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Book marketing - face to face up close and personal

Book marketing case study of book marketing success by a self published author

NYT Randy Kearse story
I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts - The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.

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Getting book reviews can be hard even with a really good book

Getting book reviews can be hard even with a really good book

Client had me send out a news release for a crime fiction mystery novel. The news release was transmitted on Feb 16 and produced 50 requests for review copies in four days.

It’s now April (three months later) and he has received exactly three reviews. Those reviews were all quite favorable.

But the client wonders, “is that all there will be?” He wrote “I originally thought by sending out the press releases, that all I had to do was to wait for those who solicited a copy of my book to read it, then they would do a review.”

It was not hard getting the book review media interested. 50 requests for review copies off of a single emailed news release for a fiction book is really quite good.

So why the low coverage? Why the lukewarm response from the book reviewers?

Is it the book? Maybe. It’s a relatively thick book, 426 pages, clearly self published, limited national distribution. Author is Canadian resident. Cover could be improved.

Is three reviews good or should there be more? There may yet be more to come, but three out of 50 is six percent, and that may be a very good reflection of what the media sees as the relative number of people who will be interested in this genre. It may be a very good reflection of the perceived interest in the marketplace.

Buit this is pure armchair speculation. You need hard data to make business decisions.

So what can you do?

You can call the media who received the review copies and ask them for feedback.

It may be that they simply haven’t gotten to it yet. They are busy people with their own lives, businesses and priorities.

It may also be that once the book reviewers actually see the book, they simply decide “this is not right for my audience”.

But without calling to ask them and see if they will be frank and give an honest and objective appraisal, this is pure speculation.

Call and ask. But be prepared for some hard to accept feedback.

People may not like your book.

They may resent you asking for this feedback.

They may not give you what you are asking.

You may not like what they say.

So if you do call media and ask them, be prepared.

Are you tough enough?

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Don’t sell the book

Don't sell the book

Don’t just say, I wrote a book. Please buy my new book.

Do your best and make a really good impression.

Let your book go. Go beyond the book. Give people news. Educate. Entertain. Explain. Exhort them to take action.

Do your best at whatever you do.

if you are a comedian, make people laugh.

If you are a teacher, teach them something new, and make them realize the importance of that knowledge in a way that changes their lives, for the better, forever.

If you are an auto mechanic, help them with a problem and solve it easier and fatser than they ever imagined.

If you are a children’s book author, make the children smile.

If you are a health and fitness expert, help people lose a few pounds and enjoy it.

If you are a financial expert, take the mystery out of an important money making or cost producing event or happening and make it easy for them to find out more if they want to.

If you are a fiction author, tell a really good story. Make people interested in your genre by sharing something fascinating and intersting about the story you wrote or the history and facts upon which your story is based, or the characters and what they represent to you.

Help the people you can help the most. Do what you are best at. Be exceptional.

And do it in 30 seconds.

If you do that, they will remember you, and they will share you, your ideas, and your products or your services with others.

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Actions to help people will get you more publicity

Best professional branding publicity comes from problem solving tips articles and advice

This is one of the most common suggestions I have for people who seek publicity.

Help the people you can help the most.

When you write a news release the best professional branding will come when you ask media to publish something that helps people and show them you can really do it well.

You can’t do this by simply talking about a subject. Too much talk and discussion and passive explanation and you will lose attention. Text dense prose lacks direct tangible, immediate effect. There’s no way to achieve or experience real results right now. So if this is what you place in a news release, you are likely to fail.

You need to shrink wrap the dialog and explanation. You also can’t preach.

What you do instead is simply define a problem and then tell people with that problem exactly what to do to make progress solving that problem.

Action pack your article and dialog from now on with the specific ways to take action that produces a predictable result, contribution, effect or impact.

Let’s just say you were a romance expert and you wrote a book about romance and intimacy. Now to get publicity you want to propose an article or interview talking points that improve intmacy between people. Well there are five types of intimacy you identify. Intellectual, social, emotional, spiritual, physical.

If you offer up two ways each that’s ten. Three ways each that’s fifteen actions.

Take all your ideas and turned them into carefully organized specific set of actions. You need to offer actions designed to produce specific feelings and sensations and experiences that create intimacy.

This does not necessarily need to come out of your book if it wasn’t done this way. When you seek publicity you are free to go outside your book and simply focus on being expert at the subject matter of your book. So go a head and be free. Grow new ideas out of what you wrote in your book.

In fact, now that your book is published your new goal is to turn people on wherever you go and offering entertaining, educational, and galvanizing suggestions in the form of actions can make a truly great and memorable impression.

So no matter what you’ve written, try to learn to speak this way (action focused) from now on when you talk to and present to media and your public.

People don’t want to hear platitudes of just how they should think. They want to be told what to do that produces the results you are telling them to achieve. Your book explains. In your PR and interviews you have to offer things that are more immediate. This is work book time. Your PR are the recipes for action.

People will not remember the why or the how come. They will remember only specific things you tell them to do, that THEY LEARN REALLY WORK. If they experience even a glimmer of success then they will remember and attribute it to you. This is what you need to achieve for AND with them. Give them the actual steps to real success. Then they will trust you and buy everything you have available in every way you make it available.

The fact that what you now offer up goes beyond your book does not matter as long as you can own the words here and make these your own. We can leave the words in the book behind. You can talk beyond the book and help the people you can help the most by giving them what they need and what the most, which is to be told what to do. Right now.Now we have to learn how we (YOU) can talk and present (in person, in interviews and in media articles) so that we (YOU) really turn people on and HELP THEM.

That’s what PR does.

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Timing the transmittal of a news release

One of the members of the POD Publishing discussion group asked the following question:

When do you recommend going out with the press release (i.e. on the release date, a month before, etc.).

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Timing news releases depends what you are trying to accomplish and where you are at in your publishing or product release schedule. You must first recognize the key event date and then take media lead times into account. If this is associated with the publication of a book or a new product, this is usually associated with the official publication date or release date.

I do not generally advise sending out a news release till you can satisfy media requests for review copies or product test samples and interviews with the right person or people. If you can’t satisfy the media then you hurt yourself since you get a request which opens the door of opportunity but then you can’t satisfy the media’s request immediately. So you reduce the chances of getting the coverage you seek. So it depends when your books are available to you and that usually is a month or so before an official publication date, but this varies and is often a flexible date.

Second, the public has to be able to buy the product when the media publishes the news. So that means it has to be available at Amazon and/or BN.com plus any number of other web sites, and possibly be available in bookstores and or through bookstores so you can financially benefit (that is sell product) from the national or targeted demand your publicity seeks to create. This means you should not launch a news release or publicity campaign until the business system is totally operational. If you need to book to be in the bookstores or retail shops first, then you have to wait until your distributor tells you it is time to hit the switch. You have to be prepared to do what’s necessary to publicize and promote so that the window of opportunity doesn’t slip by and the lack of demand results in returns. Timing so that publicity hits when the product is in the stores is pretty crucial. If you are selling totally online, then this is not as crucial a factor.

You have to factor media lead time into account. This means you look two to three publications cycles ahead of the media you seek to get coverage in or on and then also take into account things like media response time to your pitch, mailing and delivery time, assignment time, the time it takes to read, write, review and then actually publish an approved article. For daily newspapers, this means a week to two weeks minimum and many times usually requires a month; for weekly newspapers, this is four to six weeks or more; for magazines this is four to six months. For radio and TV, it’s seven to ten days minimum, and preferably two to four weeks. Online media can of course react very quickly but many of the response and review times do factor into how soon these media can respond effectively. That’s all assuming you want media to do something with your book.

This means that you really have to stagger your news releases and target your media carefully if you are to take advantage of the medias needs. magazines require four to six months, so you hit them first. You do the short term media two to four weeks before your official public availability date. If you wait till the one month before launch date, then magazine publicity will come last and in some cases you lose the opportunity to time the coverage that you need at the time of product release. Still magazine publicirty at the back end can be a very helpful thing to have indeed since it will sustain your sales once the impacts of the short term efforts and coverage start to diminish.

Let’s say though that you are publicizing an event like a book signing, or a conference, or a work shop or a speaking event. If it is deemed to be newsworthy event or a hard news happening or something you propose media to witness of go to that involves people and photographers and interviews, then the minimum media times apply. We’ve seen newspaper, radio and TV camera crews get sent out and show up within 30 minutes of transmittal holding their Blackberries and iPods in their hand reading the news release and say “where do we set up?”

Finally there’s the day to day timing question. Which day of the week is it best to send out a news release to the media? The prime media tends to work on a five day work week schedule and that means they work Monday through Friday. Saturday and Sunday they have off and fewer people really are working in the office. Monday is a bad news day because the media show up to work and have staff meetings and have to recover from the weekend. Friday is also a bad day since they are wrapping things up and are trying to leave for the weekend. So unless it is really hard news, transmitting a news release on or near weekends is not going to get the best media response. But it really depends again what you are asking media to do. If all you want them to do is say yes to you sending in a book for review, Friday morning may be OK.

Tuesdays, Wednesdays and Thursdays give you the best opportunity to catch media when they have the least amount of competition for their attention and the maximum opportunity to devote resources to your project. So that is when I prefer to news releases to be delivered.

Finally, after the book is published, the publicity you seek may be far more issue and content focused and related to current events or some other angle. Regardless, you seek to get coverage for the best ideas, education or entertainment you can offer. This you can do whenever you want to do, but it really helps to get out in front to media and look four to six months out. So for example, today is March 25 so Mother’s Day is six weeks away, Father’s Day is two and a half months away, Earth Day is a month away, Independence day is three months away, Labor Day is four months away and so on.

I’ve created a free publicity calendar to help identify opportunities for people which is a free pdf file download. It contains a lot of unusual holidays so that you can really get creative and think up ways to tie-in to calendar events well in advance of the day they occur. Here’s the link:

Publicity Planning Calendar for 2010
http://www.directcontactpr.com/files/files/Publicityplan2010.pdf

The lesson learned is to be prepared, plan things out carefully, andthink through what you are asking media to do when you send out a news release.

If you’ve done your homework and you know you are offering something that interests a lot of people, has real value to the audience, and you also offer the media what they need to do their job easily and quickly, then when you send out a news release and get it to the right media people for action, then you will often times get what you wish for (which is media coverage).

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What Really Happens When You Send Out a News Release?

What Really Happens When You Send Out a News Release? Marketing and Promotion Using News Releases

Marketing and Promotion Using News Releases

When you write a news release your goal is to get publicity – media coverage about you and your book – either an article or an interview. To do that you have to write a news release that is persuasive and interesting and then make sure it gets to media decision makers.

The technology you use to reach media decision makers has an incredible influence on the effectiveness of your outreach.

Online news release services will post a news release (a page of text and some even do multimedia pages) and then post a snippet (short description) or maybe even just a headline or a subject line with a link to the news release page and your content. Media have to search to find it and read it. The headline may be on top of the list of news releases posted for only a few minutes before another one is added to the system and then it gets pushed down as it is replaced by others. It may be accessible to media if they have signed up to receive news releases for selected keywords they are interested in. But they still may only receive an email with a list of subject lines or snippets and this may not produce a very high response.

The data you see on the reports from these services is also terribly misleading. You do not know really how many people saw your pitch, compared to how many machines or even search engine spiders actually are causing the hit. Page hits do not equal media coverage.

Some of the most meaningful measurements are:

* How many media actually responded with an article or an interview;

* How many review copies requested;

* How many and what quality blog posts you get with links and attribution;

* How many quality articles/reviews and interviews results from you then sending your book and media kit; and finally

* Did you sell ultimately product and produce a return on your investment that exceeded the cost of your outreach;

The challenge with this process is that you have to communicate meaningfully with media and first persuade them to give you coverage and second, the coverage you get has to trigger action on the part of the audience.

I prefer using email html and the phone to get maximum effect when I write a news release. At least you hit the maximum number of key media people directly with a pitch.

It is not unusual for me to see 25 to 60 media responses for interviews or review copies as a result of a news release I transmit.

Here are just some recent book project email outreach results showing actual media response stats to news releases I wrote and transmitted to custom targeted media lists:

Brian Bianco, Dressed for a Kill, mystery – two geographically tailored news releases on to the US media, one to Canadian media - 49 media requests

Stacey Hanke, Yes You Can, business communications, 34 media and interview requests (see the article in the Investor’s Business Daily from Monday Feb 22, 2010 http://www.investors.com/NewsAndAnalysis/Article.aspx?id=521721 and see Chief Learning Officer from Feb 2, 2010 http://www.clomedia.com/industry_news/2010/February/5124/index.php for a few examples of coverage)

L. Diane Wolfe, Heather, Circle of Friends Book 5, young adult, 29 review copy requests

Maggie Simone, From Beer to Maternity, family parenting humor, 65 media and interview requests, Among other things, our news release netted her a regular column at Huffington Post http://www.huffingtonpost.com/maggie-lamond-simone Lisa Pankau, Beyond Seduction, relationship self help, 42 interview and review copy requests

Louise Hart, Liking Myself, and The Mouse, the Monster and Me, children’s books, 65 media requests for review copies,

Dan Green, Finish Strong, inspirational self help, 58 interviews and review copies, outreach was coupled with Drew Brees and the Superbowl, helped raise money for NOLA nonprofits, a few dozen interviews and major media coverage

Andy Andrews, The Noticer, fictionalized storytelling, motivational self help, 173 media requests from two news releases staggered one week apart, major media included Fox TV, and others. (Go see what several years of monthly news release promotion and publicizing can do at the amazing press center at http://press.andyandrews.com)

HCI Books, Going Rouge: An American Nightmare, politics, not to be confused with Sarah Palin’s book), over 250 media requests, made NY Times best seller list.

Patricia Starr, Angel on My Handlebars, sports travel memoire, 36 review copy and interview requests

Derek Galon and Margaret Gajek, Exploring the Incredible Homes of the Eastern Caribbean, luxury travel architecture coffee table book, 75 media requests.

I have similar media response statistics for products, films and videos, and even consulting services and events.

The data clearly shows that media interest and responses are a real life reflection of public interest and predicted response to a communicated offering no matter what it is.

The bottom line, is this: If you offer up an idea that turns people on, they respond to it.

Of course pitching to media is a great way to leverage technology as a force multiplier. Each person you contact is a publisher and if you persuade them to share you and your message, their audience gets to see your creation.

It can be a great way to jumpstart and supercharge your marketing efforts.

If you want to learn more, here is a link to a one page info-graphic pdf which talks more about:

What Really Happens When You Send Out a News Release?
http://www.directcontactpr.com/files/files/IBPAFlyer021510.pdf

Questions anyone?

Paul J. Krupin

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Is it worth it to hire a publicist?

Evaluating whether to hire a publicist for marketing and promotion

Since I’m a publicist and do a lot of work with authors and publishing companies, I’ll give you my spin on this.

Is it worth it to hire a publicist?

My response: It depends.

I don’t really ascribe to the amount of money invested in the book as a decision factor myself. Lots of my clients have turned books that they write with blood, sweat and tears into financial success using POD. Very simply they write a good book and print on demand in small quantity. Money invested in the book does not have to be considerable. Of course if you have invested a lot of money, then it begins to acquire the characteristics of a publish or perish syndrome. The stakes go up with the investment.

I’ll be honest with you. I see lots of one-book authors try to turn a profit from publishing. I see only a few succeed. I see lots try very hard and fail. So to me, self-publishing is best viewed as a risk venture. There are so many variables. Publicity can jumpstart marketing but there is no guarantee that it will.

For the sake of argument, let’s just assume that the owner of some intellectual property can reasonably benefit from using publicity to achieve their goals. To me, publicity is one type of marketing or promotion and it has a cost. And to really understand what we’re talking about, it’s crucial to get on the same page. So here’s my definition of what one typically asks a publicist to do:

PR: the creation and presentation of proposed content to media (publishers or producers) to persuade them to publish or showcase a story or information that is perceived as objectively reported by their audiences, that creates interest, desire and promotes and triggers desired action (sales, votes or social action).

The question is whether the cost you invest can produce the actions you want to achieve whether it be sales, votes, or social action such as human support, financial or material donation, or attendance at a show or an event.

The goal is to have a meaningful communication with the right real people on the receiving end. The message is matters, the medium matters, and the effect matters. The real value to the recipient is what determines whether they in fact are affected to the point of action. You can’t use any communication technology to trigger or motivate action without figuring out the magic words first. Can you do this yourself or do you need to have a professional publicist help you?

The cost of a publicist covers the actions needed to produce the results you want. There are lots of options for someone who needs publicity to consider from doing it yourself all the way to simply hiring someone to do it all for you. The choices range in cost from as low as the cost of acquiring a custom database all the way to hiring a full service PR, firm, or a pay-for-performance firm, all the way to hiring an in-house publicist.

Now I operate a task based service that allows people to select and deploy the simplest and most intelligent actions. For most authors and publishers this is a one-time project that involves identifying the target audience, figuring out how to galvanize them, crafting one or more news releases, creating the right custom media list to present this message to the maximum number of right people, sending them any and all additional materials the media then needs to do their job, and then calling them to persuade media who have not decided to do what you are hoping for to try to persuade them to give you the publicity and media coverage you seek.

Other publicists and PR firms do similar actions and charge more and less to do these things. But there are many different types of fee arrangements by which can acquire publicity services. You should study the differences when you make your decision and do so recognizing specifically what you will get for the money you pay.

Here’s a link to an article I wrote titled “Evaluating the Range of Publicity Tactics and Publicity Options”

http://www.directcontactpr.com/free-articles/article.src?ID=41

There’s a second article that talks about how to get the most out of whichever type of publicity service you choose titled “Super Client! Getting the Most Out of Your Publicists and Copywriters”.

http://www.directcontactpr.com/free-articles/article.src?ID=42
You can choose to manage your promotions to achieve many different types of results.

There is no simple answer. There are costs (money, time, and material resources for the data needed and the technology needed) to achieve publicity success.

There is also expertise required (copywriting, targeting the right media, utilizing the best technologies, communicating with clients and media, negotiating, reporting, integrating with marketing and other people and publicists who are involved).

These are some of the issues you need to address and factor in to the decision one makes.

The original question asks “is it worth it to hire a publicist?”

The return on investment question can be answered by evaluating the profit one makes per action triggered by your publicity effort. Let’s look at some of the costs and what it means to an author/publisher.

If one makes $5 per book, then it takes 100 books to cover a $500 cost for a single news release publicity project.

You’d have to sell 2,000 books to cover a $10,000 fee for a full service PR firm or personal publicist for some dedicated time or program.

If on the other hand if you are not just an author, but also receive $3000 for a speaking engagement plus travel and per diem, then you can make $2500 or more if you even get one speaking engagement off one $500 news release outreach.

If you worked with the $10,000 PR firm, you’d nearly break even if you got three engagements and you’d make a couple of thousand with four.

Will the $10,000 firm produce more than the $500 outreach effort? This depends on what is really being done to get media coverage. It depends on the message and who gets to receive it.

There are at least five key measurement points you should use to determine your level of satisfaction with the effectiveness of your publicity efforts.

1. The first point is when you transmit a news release or conduct an outreach effort. Do you feel like the costs of performing the publicity outreach are reasonable? Do you feel like the service has been responsive to your needs?

2. The second point is immediately after the outreach is conducted and you can identify the number and quality of the media responses to your outreach.

3. The third point is when articles are actually published or when your interviews have been conducted.

4. The fourth point is when you determine whether enough of the right people respond to your message.

5. The fifth and final point is sometime later still, when you are finally able to somehow determine the overall benefits of your outreach effort and experience.

It is only now you can truly ask “Was it worth it?”

Here is an article I wrote titled “Tracking Your Publicity Success and PR Effectiveness” which discusses this aspect of publicity in more detail:

http://www.directcontactpr.com/free-articles/article.src?ID=14
What this means of course is that publicity is more valuable when someone has multiple streams of income that can be leveraged and the branding effect triggers interest and sales in many ways. This frees people from strictly focusing solely on their product and allows them to shine again and again by helping people they can help the most in ways that really turn people on. This is how you not only trigger real interest, but trigger trust and action. This is the professional branding effect and when it works, people like what you say so much that they will buy everything you have for sale. This is what you hope for when you hire a publicist.

So is it worth it to hire a publicist?

It depends on whether you can do what needs to be done by yourself or with the right type of help. It depends on the results you achieve when you do these things.

The one thing you really need to realize is that even if one hires a publicist, there’s still no guarantee that publicity will produce sales. All you can do is try.

And like any other marketing tactic you should really evaluate the effectiveness as a business using objective measures. Look at all the factors and make an informed decision.

If it works, do more of it, and if it doesn’t stop and do something else.

The only thing that is certain is that if you do not reach out to people somehow, nothing will happen.

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Publicity Planner for 2010

Publicity Planner for 2010

Publicity Planner for 2010

Each year I create an annual publicity plan to help people look ahead and map out their ideas for acquiring publicity throughout the year.

This unique publicity planner provides a month-at-a-glance roadmap to holidays throughout the year and identifies the lead time for each holiday.

The special design makes it easy to develop a detailed personalized framework of key dates and events so that you map out your strategy and ideas to promote your book or your writing in 2010.

You can get it along with lots of other free downloads here

Publicity Planner for 2010 - http://www.directcontactpr.com/free-downloads/

Or just click here to download the pdf file stratight away.

http://www.directcontactpr.com/files/files/Publicityplan2010.pdf

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Seven Key Types of Attention Grabbing Headlines, Email Subject Lines, and Tweets

Seven Key Types of Attention Grabbing Headlines, Email Subject Lines, and Tweets

I am constantly identifying micro-content that grabs attention. In a world where people have adult ADD (attention deficit disorder), getting their attention is an ever increasing challenge.

What is interesting is that if you study the mini-messages that work, you begin to see that there are special characteristics that fall into a small but important series of categories. Here they are:

1. Problem Identified
2. Problem Warning
3. Problem Solved
4. Someone in Trouble
5. Someone Saved or Rescued
6. Something Bad Happened
7. Something Good Happened

You can look at newspapers or magazines and news search engines and see these categories everywhere.

If you are trying to create galvanizing micro-content, these alternatives make it really easy to identify some ideas for you.

Simplifies things, doesn’t it?

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Smart, Intelligent, and Broke… and What to do about it

Tactics for creating a writing or services business that makes money and helps the people you can help the most

I’m a copywriter and a publicist and an author so I guess I do make a living writing. I’m happy to share with you what I’ve done and what I’ve learned.

I wrote my first news release in 1977. I went online with my first website in 1993. I’ve built up my copy writing and publicity services company at home and online over the past 15 years.

You can read the story about how I created my business in the book “Chicken Soup for the Entrepreneur’s Soul” published by Health Communications in November 2006. It’s titled `Ripples’. Fun story.
If you want to see it click here Ripples

The marketing I do is pretty nominal but it is consistent, and I take baby steps to keep it going nearly every day.

I’m of the belief that if people and companies have employees doing work that you can do and have more work that you can do than they have employees available to do that work, then getting paid is easy.

Can you do it?

Yes you can!

You just need to present them with a very desirable alternative turnkey to hiring you as an employee. Make it attractive and make it easy and it’s a done deal.

I’ve found that if they have employees doing something, then outsourcing to you is often a very attractive option. You can normally charge four to six times the hourly rate of pay that they pay full time employees to do exactly the same work, but without them having to carry the overhead that they have to carry for an employee. So if top technical or professional employees are making $50 an hour, then you can charge $200 an hour. Most companies will not bat an eye at these rates these days. You can run the numbers and see, at these rates, it’s not hard to bill over $100,000 a year and do it part-time from home. The Internet and email can be a wonderful place.

So no matter what the employees or you do, you can create a short menu of options and fees that break both the services you will provides (just like an employee performs, or the deliverables they create), and format this into a short list of the fee based time or product deliverables that you can perform or deliver on demand or by schedule.

So instead of a resume, create a one page brochure that says “menu of options”. Then itemize options so people can hire you in bite size chunks of payable time or for products or services by known typical units of performance (by the hour, by the day, by the week, by the page, by the document, or whatever).

This menu allows you and the client to select what you do and price it in advance, and build this into a one page contract or an email or even a phone call.

I’ve found that the best marketing tactics that work in this business are ones that allow you to leverage professional branding with your target audience. You should not waste time, effort and money unless it brings a professional branding message in front of someone who will potentially be amenable to doing business with you.

So I recommend you experiment, test and most importantly and track and analyze what you do, to identify how you are getting clients and where the biggest income streams come from. Then apply the basic rules of systematic continuous improvement to what you are doing. Simply put, if it works, do more of it, and if it doesn’t stop and do something else.

You can use my business as an example. To this day, I get most of my new business by:

* meeting people at conferences at which I exhibit, and giving short but personal consults on the fly, and once I hear what they are all about giving them recommendations that help them a little and indicate what they can get by involving me more.

* writing and publishing articles (problem solving tips articles) in magazines, to demonstrate skills, expertise, ability, knowledge and wisdom, and create desire once they realize they want more of what I can offer.

* posting articles and responding to posted questions in newsgroups and on discussion lists, to do the same.

* adding more free articles and free downloads to an extensive highly educational and focused website, to educate and motivate people to do more themselves, or hire me if they can’t do it themselves.

* adding more success stories and testimonials to my portfolio, to again demonstrate and affirm.

* sending really value added email introductions to prospects, to supply them with a plan of action that leads them to hire me.

* doing 30 minute consultations by phone, learning what clients need and delivering strategic advice and one page action plan proposals by email.

* answering prospect questions as though I was already working for them.

* carefully cultivating word of mouth off prior exceptional performance.

* speaking engagements, giving workshops and training sessions for free and for fee, but only to the right targeted company or audience.

* meeting people for lunch and listening to their project needs or dreams.

* sending them one page email proposals.

* building off referrals, and speaking engagements, and seeking to leverage host beneficiary relationships.

This last one is perhaps the most crucial. As you satisfy clients, of course, you can get repeat business. If you do work for a headquarters or a home office of a company with lots of offices all over the country, your host contact can lead you directly to many other prospects. You then get to pitch them all or better still, the headquarters contact shares you and everyone in that business network then contacts you. This situation can be phenomenally beneficial. Lucrative in fact. Same thing can happen with speaking engagements at associations. The local speech or workshop travels up to the headquarters.

Once every few years I create an innovative post card and do a mailing. My most recent mailer was a one pager back-to-back. If you want to see my most recent one, send me an email message request and I’ll send you the pdf file. I was using US Mail for mailings until two years ago. Now we participate in coop mailings and use email.

Nowadays I also use a show off business card. It has a picture of me fishing. It’s a memorable experience to look at and to hold. It brands me as a distinctive writer.

I use email, short letters and one page business proposals extensively to close deals by email and phone. In fact, I have a rule which basically says that you never have a conversation with a prospect without making a customized personal proposal. It works very well.

I actually don’t need or use formal contracts at all. I just take credit cards and bill them at the time of performance. I take very few checks and only in advance if the client insists upon paying that way. Client satisfaction with this arrangement is nearly 100 percent for many years now.

I spend NO money on advertising at all and do not care about search engine placement or ad words. Clients who call me have either heard about me or find me online through research or referral. They basically have decided to hire me before they call me so I actually do very little selling.

I’ve actually found that in my business, the people who search using search engines aren’t the clients I seek to work with. Most of them don’t have the products or businesses that I enjoy and can be successful with. The people who find my site online rarely are quality clients. So search engine ranking and placement mean very little to me. I can be found very quickly if people search for me nonetheless. In fact, search on my name and you’ll see thousands of links going back 15 years.

I’ve also found that the decision to hire is based on people having convinced themselves that you offer needed value that can be acquired no where else at the costs that you present. What you need to do is just learn how to make the product or service you give remarkable and personal, unique, and phenomenally effective. You also need to learn how to communicate this to them quickly.

Do that and your business will grow consistently with everything you do. The key to enjoying yourself along the way is to simply focus on helping the people you can help the most. You also need to know when to say no to a project that is problematic and where you know won’t be able to satisfy yourself or the client. The rule should be `no unhappy clients’.

I learned this business model by studying a variety of other consultants and copywriters. This model is actually very easy to operate and fairly low cost. I incorporated a few years ago as a full C Corp to take advantage of the tax structure since the business bills over six figures a year. I pay myself a salary. I also just use QuickBooks Pro to do the day to day bookkeeping myself but do hire a professional accountant to do the taxes each year. I use the merchant credit card services offered with Quicken and it does the bookkeeping entries as it processes the credit card authorizations.

The skills I acquired to conduct my business the way I do is mostly out of books. I am a voracious reader. This is in addition to reading or skimming all the client books that come to me (Fed Ex and UPS stop here nearly every day Monday through Friday). I read at the health club, I read during the day and at night, and in front of the TV. I basically am reading (or searching and surfing the Internet) if I am not writing or on the phone.

My house is totally wireless and there are two computers on plus two laptops available for use by me and the rest of the family at all times.

I can even take my cell phone and my wireless laptop in my boat and take client calls and work while fishing along the Columbia River because of the many hot spots and homes with unsecured wireless routers along the river. It’s amazing! The technology really is wonderful these days. That makes for some very pleasant days working (yes really working) while catching salmon, steelhead and walleye! If you’ve ever called me during the day you may hear me tell you that if I get a fish on I’ll have to get off really quick, but I’ll call you back! OK, enough bragging.

I just looked over my library and I highly recommend you basically commit to reading most every business, sales and marketing book published and get whatever you can out of each and every one of them. I still probably spend $100 to $200 a month on books in this area and have for years. My wife says it takes more to keep me well read than it does to keep me well fed. I have a 25 year collection and I still refer back to them constantly.

My favorite book authors and the books I can point you to for the best answers to this question the most are:

* Harry Beckwith (everything he writes is golden including: Selling the Invisible, What Clients Love, The Invisible Touch, and his new one, You, Inc.)

* Bob Bly (again, anything he writes is worth owning. The Copywriter’s Handbook, Secrets of a Freelance Writer, How to Promote Your Own Business, and Write More, Sell More, which is still one of the best books ever written on running a writing business).

* Ralph G. Riley (The One Page Business Proposal is perhaps one of the most important books you’ll ever find. It has made me tens if not hundreds of thousands of dollars).

* Dan Kennedy (The Ultimate and No B.S. series)

* Seth Godin (Purple Cow, Free Prize Inside, and Unleashing the Idea Virus)

* Mark Stephens (Your Marketing Sucks)

* Jay Abraham (Getting Everything You Can Out of All You Got)

* Dr. Jeffrey Lant (this dates me! No More Cold Calls, Cash Copy, The Unabashed Self-Promoter’s Guide, and Money Making Marketing. Good luck finding these but if you do, consider yourself lucky)

* Jeffrey Fox (How to Become a Rainmaker and How to Become a Marketing Superstar).

If you need attitude adjustment to get into the right frame of mind for running a business, then I highly recommend:

* Jack Canfield (The Success Principles)

* Napoleon Hill (Law of Success)

* Steven Scott (Mentored by a Millionaire)

* Brian Tracy (Maximum Achievement and many others)

* Chicken Soup for the Writer’s Soul (Jack Canfield, Mark Victor Hansen, and Bud Gardner)

The real trick to reading is that you have to create a written plan with the ideas that come to you.

Reading and not writing simply isn’t productive. Writing a plan of action turns the idea into something tangible. You must add in the tasks and place dates and performance measures so that you know that you have completed the task.

Knowledge is valuable but to turn a fantasy into reality you must take action and try, try, try till you actually succeed.

You need to create two independent processes:

The first is the process for creating quality work (writing) that you can get paid for.

The second is the sales process that you use to get customers and get money.

Once you create these success processes for yourself then you apply technology to get more of each done in less time, with less effort and expense.

In fact, if you do both of these enough, it all becomes second nature, much like riding a bicycle or a car.

At some point, it can even get boring. To avoid losing faith and being unhappy, you have to find your happiness in delivering whatever happiness and help you can to others.

And that is my belief in what life is all about. .It’s my definition of success:

You achieve happiness and success when you help the people you can help the most and get rich at the same time.

The bottom line is that I believe that the opportunities to be a well paid writer right now are simply phenomenal. You can specialize and focus on any one or more of hundreds of markets. The country is huge. There are 300 million people in the US. There are 30,000 towns. There are simply millions of companies all of whom can be helped again and again.

Don’t be shy. This isn’t that hard to do and you’ve got the skills. Focus and go for it.

BTW, here’s the link for the pdf file containing the story `Ripples’ from Chicken Soup for the Entrepreneur’s Soul, or if you want the latest flyer I used in my mailings, just send me an email request. I’ll send you the pdf files.

Hope this helps. Questions welcome!

Paul J. Krupin - Direct Contact PR
Reach the Right Media in the Right Market with the Right Message
800-457-8746 509-545-2707
Paul@DirectContactPR.com

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