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Explosive Growth of Apple iPads and the Future of Publishing

Explosive Growth of Apple iPads and the Future of Publishing

I’m bringing this up because I think it’s important and it’s dead center on what we are all doing here. I believe that this is something we should pay close attention to.

Here’s a link to an article that shows the incredible sales of Apple iPads which was posted to the Yahoo Publish-L list by author and publisher Brian Vidya

http://www.businessinsider.com/chart-of-the-day-ipad-ipod-mac-2010-7

This morning I sent out a news release for Apple application developer Marc Schulman that many of you may find very interesting. Here’s the link so you can read the news release.

http://www.directcontactpr.com/files/files/historyonthego.pdf

Marc believes that believes that the enhanced visual and zooming technologies built into the Apple iPad are adding whole new interactive dimensions to the world of publishing and education. Here’s an excerpt of what we wrote in the news release:

Can we interest you in experiencing The Civil War from a whole new perspective? Apple developer Marc Schulman has created a new product that utilizes the newly endowed technological capabilities of the Apple iPad and points to significant new multimedia developments in electronic publishing and education.

Civil War and Constitution are the latest releases from Multi-Educator’s History on the Go Series. Each is an application containing a diverse, comprehensive multimedia collection of the most important documents in the history of America. More than just an eBook with links, each program gives users an enhanced visual, interactive audio and visual education experience, using the unique capabilities of the Apple iPad technology. They provide instant access to hundreds of original documents, photographs, maps, video, and presentations.

Marc explains that in an eBook, you typically read text sequentially. With simple links you can open up photos and maybe even a video. However, it is still a pretty linear process..

But with the developing Apple iPad technology, the opportunities for exploring new dimensions is multiplied and expanded in many new ways. These capabilities have all been incorporated into the Apple products.

“The ability to expand photos and move sideways has been included in the smaller handheld iPhone and iPod Touch,” Schulman explains. ”It has been clearly optimized on the iPad. You have to experience what it is like to zoom photos, turn directions, watch screaming high-definition color videos with special effects and with high fidelity headphones all on your lap top.”

Schulman believes that this has significant implications to teaching and to education. “It brings education alive in ways people have not imagined. This has phenomenal implications to creative publishers and educators. The total experience is now what really matters.”

My own mini-brag on this is that within hours of transmittal of the news release this morning we received requests from several dozen top national media for the key code, which in addition to the news release and screenshot jpegs, is all we offered the media to review. This includes the Associated Press, Fox News, NBC News, and several national magazines and news services. Last time I sent out a news release for Marc Schulman and his Apple apps, we also made Business Week and Entrepreneur Magazine. I will note that we got more media responses last time that said “I don’t have an iPad” than we did this time, and this time, we received quite a few email’s where media expressed feelings that indicated that they were giving serious thought to getting one soon. One managing editor for a writing magazine we all know about wrote back that this all was sounding quite promising and that he was simply waiting for the iPad 2.0 without the kinks and bugs that exist in the present version.

There is also related news in USA Today’s article by Edward C. Baig, talking about the “enhanced ebook” published for Pillars of the Earth by Ken Follett. In this article note the way the “enhancements” are actually marketing pitches for the other products available in the branded publishing line.

http://www.usatoday.com/life/books/news/2010-07-20-follett20_ST_N.htm

There are lots of implications here worthy of discussion. This showing demonstrates a small, significant and growing trend for media to be responsive to targeted PR for ebooks, although being at the head of the class is a distinction here that others may have a hard time filling.

The implications to publishing are even more important. The days of “simple ebooks” with text and even photographs may be numbered. The future is going to be knowledge-laden multimedia publications – with highly integrated interactive software that offer users (“readers” although this term may also be dated) the ability to experience knowledge with more senses than just their eyes and imagination.

What do you think about the differences between the Apple app business model, traditional publishing, the new ebook model with print on demand, and the Google business model, based on direct sales and advertising.

Any thoughts anyone?

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Book Publicity Manifesto

Book Publicity Manifesto - Updated version of Trash Proof news releases free pdf file download

I’ve just uploaded a new updated ebook version of my book Trash Proof News Releases to my web site.

It’s a free pdf file download that captures many years worth of lessons learned doing publicity for creative people. It’s also got numerous examples of successful news releases and interviews with over a hundred media people on what it takes to be successful.

Please feel free to share this link with anyone who can use the education.

http://www.directcontactpr.com/files/files/TrashProof2010.pdf

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Timing the transmittal of a news release

One of the members of the POD Publishing discussion group asked the following question:

When do you recommend going out with the press release (i.e. on the release date, a month before, etc.).

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Timing news releases depends what you are trying to accomplish and where you are at in your publishing or product release schedule. You must first recognize the key event date and then take media lead times into account. If this is associated with the publication of a book or a new product, this is usually associated with the official publication date or release date.

I do not generally advise sending out a news release till you can satisfy media requests for review copies or product test samples and interviews with the right person or people. If you can’t satisfy the media then you hurt yourself since you get a request which opens the door of opportunity but then you can’t satisfy the media’s request immediately. So you reduce the chances of getting the coverage you seek. So it depends when your books are available to you and that usually is a month or so before an official publication date, but this varies and is often a flexible date.

Second, the public has to be able to buy the product when the media publishes the news. So that means it has to be available at Amazon and/or BN.com plus any number of other web sites, and possibly be available in bookstores and or through bookstores so you can financially benefit (that is sell product) from the national or targeted demand your publicity seeks to create. This means you should not launch a news release or publicity campaign until the business system is totally operational. If you need to book to be in the bookstores or retail shops first, then you have to wait until your distributor tells you it is time to hit the switch. You have to be prepared to do what’s necessary to publicize and promote so that the window of opportunity doesn’t slip by and the lack of demand results in returns. Timing so that publicity hits when the product is in the stores is pretty crucial. If you are selling totally online, then this is not as crucial a factor.

You have to factor media lead time into account. This means you look two to three publications cycles ahead of the media you seek to get coverage in or on and then also take into account things like media response time to your pitch, mailing and delivery time, assignment time, the time it takes to read, write, review and then actually publish an approved article. For daily newspapers, this means a week to two weeks minimum and many times usually requires a month; for weekly newspapers, this is four to six weeks or more; for magazines this is four to six months. For radio and TV, it’s seven to ten days minimum, and preferably two to four weeks. Online media can of course react very quickly but many of the response and review times do factor into how soon these media can respond effectively. That’s all assuming you want media to do something with your book.

This means that you really have to stagger your news releases and target your media carefully if you are to take advantage of the medias needs. magazines require four to six months, so you hit them first. You do the short term media two to four weeks before your official public availability date. If you wait till the one month before launch date, then magazine publicity will come last and in some cases you lose the opportunity to time the coverage that you need at the time of product release. Still magazine publicirty at the back end can be a very helpful thing to have indeed since it will sustain your sales once the impacts of the short term efforts and coverage start to diminish.

Let’s say though that you are publicizing an event like a book signing, or a conference, or a work shop or a speaking event. If it is deemed to be newsworthy event or a hard news happening or something you propose media to witness of go to that involves people and photographers and interviews, then the minimum media times apply. We’ve seen newspaper, radio and TV camera crews get sent out and show up within 30 minutes of transmittal holding their Blackberries and iPods in their hand reading the news release and say “where do we set up?”

Finally there’s the day to day timing question. Which day of the week is it best to send out a news release to the media? The prime media tends to work on a five day work week schedule and that means they work Monday through Friday. Saturday and Sunday they have off and fewer people really are working in the office. Monday is a bad news day because the media show up to work and have staff meetings and have to recover from the weekend. Friday is also a bad day since they are wrapping things up and are trying to leave for the weekend. So unless it is really hard news, transmitting a news release on or near weekends is not going to get the best media response. But it really depends again what you are asking media to do. If all you want them to do is say yes to you sending in a book for review, Friday morning may be OK.

Tuesdays, Wednesdays and Thursdays give you the best opportunity to catch media when they have the least amount of competition for their attention and the maximum opportunity to devote resources to your project. So that is when I prefer to news releases to be delivered.

Finally, after the book is published, the publicity you seek may be far more issue and content focused and related to current events or some other angle. Regardless, you seek to get coverage for the best ideas, education or entertainment you can offer. This you can do whenever you want to do, but it really helps to get out in front to media and look four to six months out. So for example, today is March 25 so Mother’s Day is six weeks away, Father’s Day is two and a half months away, Earth Day is a month away, Independence day is three months away, Labor Day is four months away and so on.

I’ve created a free publicity calendar to help identify opportunities for people which is a free pdf file download. It contains a lot of unusual holidays so that you can really get creative and think up ways to tie-in to calendar events well in advance of the day they occur. Here’s the link:

Publicity Planning Calendar for 2010
http://www.directcontactpr.com/files/files/Publicityplan2010.pdf

The lesson learned is to be prepared, plan things out carefully, andthink through what you are asking media to do when you send out a news release.

If you’ve done your homework and you know you are offering something that interests a lot of people, has real value to the audience, and you also offer the media what they need to do their job easily and quickly, then when you send out a news release and get it to the right media people for action, then you will often times get what you wish for (which is media coverage).

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Publicity Planner for 2010

Publicity Planner for 2010

Publicity Planner for 2010

Each year I create an annual publicity plan to help people look ahead and map out their ideas for acquiring publicity throughout the year.

This unique publicity planner provides a month-at-a-glance roadmap to holidays throughout the year and identifies the lead time for each holiday.

The special design makes it easy to develop a detailed personalized framework of key dates and events so that you map out your strategy and ideas to promote your book or your writing in 2010.

You can get it along with lots of other free downloads here

Publicity Planner for 2010 - http://www.directcontactpr.com/free-downloads/

Or just click here to download the pdf file stratight away.

http://www.directcontactpr.com/files/files/Publicityplan2010.pdf

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Incredible book publicity & promotion innovation demonstrated on the NYC Subway

Incredible book publicity & promotion innovation demonstrated on the NYC Subway

Hats off to The Book Bench and the Book Department at the New Yorker for a great snapshot of a truly innovative approach to book promotion.

Timely topic, Great energy and enthusiasm, and almost free! (cost of a subway token!)

http://www.newyorker.com/online/blogs/books/2009/12/1000-words-diy.html

Do note that they are asking for more picture tells a thousand word book related photo submissions at the web site.

We need to ask for a follow up to see if the author gets a NYC publisher!

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Free Book Publicity Podcast - Are News Releases Effective for Marketing Your Book?

Are News Releases Effective for Marketing Your Book? You betcha!

On November 19th, 2009 I had a wonderful time being interviewed for Authors Access with Victor R. Volkman and Irene Watson about whether Press Releases are still revelant to marketing and promoting books.

We covered a wide-range of talking points, including:

* So What Exactly Is A News Release?

* Why Is This So Hard To Do? What Makes This So Special?

* So What Exactly Do Media People Look For When They Receive A News Release?

* So What Do You Need To Do To Write A News Release That Really Works & Truly Gets Media Attention?

* How do you know when you’re ready?

* What Specifically Should Authors Do To Create This Galvanizing Candy ­This Magic Script.

* What is the Magic Formula (DPAA+H)? (“Dramatic Personal Achievement in the face of Adversity, plus a little Humor”)

* Which Are Better For Authors To Aim At - Book Reviews Or Feature Stories & Why?

* How do you know when you achieve success with a news release?

* So once you have a trash proof news release, what do you do with it

Download the free Authors Access podcast interview free at:

http://authorsaccess.com/archives/164
A pdf file that summarizes all the talking points is also available here:

Are News Releases Effective for Marketing Your Book? http://www.directcontactpr.com/files/files/arepressreleasesaneffectiveway.pdf

The Trash Proof News Releases is available as a free ebook at Smashwords:

Trash Proof News Releases

http://www.smashwords.com/books/view/5921

If you write what you think is a trash proof news release, send it to me and I’ll send you my extra two bits!

Paul@DirectContactPR.com

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Getting more book reviews for self-published books

Getting more book reviews for self-published books

Self-published authors often complain about how hard it is to get book reviews. Many of my clients are self published authors.

I don’t think that media distinguish books by whether they are from self-publishers or quality publshers that much any more. Some do, but it’s because they make an assumpition of quality. That is what they really seek to do anyway so as not to waste their time. They separate books that are quality books from books that are not.

Self published books get reviews day in day out. I will heartily affirm the advice from Jacqueline Simmons of Beagle Bay and Jim Cox of Midwest Book Review that a quality book is the first essential requirement.

But there is a second essential requirement you need to get down pat especially if you want to achieve financial success with your book.

That is this: You have to talk to your target audience and persuade them to take action to get your quality product. That means that the messages you create have to communicate meaningfully and incite and even galvanize these people to action.

There are many ways that authors can do that. The best way is to simply decide that you want to truly impress and interest the right people. So start with this question:

Who is going to be most interested in what I can talk about? This can’t be “everyone”. It has to be people in a pool or group that has similar interests. Then you have to think up how you are going to reach them and communicate with them. You have to identify the communications technology and pathway you will use.

Finally you ask yourself to identify what are you going to say in three minutes that will get them to come right up and hand you money.

You may think this is a crazy way to sell books or to get book reviews, but I do this for authors for a living. Authors are actually the best person to identify “the magic words” because when they start talking sincerely and openly and get spontaneous and excited about their writing, that’s when they say the things that interest people the most.

AND THE BEST PART ABOUT THIS IS THAT YOU CAN DO THIS ANYWHERE.

But you may need help with this. You may need to work with someone who watches your audience when you talk and notices what happens when you say certain things. What you are looking for is the sentences and speech that gets people to drill you with rapt attention.

You need to identify and capture what you say that really turns people on.

This is the exact language and information that you need to use in your news releases that get you book reviews. This is what you need to use so that you also get feature stories and interviews. You need to learn what you can say that really turns people on. It may or may not be inside the book you wrote. Don’t think that it has to be out of the book. It can be about you, your topic, your dog or your Aunt Tilly. It just has to be so good that people get so interested in you that they are persuaded to take a look at your creation.

From my experience with authors and experts of all types, what it really comes down to is a three to five minute piece that galvanizes people with you doing what you absolutely do the best. There is a method that I use to help people develop what they need. Here it is:

Imagine being in front of 20 to 30 of the very best people you think would be most interested you and what you do. Describe these people so that you have a picture of who they are and what they look like.

Now identify the absolute most interesting topic, challenge, or problem situation you can think of, that will interest the maximum number of people just like them.

NOW give them your five to ten best tips, problem solving actions, ideas, stories, jokes, or lessons learned. WHATEVER! Just focus your energy on your target audience and give them your very best. Can you give these people your ten commandments? Can you knock their socks off so that half of them come flying out of their chairs with their pocketbooks or wallets open? (BTW that’s a 50 percent response). That’s your goal. Do you realize that even if you only get one in ten to buy, that’s a ten percent response, and that’s still remarkable. Most business operate their marketing profitably at a much lower response rate. Less than 1 percent.

I want you to pretend you have three to five minutes to give a these people eight to maybe ten absolutely phenomenal show stoppers. That means for ten items, you have less than 20 seconds or less for each one, plus a one minute intro and a one minute ending.

This is what we put into your news release. This si what you offer to reviewers to get them interested in your book. Don’t think that all you need to do is describe your book. That’s not going to cut it. You need to prove that people will be interested. You need to communicate and demonstrate the value to the audience.

The goal is to create a vision for the media that clearly illustrates and allows them to see in their minds — How you can help or entertain or educate the people you can help or educate or entertain the most.

Focus less on ideas than on actions that people can take to deliver immediate or tangible real time or near term benefits, impacts, or predictable consequences. These show stoppers should be “Do This Today” types of actions.

This forms the core content to the news release/show proposal pitch.

These will also be publishable as an article with some caveats we can add to the beginning and ending of the core content to turn it into a proper news release offering. It will also become the core script for a Q & A style interview, so they serve many purposes. These ideas will also persuade media editors to ask for and review your book.

You can do whatever you can do. You just have to be your wittiest and most galvanizing self. You can be humorous and/or serious, just be good and make them memorable. Keep them G Rated.

This method works. I use it all the time to get my clients to stop selling and really create, develop and offer the media the news, education and entertainment they need to decide to give people media coverage. I used this technique with authors of all types.

Want proof? Create a Google News Alert on the words ‘book review’ so you can receive clips and see who’s getting covered to your heart’s content like this:

http://news.google.com/news/search?pz=1&ned=us&hl=en&q=book+review+

Study the results each day and see how the media is writing about book authors these days. Evaluate existing coverage and use my 3 I technique.

So here’s the bottom line. I hope you take may advice. Self published authors do get reviews.

First WRITE A GOOD BOOK.

Second LEARN HOW TO TURN PEOPLE ON WHEN YOU SPEAK ABOUT YOUR BOOK.

Help the people you can help the most and offer the very best most educational and entertaining three to five minutes of talk you possibly can.

BY the way, if you do follow this advice, send me your best tips or talking points in an email message. I’ll be happy to comment and give you recommendations on what you’ve created and show you how to go the distance to create a news release that will produce the maximum results.

This is how you’ll get the most media response, the best book reviews and the most effective publicity you’ve ever experienced. You’ll also sell more books.

I guarantee that once you create and prove this little script of yours and once you really get it down and prove to yourself that it’s repeatable, you can use it again and again everywhere you go. That’s the miracle of the microcosm in America. We’ve got a country of 330 million media indoctrinated people, and once you learn how to galvanize them in your back yard, you can use technology to repeat the message and reproduce the response again and again.

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A Book Publicity Success Story for a book published over ten years ago

A Book Publicity PR Success Story - about a book published over ten years ago

I just had to share this one hot off the press.

About a month ago I wrote a news release for client Susan Casey, author of the book Women Invent! The book was first published in 1997.

I decided to create a feature story and I worked with the author to develop quality detailed content with an offer of photos highlighting the accomplishments and achievements of famous women inventors from the past 100 plus years. We sent out the news release email html in early February to a custom list of science, education, and women’s media nationwide.

Here’s the link to the article published yesterday March 31, 2009 in Fast Company Magazine:

http://www.fastcompany.com/article/some-greatest-inventors-were-women

Lesson learned - the age of the book doesn’t matter. Galvanizing content and timeliness matters.

March is Women’s History Month.

Good to the last drop!

If anyone wants to see the news release pdf file please send me an email.

Paul J. Krupin - Direct Contact PR
Reach the Right Media in the Right Market with the Right Message
http://www.DirectContactPR.com Paul@DirectContactPR.com
800-457-8746 509-545-2707
http://blog.directcontactpr.com/

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Washington Post drops stand alone book review section

Washington Post drops stand alone book review section

The Washington Post is dropping their stand alone book section and will be moving book reviews into other sections of the paper…

See the whole story http://www.washingtonpost.com/wp-dyn/content/article/2009/01/28/AR2009012802208.html

End of an era.

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Publicizing and Promoting By Helping People the People You Can Help the Most

Tactics and strategies for getting the best publicity that creates interest and sales

It’s perhaps the most common question I hear after a client walks in the front door. I wrote a book, now what do i do?

I reviewed many years of doing PR and marketing for thousands of clients and from experience, it appears that it all comes down to …

HELPING THE PEOPLE YOU CAN HELP THE MOST

What is the most effective communication that you can put in front of people that will get them interested in what you have to offer? What type of message will attract more of the right type of people to you and will create the best and lasting impression? How can you maximize your sales with the lowest possible budget?

There are several types of news releases or marketing communications that you can choose to use to get peoples’ attention and interest. Sure, you can create a product announcement, a book review or a personal story about your quest to create a book or a product. But these types of messages tend to produce a relatively low impact on how much coverage you get and how many products or services you sell. That’s because it’s all about you and you fail to really give the media what they want the most.

The best media coverage results when you offer something of value that appeals to lots of people in the audience at a deep personal level.

By far, the highest impact media coverage and sales comes from value-packed problem solving messages placed before needy people in a dramatic way.

What this means is that you if you want publicity and sales you need to craft your messages and couple them with actions so that you help the people you can help the most.

With authors and publishers this usually means that you create and use a problem solving tips article approach which identifies a crucial problem and offers your best advice on how to solve or alleviate that problem.

Then when people read or see this type of message, they experience hope and desire for these benefits, and they contact you and purchase the book, product or service that you offer.

There are three key questions you need to answer to use this technique successfully.

• What can you do to help people?
• Who are the people you can help?
• How can you reach them to let them and others know you can help them?

This technique is very powerful. Helping people in need gets attention. It brands you as a helpful person. It motivates people to find out more about you. Depending on the value of your help, it even creates a sense of obligation that triggers a reciprocal response. Of course, the beneficial impacts this has on your relationships with your prospects and customers dramatically reduces the barriers to sales. It can also be so powerful that people realize that to get as much of you as they really need, they need to hire you or buy what you offer.

With non-fiction books, products and expert professional services this technique the help you offer is based on the topic in which you are most expert. The people you focus on are those who need your expertise the most.

Even if you are a fiction author, you focus those people who are most interested in your type of work and you choose to be helpful, entertaining, inspiring and galvanizing so that they get interested in you and what you have to offer.

What is Help? To help means to give support or assistance that solves a problem or improves a situation in some tangible way. To help means to give a remedy or provide relief to someone or do something for someone else that enables them to achieve something they want, need or desire.

Help can be a noun. You can give people something tangible or intangible that they do not have enough of.

Help can be a verb. You can do something for people that they cannot do by themselves.

To offer help you must identify a problem or issue that people are experiencing. You can identify the barriers or challenges people face. A barrier to progress is an opportunity for problem solving.

Then you must identify what they must do to address or overcome that barrier. You have to look inside yourself and find knowledge and experience that you are particularly qualified to present in a fashion that people will trust with confidence.

You then organize these actions or ideas into a presentation and deliver them to the people you are trying to help so that they can receive the support or the assistance and can act on your advice to receive and experience the benefits you offer.

WHAT CAN YOU DO TO HELP PEOPLE?

Step one is to identify what you can do to help people.

There are lots of ways you can people. Think about what you do best. Think about what you created. Think about how you have learned to make a difference to people in their lives. Decide to focus and harness your energies to help people. Think about the biggest problems people in your target group face. Identify what you can do to help them.

Look over this list of possible ways to help people. Then come up with your best ideas.

Physically

Go to them
Go with them
Be with them
Lift them up
Pick them up
Transport them
Shelter them
Protect them
Bring whoever they need to them
Bring whatever they need to them
Bring them wherever they need to go

Mentally

Guide people to better choices
Consult, give advice, provide counsel, listen and console
Teach people how to do something better
Explain how to do something important
Explain how to do something better
Tell people exactly how to build, create, develop, find, or achieve something
Tell people how to avoid disaster, pain, anguish, or negative experiences
Provide interpretation to help people achieve greater understanding
Simplify and explain a complex poorly understood issue, topic or mystery
Tell stories to demonstrate a concept
Provide information to fill in a lack of knowledge

Materially

Give people what they need or want
Give money, food, shelter, materials, water, staple items, essential sundries, tools,
Provide tangible aid, support and resources where too few are available
Provide personal or technical expertise
Volunteer time, expertise, services
Send manpower — people to provide capability
Canvass a neighborhood asking for material supplies for the needy
Collect and store material supplies for the needy.
Deliver supplies to the needy.

Socially

Introducing someone to others who can help them
Giving referrals to others who can help someone
Communicate with others on behalf of someone
Get other involved or engaged in helping someone
Raise awareness of a need or situation
Enlist others to devote energy to needy people
Lead or manage an effort to get an organization to focus their resources and effort on a problem

Financially

Give money - donate funds
Give time to help raise money
Tell people about someone else’s financial needs
Create a fund for someone
Conduct or support a fundraiser for someone
Ask others to give money
Get visible in public raising money
Call people by phone to raise money
Write people by letter and email to raise money
Go see people and ask them for money and support
Get other involved, motivated, and committed to give or raise money.

No doubt there are lots of other ways to help people. Use this list as a checklist to identify the things that you can do.

There are things that fall in the category of ACTIONS.

There are things that fall in the category of IDEAS, ADVICE, OR GUIDANCE.

Most authors will tend to focus on the advice and guidance elements. But some of the best publicity that creative people can get couple advice with real social action and when thy go out into the community to find and help the people who need their help the most. Action attracts people. People in motion doing things gets attention.

WHO ARE THE PEOPLE YOU CAN HELP?

Step two is to identify the people who you can help the most.

Look at your customers. Consider that each one is representative of other people with similar interests and problems.

This is the miracle of the microcosm. It is the most powerful tool for creating a targeted marketing plan there is.

When you solve the problems of one, you have a solution that you can now offer and deliver to for many others with the same problem.

So no matter where you are, you can develop a process for helping someone and achieving a sale. Then you can target these people and re-play the messages that resulted in you being able to satisfy your original customer.

So look at your customers carefully. Identify their:

Age
Sex
Personal characteristics
Social characteristics
Employment characteristics
Religious characteristics
Physical characteristics
Education
Professional credentials
Professional affiliations
Hobbies
etc.

Do this for each of your customers. Make a list of these factors. Identify the common characteristics of your customers.

Do this systematically for each type of customer you have.

Now this is very important – now identify how many customers fall into each factor and what they spend or are worth to you.

Now put them into a tentative priority list from most value to the least value.

HOW CAN YOU REACH THEM TO LET THEM AND OTHERS KNOW YOU CAN HELP THEM?

Step three requires you identify how you can effectively reach the people who you can help the most.

So where do you find more of the people you can help the most?

For each one of the demographic characteristics you identified, think of where you will find more people just like your customer. Now you need to identify where you can help them and how you can communicate effectively with them.

You can communicate with people by taking action, by writing, by or by speaking, either in person or from a distance.

Where can YOU do this readily and comfortably? What exactly do you need to propose and get people to agree to?

You can communicate with them using directly in person, by phone or by email and the Internet.

You can also use media to communicate with them. To target media you ask the question: What do my customers read, watch or listen to, particularly when looking for the type of help that I’m offering? The targeted list of newspapers, magazines, radio, tv, news services, syndicates and Internet media that results is a structured set of people that you want to contact to see if they will help you reach your target audience.

You can also identifying the key places where you will find more people of like mind:

Groups
Associations
Clubs
Institutions
Foundations
Support Groups

Search to find ways to reach out and touch more people just like your customer. Use the communication technologies that these people are accustomed to using to communicate with their friends and peers.

You can use the list brokers and also search the Internet and make use of online subject directories and databases.

This can be done nationally, regionally or this can be done locally town by town.

If you use search engines in particular you can target the places where you find similar groups of people with similar interests or needs. Use a plus these plus a to zero in on web sites in specific geographic areas like this:

Then you create and present the right type of pitch to offer your help to them.

If it is direct aid you offer, you say, “Can I come over and help you?”

If it is an speaking event, you say “Can I talk to your group?”

If it is an article, you say, “Will you publish this helpful information?”

If it is an interview, you say “Will you let me share these ideas on the air?”

And so on. You craft your offer to help to match the situation and your capabilities. You also craft your messages to convey the appropriate ideas and actions.

Do it. Get out there and help the people you can help the most.

1. you know how you can help
2. you know who you can help
3. you know where they are located
4. you know how they communicate with each other
5. now take action to help them and communicate with them

Helping people is a natural attraction to media. It is very easy to get media to pay attention to a community involvement event.

If you schedule an event to help people let your local target media know what you are doing.

Write up a problem solving tips article that presents your support or assistance or describes what you do or did to help people. Let the media know when and where the event will happen.

Target similar people with similar problem solving actions and advice.

Create a value-packed problem solving action, package or article. Target the right media and ask them to share your message so that you help people. Target the organizations and support groups that your target audience belongs to and ask them to share your message so that you help people.

Use your value packed problem solving abilities, stories, and content in a variety of ways:

News releases for articles
News releases for interviews
Email
Business proposals
Phone conversations
Street mail
Brochures
Pamphlets
White papers
Audio
Videos
Live, taped, telephone or web presentations, speaking events, workshops or seminars

You can also tailor this same content and use it for

Search engines for key word discovery
Web page content
Blog posts and tours
Ezines and newsletters
Mailing Lists and discussion groups
Forums and Article Posts
Social media

Adapt your problem solving stories and tips articles so that your best most helpful actions and guidance are also incorporated into your marketing communications.

Leverage your core content and make use of the diverse technologies and places where you find the people that you can help the most.

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