create an article that matches readership interest and editorial style on the first try. It looks like it belongs there.

And when you send it to USA Today, you maximize your chances of being successful with them because they tend to recognize when you’ve done your homework. And if it’s good enough for USA Today, then other media will respond to it as well.

Identify the successes of your competition or the authors in your genre. Study what they use to be successful and follow in their footsteps. If you are a story teller, tell stories. If you are a horror writer, scare and horrify people. If you write sci-fi, then talk about the future. Give people and experience. Engage them and let them experience something that is truly emotionally engaging. Don’t be boring. Be stimulating. Choose what you say carefully. Plan it out, test it, select and rehearse, like an actor or an actress on stage.

What you do is you talk about the ideas and concepts in your book and how it affects others. People are really only interested in things that have value to their own lives or others that they care about. That is what you must offer. I have a little poetic like formula which I wrote which describes what you need to do which goes like this:

Tell me a story
give me a local news angle (my audience!)
touch my heart (make me laugh or cry)
teach me something new
astound or amaze me,
make my stomach churn with horror or fear,
hit me in my pocketbook
or turn me on.

And do this as many times as you can in two to three minutes.

If you study your target media and employ the 3-I technique, you will see that news coverage is largely predictable. Consumers and editors are drawn to types of stories that have worked well in the past. If you want to receive coverage, it’s important that you get familiar with these content patterns and do your best to replicate them.

The reason is simple: media publish what sells. To be in media you have to give them what they publish. Therefore to maximize your chances, you give it to them their way.

Now I’ve been doing this with clients for years and I’ve characterized the many patterns and ways media publish. The following list of most commonly featured content is derived from analyzing successful media coverage of my clients in newspapers, magazines, radio and TV:

1. A dramatic personal story that describes achievement in the face of adversity plus a little humor.

2. A problem-solving-tips article on a timely topic that shows how you can help the people that you can help the most.

3. An innovative product or service that people want because of the remarkable benefits offered.

4. A dramatic and interesting photograph that tells a 1,000-word story at a glance.

5. A new development or situation that affects lots of people in a unique way.

6. A personal battle between the forces of good and evil, or David and Goliath.

7. A truly heartwarming tale with a happy or remarkable ending.

8. New effective techniques or tactics to improving a problem or situation that is commonly faced.

9. New form of creativity that makes people feel good or experience heightened emotions.

10. A story that makes people cringe in fear, howl with delight, or experience intense desire or want.

11. An explanation of a mystery that confounds a lot of people.

12. News, analysis, and commentary on a controversial issue or topic.

13. Localized stories and media access to the local people involved.

14. Innovative and new ways to have fun, save money, help people, increase their enjoyment, protect the environment, and help them get more out of life.

15. Unusual, hot, and wacky ideas, products, activities, and situations.

16. Mouthwatering recipes, food, culinary delights, or opportunities.

17. Educational, unusual, hard-to-believe, never-before-revealed, or fascinating news, data, information, or stories.

18. Record-breaking achievements, competitions, paradoxes, dilemmas, anything that confounds the human spirit.

19. Knowledge, ideas, or information that astounds, enlightens, and inspires people to experience new feelings.

20. Remarkable little things people may not know about, that will make their dreams come true.

This is the way to make use of the miracle of the microcosm. These are weapons of mass persuasion, in part because readers and viewers know the arc of these pieces by heart. This familiarity soothes them and allows them to concentrate on the particulars of your story.

This is how you first develop and prove what you can say that turns people on and gets them to take the action you want, and then use technology as a force multiplier to repeat the message and reproduce the action you want in quantity.

If you follow my advice, please send me what you create. I’d love to see it.

Hope this helps,

Paul J. Krupin, Direct Contact PR

Getting More Publicity – The 3 I Technique Video

So many people struggle when they pitch media for coverage. They really don’t understand what media want and need.

The 3 I Technique makes it very easy to select the best topic and then nail it on the first try.

And with news search engines to aid you it doesn’t matter where you are are at all. You just search on your keywords to identify the most recent media coverage.

Then you use the 3 I Technique and design a proposal for media coverage that matches readership interest and editorial style. Push the conversation forward in a new direction carefully and strategically.

Content messaging: Broad or narrow – which ROI is better?

Content messaging: Broad or narrow - which is better?

What did you say today? What did you sell today?

Look at your messaging. Is it aimed broad or is it aimed at a specific niche. Which sells best depends on where and how the ROI is returned?

If ten broad content posts produces a 0.02 percent ROI (in terms of dollars) and the ROTI (return on time invested) and you can get a 2 percent ROI off ten niche posts at the same ROI, then you get 100 times the ROI from your niche posts.

I personally observe in my clients and have experienced myself that broad content also carries a much higher risk of producing a negative ROI, if it produces “energy vultures”. These are people who simply become a time and money wasting drain which reduces and undermines the ROI you get from real prospects and customers.

Traffic does not always equate with profit. Sometimes, there is an investment required to to turn a cold call or inquiry into a hot prospect and paying client.

This is why I train my clients to go where your people are and learn how to turn them on. Usually that means teaching them something they didn’t know before.

But it’s not always niche content that does the trick. I have many clients who are superb generalists. They can be witty, hilarious, and make all sorts of people laugh, cry, cringe in horror or squeal with delight. Hey a half naked man or woman with six pack abs always gets heads to turn.

But when and if you get up close and personal, they turn you off. Their niche communications are too pushy, too impersonal, too demanding, and don’t deliver on the promise or expectations.

The lesson is that you have to develop whatever messaging you use carefully and test it till it gets the action you want. You have to study, analyze and improve every step in the funnel – every communications touch point and the overall process.

If you fail to track, then you lose the ability to know what is really happening. The trick is to take actions that can be tracked and use metrics that matter, so you can manage what you do effectively.

If you do something that helps, do more of it. If it doesn’t work, stop and do something else.

In fact, if you practice and test and improve your messaging so you do this really well, you will make them realize that hiring you (or buying whatever it is you are selling) is simply the best action they can take.

Are you ready to publish? Knowing when you are done.

Are you ready to publish? Knowing when you are done.

Each year I work with hundreds of authors and publishing companies. Very few of them ask enough strangers to give them feedback as part of their book creation process.

What I recommend people do is go slow. Start with family, friends, colleagues, employees and expand the circle till you reach strangers. Show and tell one on one. It’s possible to learn how to sell. That’s the miracle of the microcosm. If you learn what you need to say to people in your little neck of the woods, chances are you can then say the same thing anywhere and everywhere you go and you’ll be equally successful selling your products wherever you go.

But you need to learn those magic words first.You have to write to sell, and the job of writing isn’t done until the book sells. This is where most self-publishers go astray. They publish their book without verifying it was really ready for market. Many don’t even get the help of an editor!

You have to test your ideas and test your product and test your mar-com (marketing communications) on real live people. STRANGERS! You need to identify your end users and the people who will buy the book for your users. Then you need to learn what to say to get these people to take the action you want.

Write to sell and test, test, test. Do this in small doses till you get the right buy signals. Reliably. Not just once or twice, but repeatedly and reliably.

Do 25 to 50 POD versions and test it with these important people.

You’ll know by their behavior and response whether you are really ready to publish the book.

If you can’t get people to even look at it, then you’re not done.

If they look at it and put it down, then you still have work to do.

If people look at it and grab it, you might be done. It depends what happens when they then pick it up and peruse it. If they put it down, then you’re not done.

If you get good comments that say “OMG you turned me on” – capture it, and do more of it.

If you get negative feedback that says “YUCHHH!”, take it out or fix it. Get rid of it.

Improve with the CACA process. Create — Ask — Create Again — Ask Again.

Yes it can be pretty s****. You may choke on your pride and wake up after a sleepless night. You have to have the guts and fortitude to redesign and re-write it till you know you are done because it sings to people. You have to work with your prospective audience to get real feedback, and you must listen to what people say and address the issues you receive.

This may take a lot of reiterations. But one thing is for certain, there is a point that you will reach when you know that you are done. It’s a wonderful thing when you get to this point and know it.

So this is my bottom line advice: Write to sell. Don’t stop writing and re-writing till you know it sells, and sells easily and continuously.

Prove it with small test POD numbers. Use the technology that is available to all of us wisely. Then move it up through the publishing and promotion chain level by level.

In most cases, the author thinks the book should excite and grab people. But it doesn’t always happen that way.

So to me, they still have work to do. But they can’t speculate about what’s wrong, they need real data.

This is what I tell people to do – get the data. Figure out what you need to say and do to produce action that will satisfy your stated goals and objectives:

Go ask your candidate customers. Ask until you are blue in the face and get the hard difficult data and feedback you need to redesign and redo your project.

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

22 Questions for Writers, Authors, Publishers & Artists to Use to Get More Publicity

Every author needs one core set of quality content that’s entertaining, educational and sheds light on your personality and the unique things you bring to your writing and the value it has for people all make for a good recipe for author success with the media.

Each of these questions below was selected because they were used in interviews of bestselling authors and talented creative people time and again in publications like the NY Times, USA Today, NPR and PBS. These are the questions that the media ask these people.

The key is to realize that the subjective answer is not really what the media and the public are looking for. They seek to relate and understand how the creator’s experience, perspective and creative work has special meaning to them personally.

So when you answer these questions, seek to give the gift of understanding. Offer people a taste that so powerful they experience something: a laugh, a cringe, a shiver or a chill, or a blinding momentary flash of desire. Create a trail of candy that leads people to the conclusion they want and need the whole bag.

What can you talk about that’s interesting and invites people to learn more about you and your art? Pick out five to seven of the questions below and develop answers of two to three sentences in length. These become the key content you can then use in your news releases and articles and interview Q & A’s for your media outreach.

One important suggestion: don’t go for the low hanging fruit – the easy to answer questions. Go for the questions with information that you’ve learned to use to turn your people on the most – even if the answers are more difficult to develop and are scarier for you to share.

1. Describe your book/product in 50 words or less:

2. How did your book/product come about?

3. Can you tell us about the story and a bit about the main characters?

4. What has been your experience with (the subject of your book/product)

5. How does it relate to what happens in your story?

6. What are some of the rules or prejudices you’d like to see changed about (your subject)?

7. How did you do your background research?

8. Where do you research information for your books/products ?

9. How has the community responded to your work?

10. How did your work on this get started? Where do your characters come from?

11. What can you say about (aspect of writing/creativity) and what it plays in your work?

12. What do you find to be most exciting about (name the issue)?

13. How did you get your start in writing/art? What, if anything, lit the “spark” to get you started and keep you motivated?

14. What are you currently working on?

15. What are your favorite and least favorite things about being a writer/artist?

16. What do you do in your spare time, when you aren’t writing/creating?

17. What was the last book you read and would you recommend it?

18. How have the books you’ve read influenced the books you write/create?

19. What do you do when you’re having writer’s block to “shake” it off?

20. Have you ever had to overcome real tragedy or hardship in your life?

21. What makes a good (type of book, e.g., thriller?)

22. What do you enjoy more, writing or discovering other people’s work?

If you write 50 to 100 word answers to these questions you can then offer them to media as a news release, feature story content about your book/work, an email questionnaire for bloggers, interview article, and Q & A’s for a radio or TV talk show interview.

Send these to me. I’ll help you turn these into Q & A’s that really turn media and their audiences on.

Free pdf file download:

http://www.directcontactpr.com/files/files/22questionsfor.pdf

Turn Your People On! Copywriting that Produces Action

Writing marketing and publicity copy that produces interest and action (sales)

Here’s my best advice for authors and publishers wanting publicity that helps sell books: Turn your people on.

The message has to make people pay attention and want more of what you have to offer. If you don’t succeed at this, even an article in USA Today won’t
help you sell books. Identify the hot buttons that get your audience jazzed.

Ask them, “why do you like this?”

Pay attention to what you said that produced howls of delight. Study your testimonials and reviewer comments, ask your mother or kids. Just figure
this out and focus on it. What you focus on tends to get bigger.

Identify what you do that turns people on, and then do more and more of it. Then prepare a variety of presentations that hit those hot buttons again and again in varying lengths from 30 seconds to ten minutes in length. Every word you say has to make people crave more.

If you bore them even momentarily, you will likely lose them.

This is the key to PR success and marketing success as well.

You can’t say “buy this amazing provocative book!” You must be amazing and provocative. You must do what you are best at in your own unique way. You
must entertain, educate and stimulate. You must give people chills and thrills. And you must practice this and perfect this messaging until you can
do it again and again with adequate action producing results (=sales).

Once you develop, refine, and prove YOUR MESSAGING, based on the actions people take in response to what you say and do (= proven sales), then the
rest is easy. Then can you use technology as a force multiplier to extend and share and repeat the message (using technologies and media of all types) and thus get the results you dream of achieving.

Targeted Publicity Program for a History Book

Targeted Publicity Program for a History Book

A Publish-L list member, wrote:

In November, I published a 400-page (20 in color) hardbound reference book with dust jacket about a particular regiment during the Civil War. It is the first of four books planned about the regiment. It is in pdf format without an ISBN. Although I’ve sold 300 copies locally (at $30 each), I’ve probably exhausted my available client list and would like to be able to offer it online in some format.

What should be my next step?

I’ve worked with a few authors and publishers of history, military, and civil war books so I’ll offer up some strategy and ideas from a book publicity standpoint. At the end I’ll point you in the direction of taking the same outreach communications and aiming at the “interest groups” you can reach directly using a similar but adapted approach. Here goes:

You can seek book reviews in certain media categories, but I believe this is one of those cases where feature stories filled with anecdotes, factual data, interesting information, and photos (hopefully some are available), will enable you to convey some portion of what the books offer so that you can make a truly favorable impression with the best galvanizing content.

There are several ways to target the different pools of media who we have seen respond with interest to books like this. I’m using the online Cision database which covers the US and Canada to provide the following information:

First there is the history media, with two key subcategories, national history and local history. I just created a custom media list and while it is not a big pool of media (770 media in the raw data Cision search but when I take out the empty & duplicate emails there are 646 media left) the people who cover this topic do have avid readers. I saved this list and will send it to you so you can see who is on this list. In the local history category, you will have to hand select media that align with the geography of the book and the people in the regiment.

Second there is the military media. The Cision count shows over 700 media (before cleaning) that cover this topic. There are military history buffs and depending on the stories you tell, you can get different types of military editors interested. There are several military subcategories including military lifestyle, Armed Forces, and other specialized categories. I’d recommend you study how a few of these media do military history feature stories first, and then use my 3 I technique to create a story pitch that looks like it belongs inside your target media.

Third, you can target media geographically and seek local feature stories based on the locations covered in the books, where the events covered by the book took place, and where the families of the people resided at the time.

Fourth, you could offer this out to all the non-fiction and general book reviewers. My latest database count from Cision for the categories of books, book reviews, authors, fiction, non-fiction, literature, and writing identifies over 3,300 media listings (before cleaning)..

Fifth, you could send an interview pitch to the NPR and PBS stations and shows. I’d recommend this go nationwide, but again, I would expect the media in the geographic areas covered to express the most interest, depending on how you spun the stories. To get to the national level, you would need to offer information and insights that have national implications, especially as regards what we see in our lives today, which is a consequence of what you write about. There are about 1,100 NPR radio station media and 800 PBS outlets.

Sixth, if there is ethnic or multicultural element, say the book is about an African American regiment, then you have an additional media pool who will have interest in the topics you write about.

I worked recently on a book by James Cameron, titled Color of War, a book which is based on extensive research and first-hand interviews with veteran white Marines and black Marines and African-American sailors who survived Port Chicago, a historic disaster in WWII. Campbell crafted The Color of War to paint a gripping picture of July 1944, the explosive month that changed the course of history. The Color of War juxtaposes the spirit of the Greatest Generation with the scars of segregation. In June 2012, in a fitting tribute, the black Marines who fought in Saipan will be awarded the Congressional Gold Medal for their WWII service. President Obama signed legislation to create the nation’s 392nd national park, the Port Chicago Naval Magazine National Memorial in Concord, California, to commemorate the explosion and the men who lost their lives at Port Chicago. The PR effort was pretty successful and got coverage in newspapers, magazines, radio and tv both locally in Chicago and nationwide. (I’ll send this news release to you and a few others so you can see what history news releases look like.)

I think the most critical element of your approach to media would be to not simply describe what the book contains. You have to tell entertaining stories that are so good as to intellectually and emotionally engage the audience and capture their imagination and make them relive a piece of the history. If they like the hefty taste you give them enough, then they will want the whole set of books. The news release offers stories and photographs so as to communicate to media both the printable, audio and visual elements of the stories that can be shared so the media can easily imagine what the finished media coverage looks like and sounds like. You’ll have to be willing to let the media publish or use on TV the photos you have available for their feature stories. You might want to be the interviewee but you may also want to see if you can find family member descendants so as to enlarge the pool of people so you can add depth and greater human interest.

The next area to follow along and create a parallel outreach strategy by using Google to identify the clubs, associations, institutions, museums, events, historical societies, and other groups of people who devote considerable time and interest to all the above subject matter areas: history, the civil war, books, military, veterans, and so on. Start locally (e.g., with a search on “civil war history club + your location”) and branch out with sequential searches systematically, city by city, county by county, state by state, and so on, depending on how far you can reasonably travel offering to speak and give talks and lectures.

This will keep you busy for a while!

Publicity Planner for 2013 – Identifying Opportunities for Media Coverage Well In Advance of Deadlines

Publicity planner is a publicity calendar designed to help people identify opportunities for media coverage

Every year I create a forward-looking publicity calendar to help identify opportunities for media coverage in advance which is available in a free pdf file download.

It contains a lot of unusual holidays so that you can get creative, think ahead, and identify ways to tie-in to calendar events well in advance of the day they occur.

Here are the links to the Publicity Planner for 2013:

• Color version (the dazzling beautiful to look at edition)

http://www.directcontactpr.com/files/files/Publicitycalendar2013.pdf or http://goo.gl/MMz6N

• BW version (low ink eating printable edition)

http://www.directcontactpr.com/files/files/publicitycalendar2013bw.pdf or http://goo.gl/LLScX

Many more useful tips, articles and resources are included in the calendar. The calendar can be printed or used on your computer.

Share freely. Reach out and help the people you can help the most. Enjoy!

Happy New Year! Stay safe wherever you go!

Publicity Planner for 2013

Advice to politicians about how to get more and better media coverage

Advice to politicians about how to get more and better media coverage

A political staffer for a member of Congress asked me for advice on how to get more coverage and better coverage. Here’s what I recommended:

1. Stick with the important facts and keep it short and to the point. I know that’s hard for politicians, but that’s what media want.

2. Get rid of all pithy quotes and remarks, all self-laudatory praise, any tedious, boring and useless blather, and anything you can’t prove with the facts. Nail it with style, using the smallest tool needed every time.

3. Tackle controversy head on, state your position distinctively and with precision, but avoid partisan platform brown bag advocacy, being pedantic, winey, or argumentative. Express passion and emotion when it is called for, but don’t go overboard and rant and rave. Be aware for your previous positions and explain the reasons for any change of heart, position or direction.

4. Indicate the vehicles for people to send comments, express their opinion and to provide feedback and the express an active and sincere willingness to listen to the people. You may find that funny and scary, but it really does impress people.

5. Offer media what they need to do their job (factual validation, photos, Q & A’s, interview opportunities, and visual aids). Make it fit the format of the media you are working with and make it unique for them.

6. Offer media easy access to the people that matter but not intermediaries or to people who don’t matter. Make it easy not hard to do interviews and schedule news conferences frequently. Give media the lead time they need to schedule and deploy the resources needed to give you what you want. Media coverage is valuable so use it wisely and get good at it.

7. Target the media who matter. Identify the people who will be interested and affected and pitch and feed to the media that they watch, read or listen.