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I love this. Here’s a story that illustrates one of my primary rules for getting publicity.

Take a look at The NY Times July 9, 2010 feature story about self published author Randy Kearse selling over 14,000 books by himself on the subways of New York City

This story illustrates The DPAA+H Rule. The story captures the five essential elements of a great human interest feature story:

It’s DRAMATIC and PERSONAL

It tells a story about a real person who seeks ACHIEVEMENT IN THE FACE OF ADVERSITY

Finally it adds in an element of HUMOR.

It’s all here and this story shows how it can be done.

This story illustrates another of my key concepts - The Miracle of the Microcosm.

Randy has developed an experience based communication script that captures his magic words that turn people on and get sufficient numbers of people to take action. They buy his books.

He has a specific goal and knows that he must present to enough people to hit his goal each day.

He has developed and documented a systematic repeatable process for achieving a known level of financial success each day.

The article talks about Randy in ways that make him very likeable and very approachable. Several of his books are also mentioned along the way and he is positioned as being a very helpful dedicated and innovative individual who seeks to achieve financial success while he does his best helping others.

This is a beautiful example of the best publicity one can get.

Congratulations to Randy Kearse.

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Start with the end in mind.

The real key to evaluating your media performance is your sales. Radio is an instantaneous communications medium. To evaluate your performance you might want to see if you can figure out whether you can trace book sales to the time and place of your interview.

Many a small radio station or show in the middle of nowhere have captive audiences who are very dedicated. They trust their hosts, and they do what the host advises.

I’ve done five minute interviews on small stations in the middle of the morning that produced thirty to as many as fifty book sales on a toll free number literally while I was talking. This has outperformed 30 minute interviews on big Arbitron rated stations and shows in major cities. This is because of the quality of the audience and the interview.

So when a guest does an interview and really shines, they can sell a lot of books very quickly. But whether this happens really depends on the quality of the performance.

Your success on radio (or any other medium and technology) really is determined by what you communicate to your listening audience. That is why you need to evaluate what you said and identify exactly what happened and when.

In my opinion, it is a mistake to say “My book”. It labels you as a person who is selling a product. It’s a turn off. Experience shows that saying this reduces or diminishes your success. So you want to prepare the host and make sure they have products and information in advance. It’s better to be a galvanizing guest and have people call up to learn more about you than to be seen as a salesperson hawking a product.

You want the host to be the one to mention and talk about your book. You want the host to lavish you and your writing with praise and point the audience to what you have available. You want them to be the ones who do the sales talk for you.

Your job is to be the best guest you can possibly be. You don’t talk about you and your life unless you really know that it is interesting and impresses people. You don’t talk about your book and your writing and your marketing unless you really know it interests and engages people.

What’s the very best galvanizing media publicity you can get that will produce the maximum ROI?

I believe that it’s a three to five minute piece that galvanizes people with you doing what you absolutely do the best.

So if you are a story teller, tell stories. If you are a horror writer, scare and horrify people. If you write sci-fi, then talk about the future. Give people and experience. Engage them and let them experience something that is truly emotionally engaging.

Don’t be boring. Be stimulating. Choose what you say carefully. Plan it out, test it, select and rehearse, like an actor or an actress on stage.

What you do is you talk about the ideas and concepts in your book and how it affects others. People are really only interested in things that have value to their own lives or others that they care about. That is what you must offer. I have a little poetic like formula which I wrote which describes what you need to do which goes like this:

Tell me a story
give me a local news angle (my audience!)
touch my heart (make me laugh or cry)
teach me something new
astound or amaze me,
make my stomach churn with horror or fear,
hit me in my pocketbook
or turn me on.

And do this as many times as you can in two to three minutes.

That is what you have to do when you are interview on radio.

The goal is to have a meaningful communication with the right real people on the receiving end. The message is matters, the medium matters, and the effect matters. The real value to the recipient is what determines whether they in fact are affected to the point of action.

So, did you turn people on to the point where they were motivated to take the action you wanted?

Do you know how to turn people on? Were you galvanizing? Were you funny? We your education or entertaining? Did you entrance people with your story telling? Did you plan and communicate your very best talking points? Were you boring or were you memorable?

You have to decide in advance what your goal is and then carry it off without a hitch. Then you have to evaluate whether you achieved your goal.

This is the key thing you are out to learn and to achieve. If you goal is to sell books, then ask yourself honestly, did you sell books? If not, then maybe you need to revise your script and your strategy until it does do what you want it to do.

Technically, you need to be on a single land line when you do your interview simply to achieve the best sound quality. Cell phones, Skype, even portable phone are all at risk for interference and reduced sound performance. You also must turn off all intrusions, such as other phones, door bells, cell phones, and call waiting. You need to be where you can conduct your interview quietly without anything distracting your attention or introducing unwanted sounds. Close all windows, close the doors, tell the kids and any other people that you need quiet and no interruptions while you are on the air or taping. Make sure no one in the house picks up another phone on the line you are using to make a call while you are using the phone.

BTW, I’ll go out on a limb here and offer up a point of some controversy. I’m not a big fan of blog radio simply because to date, my clients don’t sell a lot of books using the technology, or at least it is rare. It can be done. Some blog radio shows have developed some pretty nice dedicated audiences. Blog radio interviews also tend to be saved online in audio file formats that can be readily played on people’s computers (MP3, MP4, etc). So the potential is there for people to discover and play your interview again and again.

But does it compare to regular radio? There are over 6500 radio stations and shows out there in the US and Canada. When me and my clients do campaigns, it’s not unusual for a single news release and phone campaign to net us dozens of interviews. Some radio stations and shows have tremendous geographic reach. There are 10,000 to 50,000 watt stations in the Midwest that can be heard from Mexico all the way into Canada. There are radio network shows and syndicated radio shows that can result in a single interview being played in dozens to hundreds of affiliate stations. This is what you can do when you hire a publicist who has the ability to create custom media lists for you and help you pitch to hundreds and thousands of media.

The proof of whether it works for you or not is what you need to zero in on and document. The technology is not as important as whether you created and communicated a message that got the people you want to reach and influence to take the action you want them to take.

So, the bottom line is that you evaluate your talk show experience by whether you sold product. Were you successful?

If it works (and you sell product) then you are achieving success. If your interview sold books, then do more interviews just like it. If not, then study your message. Don’t conclude that the technology is at fault.

Your success with radio is just one of the many ways you can learn to be successful promoting your writing.

Learn what you can say to turn people on in your own backyard anywhere. This is how you’ll get the most effective publicity you’ve ever experienced. Once you create and prove this little script and once you really get it down and prove to yourself that it’s repeatable, you can use it again and again everywhere you go.

We’ve got a country of 330 million media indoctrinated people. They react to media messages in predictable ways. You can learn what it takes to get people to get interested in you. You can even learn what to say to get people to buy something.

And once you learn how to galvanize them in your back yard, you can use technology to repeat the message and reproduce the response again and again. Whether it’s radio or print or online it won’t matter. That’s the miracle of the microcosm in America.

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I personally don’t believe that book reviews sell as many books as do feature stories. Yes, they have a role to play, but it’s actually a very limited role. The real gains are to be made with galvanizing feature stories.

The key to understanding this is that book reviews tend to simply show and tell the book and what’s inside the book while good feature stories are designed to galvanize and get people emotionally involved. If what people see gives them an experience, then they are far more inclined to take the action desired, which is to step closer to the book and the author. Articles about the author also tend to produce a professional branding effect. this means that if people read and like what they see, then they will be inclined to buy everything the author has for sale.

This means that if you put down the book, stop selling the product for a second and focus on doing what you do best – entertaining your audience and giving them your best, then this is when you stand your best chance of saying and doing something that will really turn people on.

Give people an experience. Make them laugh, cringe, make them hungry, solve a painful problem, make them feel good, feel bad, feel sexy, or feel awed and inspired.

Do that and they’ll remember you.

That’s what really causes people to pay attention and buy what you are selling.

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Don’t just say, I wrote a book. Please buy my new book.

Do your best and make a really good impression.

Let your book go. Go beyond the book. Give people news. Educate. Entertain. Explain. Exhort them to take action.

Do your best at whatever you do.

if you are a comedian, make people laugh.

If you are a teacher, teach them something new, and make them realize the importance of that knowledge in a way that changes their lives, for the better, forever.

If you are an auto mechanic, help them with a problem and solve it easier and fatser than they ever imagined.

If you are a children’s book author, make the children smile.

If you are a health and fitness expert, help people lose a few pounds and enjoy it.

If you are a financial expert, take the mystery out of an important money making or cost producing event or happening and make it easy for them to find out more if they want to.

If you are a fiction author, tell a really good story. Make people interested in your genre by sharing something fascinating and intersting about the story you wrote or the history and facts upon which your story is based, or the characters and what they represent to you.

Help the people you can help the most. Do what you are best at. Be exceptional.

And do it in 30 seconds.

If you do that, they will remember you, and they will share you, your ideas, and your products or your services with others.

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Marketing and Promotion Using News Releases

When you write a news release your goal is to get publicity – media coverage about you and your book – either an article or an interview. To do that you have to write a news release that is persuasive and interesting and then make sure it gets to media decision makers.

The technology you use to reach media decision makers has an incredible influence on the effectiveness of your outreach.

Online news release services will post a news release (a page of text and some even do multimedia pages) and then post a snippet (short description) or maybe even just a headline or a subject line with a link to the news release page and your content. Media have to search to find it and read it. The headline may be on top of the list of news releases posted for only a few minutes before another one is added to the system and then it gets pushed down as it is replaced by others. It may be accessible to media if they have signed up to receive news releases for selected keywords they are interested in. But they still may only receive an email with a list of subject lines or snippets and this may not produce a very high response.

The data you see on the reports from these services is also terribly misleading. You do not know really how many people saw your pitch, compared to how many machines or even search engine spiders actually are causing the hit. Page hits do not equal media coverage.

Some of the most meaningful measurements are:

* How many media actually responded with an article or an interview;

* How many review copies requested;

* How many and what quality blog posts you get with links and attribution;

* How many quality articles/reviews and interviews results from you then sending your book and media kit; and finally

* Did you sell ultimately product and produce a return on your investment that exceeded the cost of your outreach;

The challenge with this process is that you have to communicate meaningfully with media and first persuade them to give you coverage and second, the coverage you get has to trigger action on the part of the audience.

I prefer using email html and the phone to get maximum effect when I write a news release. At least you hit the maximum number of key media people directly with a pitch.

It is not unusual for me to see 25 to 60 media responses for interviews or review copies as a result of a news release I transmit.

Here are just some recent book project email outreach results showing actual media response stats to news releases I wrote and transmitted to custom targeted media lists:

Brian Bianco, Dressed for a Kill, mystery – two geographically tailored news releases on to the US media, one to Canadian media - 49 media requests

Stacey Hanke, Yes You Can, business communications, 34 media and interview requests (see the article in the Investor’s Business Daily from Monday Feb 22, 2010 http://www.investors.com/NewsAndAnalysis/Article.aspx?id=521721 and see Chief Learning Officer from Feb 2, 2010 http://www.clomedia.com/industry_news/2010/February/5124/index.php for a few examples of coverage)

L. Diane Wolfe, Heather, Circle of Friends Book 5, young adult, 29 review copy requests

Maggie Simone, From Beer to Maternity, family parenting humor, 65 media and interview requests, Among other things, our news release netted her a regular column at Huffington Post http://www.huffingtonpost.com/maggie-lamond-simone Lisa Pankau, Beyond Seduction, relationship self help, 42 interview and review copy requests

Louise Hart, Liking Myself, and The Mouse, the Monster and Me, children’s books, 65 media requests for review copies,

Dan Green, Finish Strong, inspirational self help, 58 interviews and review copies, outreach was coupled with Drew Brees and the Superbowl, helped raise money for NOLA nonprofits, a few dozen interviews and major media coverage

Andy Andrews, The Noticer, fictionalized storytelling, motivational self help, 173 media requests from two news releases staggered one week apart, major media included Fox TV, and others. (Go see what several years of monthly news release promotion and publicizing can do at the amazing press center at http://press.andyandrews.com)

HCI Books, Going Rouge: An American Nightmare, politics, not to be confused with Sarah Palin’s book), over 250 media requests, made NY Times best seller list.

Patricia Starr, Angel on My Handlebars, sports travel memoire, 36 review copy and interview requests

Derek Galon and Margaret Gajek, Exploring the Incredible Homes of the Eastern Caribbean, luxury travel architecture coffee table book, 75 media requests.

I have similar media response statistics for products, films and videos, and even consulting services and events.

The data clearly shows that media interest and responses are a real life reflection of public interest and predicted response to a communicated offering no matter what it is.

The bottom line, is this: If you offer up an idea that turns people on, they respond to it.

Of course pitching to media is a great way to leverage technology as a force multiplier. Each person you contact is a publisher and if you persuade them to share you and your message, their audience gets to see your creation.

It can be a great way to jumpstart and supercharge your marketing efforts.

If you want to learn more, here is a link to a one page info-graphic pdf which talks more about:

What Really Happens When You Send Out a News Release?
http://www.directcontactpr.com/files/files/IBPAFlyer021510.pdf

Questions anyone?

Paul J. Krupin

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Great discussion over at Yahoo Small PR Agency Pros

I’ll throw in a little twist here to focus on what a person who works for a living has to do to communicate and accomplish these various and distinctive roles and objectives.

Advertising: paying for the creation and placement of communications so that target audiences of the selected media take the action wanted (which for products and services is usually sales, but for politicians could be votes, or for organizations, could be social action).

Marketing: the creation and management of programs and people and the execution of strategies, tactics and actions to achieve sales and profits of products or services (or votes or social action).

PR: the creation and presentation of proposed content to media (publishers or producers) to persuade them to publish or showcase a story or information that is perceived as objectively reported by their audiences, that creates interest, desire and promotes and triggers desired action (sales, votes or social action).

And btw, if the latter is what you spend a lot of your time doing, my new book Trash Proof News Releases is up on Smashwords – it’s a free download. It’s expressly designed to be an immense help to anyone who even thinks about writing a news release. I basically spend whole chapters of the book trying to explain clarify and communicate the difference between PR, and marketing and advertising, since what I see day in day out is otherwise successful marketing people fail to realize the difference between these distinctive functions, and the different types of MarCom copy required for each.

Book page to download Trash Proof News Releases Smashwords edition:

http://www.smashwords.com/books/view/5921

The book can be viewed online or downloaded in ten different formats.

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Self-published authors often complain about how hard it is to get book reviews. Many of my clients are self published authors.

I don’t think that media distinguish books by whether they are from self-publishers or quality publshers that much any more. Some do, but it’s because they make an assumpition of quality. That is what they really seek to do anyway so as not to waste their time. They separate books that are quality books from books that are not.

Self published books get reviews day in day out. I will heartily affirm the advice from Jacqueline Simmons of Beagle Bay and Jim Cox of Midwest Book Review that a quality book is the first essential requirement.

But there is a second essential requirement you need to get down pat especially if you want to achieve financial success with your book.

That is this: You have to talk to your target audience and persuade them to take action to get your quality product. That means that the messages you create have to communicate meaningfully and incite and even galvanize these people to action.

There are many ways that authors can do that. The best way is to simply decide that you want to truly impress and interest the right people. So start with this question:

Who is going to be most interested in what I can talk about? This can’t be “everyone”. It has to be people in a pool or group that has similar interests. Then you have to think up how you are going to reach them and communicate with them. You have to identify the communications technology and pathway you will use.

Finally you ask yourself to identify what are you going to say in three minutes that will get them to come right up and hand you money.

You may think this is a crazy way to sell books or to get book reviews, but I do this for authors for a living. Authors are actually the best person to identify “the magic words” because when they start talking sincerely and openly and get spontaneous and excited about their writing, that’s when they say the things that interest people the most.

AND THE BEST PART ABOUT THIS IS THAT YOU CAN DO THIS ANYWHERE.

But you may need help with this. You may need to work with someone who watches your audience when you talk and notices what happens when you say certain things. What you are looking for is the sentences and speech that gets people to drill you with rapt attention.

You need to identify and capture what you say that really turns people on.

This is the exact language and information that you need to use in your news releases that get you book reviews. This is what you need to use so that you also get feature stories and interviews. You need to learn what you can say that really turns people on. It may or may not be inside the book you wrote. Don’t think that it has to be out of the book. It can be about you, your topic, your dog or your Aunt Tilly. It just has to be so good that people get so interested in you that they are persuaded to take a look at your creation.

From my experience with authors and experts of all types, what it really comes down to is a three to five minute piece that galvanizes people with you doing what you absolutely do the best. There is a method that I use to help people develop what they need. Here it is:

Imagine being in front of 20 to 30 of the very best people you think would be most interested you and what you do. Describe these people so that you have a picture of who they are and what they look like.

Now identify the absolute most interesting topic, challenge, or problem situation you can think of, that will interest the maximum number of people just like them.

NOW give them your five to ten best tips, problem solving actions, ideas, stories, jokes, or lessons learned. WHATEVER! Just focus your energy on your target audience and give them your very best. Can you give these people your ten commandments? Can you knock their socks off so that half of them come flying out of their chairs with their pocketbooks or wallets open? (BTW that’s a 50 percent response). That’s your goal. Do you realize that even if you only get one in ten to buy, that’s a ten percent response, and that’s still remarkable. Most business operate their marketing profitably at a much lower response rate. Less than 1 percent.

I want you to pretend you have three to five minutes to give a these people eight to maybe ten absolutely phenomenal show stoppers. That means for ten items, you have less than 20 seconds or less for each one, plus a one minute intro and a one minute ending.

This is what we put into your news release. This si what you offer to reviewers to get them interested in your book. Don’t think that all you need to do is describe your book. That’s not going to cut it. You need to prove that people will be interested. You need to communicate and demonstrate the value to the audience.

The goal is to create a vision for the media that clearly illustrates and allows them to see in their minds — How you can help or entertain or educate the people you can help or educate or entertain the most.

Focus less on ideas than on actions that people can take to deliver immediate or tangible real time or near term benefits, impacts, or predictable consequences. These show stoppers should be “Do This Today” types of actions.

This forms the core content to the news release/show proposal pitch.

These will also be publishable as an article with some caveats we can add to the beginning and ending of the core content to turn it into a proper news release offering. It will also become the core script for a Q & A style interview, so they serve many purposes. These ideas will also persuade media editors to ask for and review your book.

You can do whatever you can do. You just have to be your wittiest and most galvanizing self. You can be humorous and/or serious, just be good and make them memorable. Keep them G Rated.

This method works. I use it all the time to get my clients to stop selling and really create, develop and offer the media the news, education and entertainment they need to decide to give people media coverage. I used this technique with authors of all types.

Want proof? Create a Google News Alert on the words ‘book review’ so you can receive clips and see who’s getting covered to your heart’s content like this:

http://news.google.com/news/search?pz=1&ned=us&hl=en&q=book+review+

Study the results each day and see how the media is writing about book authors these days. Evaluate existing coverage and use my 3 I technique.

So here’s the bottom line. I hope you take may advice. Self published authors do get reviews.

First WRITE A GOOD BOOK.

Second LEARN HOW TO TURN PEOPLE ON WHEN YOU SPEAK ABOUT YOUR BOOK.

Help the people you can help the most and offer the very best most educational and entertaining three to five minutes of talk you possibly can.

BY the way, if you do follow this advice, send me your best tips or talking points in an email message. I’ll be happy to comment and give you recommendations on what you’ve created and show you how to go the distance to create a news release that will produce the maximum results.

This is how you’ll get the most media response, the best book reviews and the most effective publicity you’ve ever experienced. You’ll also sell more books.

I guarantee that once you create and prove this little script of yours and once you really get it down and prove to yourself that it’s repeatable, you can use it again and again everywhere you go. That’s the miracle of the microcosm in America. We’ve got a country of 330 million media indoctrinated people, and once you learn how to galvanize them in your back yard, you can use technology to repeat the message and reproduce the response again and again.

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If you want to get more publicity, then you need to look ahead and identify the opportunities that will be coming your way.

So get out your calendar and think about what sort of article you’d like to see come out in the months ahead.

Identify the holiday or date or season that allows you to create a tie-in.

Then craft a news release or an article that’s appropriate for that date or event.

Pay attention to the crucial lead times and transmit the pitch idea to the right media to ensure that your proposal gets the timely consideration and attention it deserves.

To help you identify what’s coming up, here’s a quick look ahead at the next few months of opportunities.

Today is August 19, 2008

Ramadan begins Friday

Labor Day is three weeks away
Columbus Day is three weeks away
Grandparents Day is three weeks away

Rosh Hashanah is one month away
Yom Kippur is one month away
Fall is one month away

Halloween is two months away
Election Day is two and a half months away

Thanksgiving is three months away

Christmas is four months away
New Years Day is four plus months away

Valentine’s Day is five months away

Critical lead times: Daily Newspapers, Radio and TV – seven to ten days. Weekly newspapers – four to six weeks. Magazines – four to six months.

Best days to transmit your news releases are Tuesday, Wednesday and Thursday. Plan and write copy Friday through Monday. Plan ahead and start writing early.

You can get your free 2009 Annual Publicity Plan download here.

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One of my clients just shared his experience of being bumped by a big media for a TV interview.

This does happen people some of the time. The question is ‘what do you do when it happens to you?’

You can strategize and come up with actions and ideas to best position yourself when it happens if you stand in their shoes and seek to understand what happened to them when they made the decision.

Media are businesses that are best viewed as publishers (in the case of print) or producers (in the case of radio, TV or some other electronic medium) who make their living from two income sources:

1. Paying subscribers
2. Paying advertisers (the number of whom is dependent upon the number of paying subscribers).

Media decisions are almost always made in favor of one proposal for media coverage over another because of the perceived value of the news, entertainment, or education offered and the direct impact it has on these two income sources.

Media evaluate these story by story, day by day, for each income producing media coverage opportunity that they have to offer. There are three key questions they ask:

1. How many people in my audience will be interested in this?
2. What is the value of the information to my audience? and
3. How much time and efforts (or people and money), will I need to invest to create this story?

The pass-fail answers have to be:

1. A lot of people 2. A lot of value and 3. Very little cost

So when something out competes you, you can at least you can empathize (or sympathize) with the media as a fellow publisher!

So the key thing to do is try to be understanding and professional when you follow up and speak to them.

Now this next step is the crucial one.

Never let conversation die. Don’t think that ‘not now’ means ‘not ever’.

The key action is to make another proposal for media coverage. Ask them:

- Can we re-schedule?

- What is the date and time for the interview?

If the planned coverage is based on a current event or issue and the timing or opportunity passes by, then look ahead and create another proposal.

Say

- If we can’t do this show, then how about we do this one instead?

- Can I send you more information and another proposal?

- Would you like to see some Q and A’s on this topic?

Never let the conversation stop. Once you have opened the door to a relationship as a professional guest, entertainer or contributor always offer to send them some additional ideas or information.

In fact, it is a good policy to never let a media person (or in fact any book sale prospect), get away without you making another proposal to send them something more, so you can keep them mentally engaged with you, and ensure they are taking steps towards doing something to help you promote or sell your products or services.

Just remember that these are very important people who hold the key to placing your message and magic words in front of thousands, even millions of people. Think about what they do for a living and give them ideas and answers to help them do their job.

Of course, “the magic words” have to be there. Your media pitch, whether it is in a phone call, a personal email or in a news release, has to offer the media content and value. Your proposal has to turn them and their audience.

That is how you can turn a cancellation, or even a no, into a new interview or feature story opportunity.

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Targeting the right media takes special skill.

They say that there’s no such thing as bad publicity. It’s exposure in front of people in any case. Right?

But it can also be true that even good publicity in the right media may not be worth very much in the way of immediate direct sales.

When was the last time you read a newspaper article and ran and grabbed your credit card and the phone?

When was the last time you watched a TV interview or a commercial and felt compelled to buy the product or service featured?

Then again when was the last time you read a post to a blog or a forum or an ezine describing a solution or a tip and found it so good that you went to the web site and contacted the owner, or bought a service or product site unseen?

The point here is that the context of the message and the medium are both important.

The right message has to be in the right media and your audience also has to be in the right state of mind to be receptive and even open to taking action.

You target your media by asking what do my customers read, watch or listen to, especially when they are in the mood to hear and act on information related to what you are offering.

This leads you to the right media.

The right media could be prime media: newspapers, magazines, radio, TV, news services or syndicates.

Prime media are still one of the most powerful and trusted media for the masses. Each media is a business that makes its income from paying subscribers and from advertisers who also invest money in advertising because of the number of subscribers.

The right media can also be online: blogs, Internet online media web sites, articles sites, forums, ezines, mailing lists, discussion groups, and social media and networking sites.

The right media is media where enough of the people who see the message take the action you want them to take.

There is no way to know for sure which ones will produce fruit until you place your message out there and see what happens.

You find them where you find them.

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