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Review of Brand Rituals by Zain Raj

Book Review: Brand Rituals by Zain Raj

Brand Rituals by Zain Raj offers a unique and deep look at the psychology and process of branding.

His unique “New Value Equation” and the role of differentiated value drivers in particular, is of immense value and importance to businesses everywhere, especially in tough economic times. His ideas on going from experience to routine to ritual are superb. He just makes it so simple and clear that the goal of branding is to ensure that the customer wants more again, and again, and again.

Posted in book reviews, branding

Quick advice for experts and professionals on how to maximize publicity and media coverage

Quick advice for experts and professionals on how to maximize publicity and media coverage

You are a natural problem solver filled with good advice.

This is the core approach you need to take when branding and promoting. You simply need to decide to help the people you can help the most, with each and every bit of outreach that you do.

Select the biggest upcoming problem that’s on the horizon and then solve it, offering an article and interviews.

This is what will carry you forward and propel media coverage. It will also carry your books, products and services along with it.

Make sure that the content you offer is like candy. It tastes so good that people want the whole bag.

Bet you can’t eat one!

Erykah Badu walking naked in the streets of Dallas video – publicity stunt, art, or just sad, shocking music video promo

Erykah Badu walking naked in the streets of Dallas video - publicity stunt, art, or just sad, shocking music video promo

Singer Erykah Badu has released an uncut video of her walking through the Dallas square where President John F. Kennedy shot disrobing one piece of clothing at a time right down to her bare naked skin all while she croons her latest song. The uncut video was shot in plain view and parents with children were visibly shocked and surprised while it happened. It was up on You Tube freely visible for the world to see for a while but now has been taken down do to apparent copyright violation issues.

Is this art? Is this permissible expression protected by the First Amendment?

Is it just a publicity stunt?

While it may be all the above, one really has to simply wonder if this is the image she really wants people to have of her.

Will she promote her image as a celebrity?

Will it sell more of her music and get her name out all across the country so she makes oodles of money?

Or is it simply rude, crude, tasteless and demeaning? Does her statement have absolutely no redeeming social, artistic or cultural value at all?

Here’s my spin on this:

Was this really done with real forethought and planning of the real consequences? Is it really a positive statement and does it really show confidence, freedom, and identify and spirit and all these positive traits?

She walks through a controversial location, sings and strips, and pretends she gets shot.

The video quality is OK, but is it art?

Or is it just an easy thing to do to do on a sunny day with a video cam and the Internet is so readily available as a vehicle for dissemination of information.

And it’s pretty clear that videos of pretty naked women undressing will go viral.

But did they really plan this out? They apparently didn’t notify anyone at the City of Dallas or get a permit for the filming. So it’s questionable this was done with much real planning and professional video or film making.

She may think she’s sharing her art, but she’s not making a very good impression on the neighbors. The impression she makes produces a negative visceral reaction that won’t promote her personal or professional brand. She didn’t go for a positive impression. She seems to be simply offending most people everywhere instead.

She’s not being polite or even mildly sensitive or sensible about her decision to do her thing at this location, or what sort of consequences she may have tomorrow and the next day. Does she really think this 15 seconds of transient national attention like this will propel her to fame and fortune? It’s sad. She’s demeaned and insulted so many people.

She doesn’t elevate herself and others as a person to look up to emulate. The impression given instead is that she has resigned herself and lowered herself in everyone’s eyes to a position of personal disgrace and uncaring insensitivity.

To me as a publicist, it’s simply bad publicity decision-making, bad promotion without thinking about the future. Artistically she shot herself, her image, and her profits in the foot. She’s made lots of people angry all over the world.

It is sad that this is what some otherwise talented and creative people resort to when trying to make a name for themselves and get our attention.

Actions to help people will get you more publicity

Best professional branding publicity comes from problem solving tips articles and advice

This is one of the most common suggestions I have for people who seek publicity.

Help the people you can help the most.

When you write a news release the best professional branding will come when you ask media to publish something that helps people and show them you can really do it well.

You can’t do this by simply talking about a subject. Too much talk and discussion and passive explanation and you will lose attention. Text dense prose lacks direct tangible, immediate effect. There’s no way to achieve or experience real results right now. So if this is what you place in a news release, you are likely to fail.

You need to shrink wrap the dialog and explanation. You also can’t preach.

What you do instead is simply define a problem and then tell people with that problem exactly what to do to make progress solving that problem.

Action pack your article and dialog from now on with the specific ways to take action that produces a predictable result, contribution, effect or impact.

Let’s just say you were a romance expert and you wrote a book about romance and intimacy. Now to get publicity you want to propose an article or interview talking points that improve intmacy between people. Well there are five types of intimacy you identify. Intellectual, social, emotional, spiritual, physical.

If you offer up two ways each that’s ten. Three ways each that’s fifteen actions.

Take all your ideas and turned them into carefully organized specific set of actions. You need to offer actions designed to produce specific feelings and sensations and experiences that create intimacy.

This does not necessarily need to come out of your book if it wasn’t done this way. When you seek publicity you are free to go outside your book and simply focus on being expert at the subject matter of your book. So go a head and be free. Grow new ideas out of what you wrote in your book.

In fact, now that your book is published your new goal is to turn people on wherever you go and offering entertaining, educational, and galvanizing suggestions in the form of actions can make a truly great and memorable impression.

So no matter what you’ve written, try to learn to speak this way (action focused) from now on when you talk to and present to media and your public.

People don’t want to hear platitudes of just how they should think. They want to be told what to do that produces the results you are telling them to achieve. Your book explains. In your PR and interviews you have to offer things that are more immediate. This is work book time. Your PR are the recipes for action.

People will not remember the why or the how come. They will remember only specific things you tell them to do, that THEY LEARN REALLY WORK. If they experience even a glimmer of success then they will remember and attribute it to you. This is what you need to achieve for AND with them. Give them the actual steps to real success. Then they will trust you and buy everything you have available in every way you make it available.

The fact that what you now offer up goes beyond your book does not matter as long as you can own the words here and make these your own. We can leave the words in the book behind. You can talk beyond the book and help the people you can help the most by giving them what they need and what the most, which is to be told what to do. Right now.Now we have to learn how we (YOU) can talk and present (in person, in interviews and in media articles) so that we (YOU) really turn people on and HELP THEM.

That’s what PR does.

What Really Happens When You Send Out a News Release?

What Really Happens When You Send Out a News Release? Marketing and Promotion Using News Releases

Marketing and Promotion Using News Releases

When you write a news release your goal is to get publicity – media coverage about you and your book – either an article or an interview. To do that you have to write a news release that is persuasive and interesting and then make sure it gets to media decision makers.

The technology you use to reach media decision makers has an incredible influence on the effectiveness of your outreach.

Online news release services will post a news release (a page of text and some even do multimedia pages) and then post a snippet (short description) or maybe even just a headline or a subject line with a link to the news release page and your content. Media have to search to find it and read it. The headline may be on top of the list of news releases posted for only a few minutes before another one is added to the system and then it gets pushed down as it is replaced by others. It may be accessible to media if they have signed up to receive news releases for selected keywords they are interested in. But they still may only receive an email with a list of subject lines or snippets and this may not produce a very high response.

The data you see on the reports from these services is also terribly misleading. You do not know really how many people saw your pitch, compared to how many machines or even search engine spiders actually are causing the hit. Page hits do not equal media coverage.

Some of the most meaningful measurements are:

* How many media actually responded with an article or an interview;

* How many review copies requested;

* How many and what quality blog posts you get with links and attribution;

* How many quality articles/reviews and interviews results from you then sending your book and media kit; and finally

* Did you sell ultimately product and produce a return on your investment that exceeded the cost of your outreach;

The challenge with this process is that you have to communicate meaningfully with media and first persuade them to give you coverage and second, the coverage you get has to trigger action on the part of the audience.

I prefer using email html and the phone to get maximum effect when I write a news release. At least you hit the maximum number of key media people directly with a pitch.

It is not unusual for me to see 25 to 60 media responses for interviews or review copies as a result of a news release I transmit.

Here are just some recent book project email outreach results showing actual media response stats to news releases I wrote and transmitted to custom targeted media lists:

Brian Bianco, Dressed for a Kill, mystery – two geographically tailored news releases on to the US media, one to Canadian media – 49 media requests

Stacey Hanke, Yes You Can, business communications, 34 media and interview requests (see the article in the Investor’s Business Daily from Monday Feb 22, 2010 http://www.investors.com/NewsAndAnalysis/Article.aspx?id=521721 and see Chief Learning Officer from Feb 2, 2010 http://www.clomedia.com/industry_news/2010/February/5124/index.php for a few examples of coverage)

L. Diane Wolfe, Heather, Circle of Friends Book 5, young adult, 29 review copy requests

Maggie Simone, From Beer to Maternity, family parenting humor, 65 media and interview requests, Among other things, our news release netted her a regular column at Huffington Post http://www.huffingtonpost.com/maggie-lamond-simone Lisa Pankau, Beyond Seduction, relationship self help, 42 interview and review copy requests

Louise Hart, Liking Myself, and The Mouse, the Monster and Me, children’s books, 65 media requests for review copies,

Dan Green, Finish Strong, inspirational self help, 58 interviews and review copies, outreach was coupled with Drew Brees and the Superbowl, helped raise money for NOLA nonprofits, a few dozen interviews and major media coverage

Andy Andrews, The Noticer, fictionalized storytelling, motivational self help, 173 media requests from two news releases staggered one week apart, major media included Fox TV, and others. (Go see what several years of monthly news release promotion and publicizing can do at the amazing press center at http://press.andyandrews.com)

HCI Books, Going Rouge: An American Nightmare, politics, not to be confused with Sarah Palin’s book), over 250 media requests, made NY Times best seller list.

Patricia Starr, Angel on My Handlebars, sports travel memoire, 36 review copy and interview requests

Derek Galon and Margaret Gajek, Exploring the Incredible Homes of the Eastern Caribbean, luxury travel architecture coffee table book, 75 media requests.

I have similar media response statistics for products, films and videos, and even consulting services and events.

The data clearly shows that media interest and responses are a real life reflection of public interest and predicted response to a communicated offering no matter what it is.

The bottom line, is this: If you offer up an idea that turns people on, they respond to it.

Of course pitching to media is a great way to leverage technology as a force multiplier. Each person you contact is a publisher and if you persuade them to share you and your message, their audience gets to see your creation.

It can be a great way to jumpstart and supercharge your marketing efforts.

If you want to learn more, here is a link to a one page info-graphic pdf which talks more about:

What Really Happens When You Send Out a News Release?
http://www.directcontactpr.com/files/files/IBPAFlyer021510.pdf

Questions anyone?

Paul J. Krupin

Free Book Publicity Podcast – Are News Releases Effective for Marketing Your Book?

Are News Releases Effective for Marketing Your Book? You betcha!

On November 19th, 2009 I had a wonderful time being interviewed for Authors Access with Victor R. Volkman and Irene Watson about whether Press Releases are still revelant to marketing and promoting books.

We covered a wide-range of talking points, including:

* So What Exactly Is A News Release?

* Why Is This So Hard To Do? What Makes This So Special?

* So What Exactly Do Media People Look For When They Receive A News Release?

* So What Do You Need To Do To Write A News Release That Really Works & Truly Gets Media Attention?

* How do you know when you’re ready?

* What Specifically Should Authors Do To Create This Galvanizing Candy ­This Magic Script.

* What is the Magic Formula (DPAA+H)? (“Dramatic Personal Achievement in the face of Adversity, plus a little Humor”)

* Which Are Better For Authors To Aim At – Book Reviews Or Feature Stories & Why?

* How do you know when you achieve success with a news release?

* So once you have a trash proof news release, what do you do with it

Download the free Authors Access podcast interview free at:

http://authorsaccess.com/archives/164
A pdf file that summarizes all the talking points is also available here:

Are News Releases Effective for Marketing Your Book? http://www.directcontactpr.com/files/files/arepressreleasesaneffectiveway.pdf

The Trash Proof News Releases is available as a free ebook at Smashwords:

Trash Proof News Releases

http://www.smashwords.com/books/view/5921

If you write what you think is a trash proof news release, send it to me and I’ll send you my extra two bits!

Paul@DirectContactPR.com

Getting more book reviews for self-published books

Getting more book reviews for self-published books

Self-published authors often complain about how hard it is to get book reviews. Many of my clients are self published authors.

I don’t think that media distinguish books by whether they are from self-publishers or quality publshers that much any more. Some do, but it’s because they make an assumpition of quality. That is what they really seek to do anyway so as not to waste their time. They separate books that are quality books from books that are not.

Self published books get reviews day in day out. I will heartily affirm the advice from Jacqueline Simmons of Beagle Bay and Jim Cox of Midwest Book Review that a quality book is the first essential requirement.

But there is a second essential requirement you need to get down pat especially if you want to achieve financial success with your book.

That is this: You have to talk to your target audience and persuade them to take action to get your quality product. That means that the messages you create have to communicate meaningfully and incite and even galvanize these people to action.

There are many ways that authors can do that. The best way is to simply decide that you want to truly impress and interest the right people. So start with this question:

Who is going to be most interested in what I can talk about? This can’t be “everyone”. It has to be people in a pool or group that has similar interests. Then you have to think up how you are going to reach them and communicate with them. You have to identify the communications technology and pathway you will use.

Finally you ask yourself to identify what are you going to say in three minutes that will get them to come right up and hand you money.

You may think this is a crazy way to sell books or to get book reviews, but I do this for authors for a living. Authors are actually the best person to identify “the magic words” because when they start talking sincerely and openly and get spontaneous and excited about their writing, that’s when they say the things that interest people the most.

AND THE BEST PART ABOUT THIS IS THAT YOU CAN DO THIS ANYWHERE.

But you may need help with this. You may need to work with someone who watches your audience when you talk and notices what happens when you say certain things. What you are looking for is the sentences and speech that gets people to drill you with rapt attention.

You need to identify and capture what you say that really turns people on.

This is the exact language and information that you need to use in your news releases that get you book reviews. This is what you need to use so that you also get feature stories and interviews. You need to learn what you can say that really turns people on. It may or may not be inside the book you wrote. Don’t think that it has to be out of the book. It can be about you, your topic, your dog or your Aunt Tilly. It just has to be so good that people get so interested in you that they are persuaded to take a look at your creation.

From my experience with authors and experts of all types, what it really comes down to is a three to five minute piece that galvanizes people with you doing what you absolutely do the best. There is a method that I use to help people develop what they need. Here it is:

Imagine being in front of 20 to 30 of the very best people you think would be most interested you and what you do. Describe these people so that you have a picture of who they are and what they look like.

Now identify the absolute most interesting topic, challenge, or problem situation you can think of, that will interest the maximum number of people just like them.

NOW give them your five to ten best tips, problem solving actions, ideas, stories, jokes, or lessons learned. WHATEVER! Just focus your energy on your target audience and give them your very best. Can you give these people your ten commandments? Can you knock their socks off so that half of them come flying out of their chairs with their pocketbooks or wallets open? (BTW that’s a 50 percent response). That’s your goal. Do you realize that even if you only get one in ten to buy, that’s a ten percent response, and that’s still remarkable. Most business operate their marketing profitably at a much lower response rate. Less than 1 percent.

I want you to pretend you have three to five minutes to give a these people eight to maybe ten absolutely phenomenal show stoppers. That means for ten items, you have less than 20 seconds or less for each one, plus a one minute intro and a one minute ending.

This is what we put into your news release. This si what you offer to reviewers to get them interested in your book. Don’t think that all you need to do is describe your book. That’s not going to cut it. You need to prove that people will be interested. You need to communicate and demonstrate the value to the audience.

The goal is to create a vision for the media that clearly illustrates and allows them to see in their minds — How you can help or entertain or educate the people you can help or educate or entertain the most.

Focus less on ideas than on actions that people can take to deliver immediate or tangible real time or near term benefits, impacts, or predictable consequences. These show stoppers should be “Do This Today” types of actions.

This forms the core content to the news release/show proposal pitch.

These will also be publishable as an article with some caveats we can add to the beginning and ending of the core content to turn it into a proper news release offering. It will also become the core script for a Q & A style interview, so they serve many purposes. These ideas will also persuade media editors to ask for and review your book.

You can do whatever you can do. You just have to be your wittiest and most galvanizing self. You can be humorous and/or serious, just be good and make them memorable. Keep them G Rated.

This method works. I use it all the time to get my clients to stop selling and really create, develop and offer the media the news, education and entertainment they need to decide to give people media coverage. I used this technique with authors of all types.

Want proof? Create a Google News Alert on the words ‘book review’ so you can receive clips and see who’s getting covered to your heart’s content like this:

http://news.google.com/news/search?pz=1&ned=us&hl=en&q=book+review+

Study the results each day and see how the media is writing about book authors these days. Evaluate existing coverage and use my 3 I technique.

So here’s the bottom line. I hope you take may advice. Self published authors do get reviews.

First WRITE A GOOD BOOK.

Second LEARN HOW TO TURN PEOPLE ON WHEN YOU SPEAK ABOUT YOUR BOOK.

Help the people you can help the most and offer the very best most educational and entertaining three to five minutes of talk you possibly can.

BY the way, if you do follow this advice, send me your best tips or talking points in an email message. I’ll be happy to comment and give you recommendations on what you’ve created and show you how to go the distance to create a news release that will produce the maximum results.

This is how you’ll get the most media response, the best book reviews and the most effective publicity you’ve ever experienced. You’ll also sell more books.

I guarantee that once you create and prove this little script of yours and once you really get it down and prove to yourself that it’s repeatable, you can use it again and again everywhere you go. That’s the miracle of the microcosm in America. We’ve got a country of 330 million media indoctrinated people, and once you learn how to galvanize them in your back yard, you can use technology to repeat the message and reproduce the response again and again.

Not all media are created equal – targeting the right media – targeted PR

Not all media are created equal - targeting the right media - targeted PR

Targeting the right media takes special skill.

They say that there’s no such thing as bad publicity. It’s exposure in front of people in any case. Right?

But it can also be true that even good publicity in the right media may not be worth very much in the way of immediate direct sales.

When was the last time you read a newspaper article and ran and grabbed your credit card and the phone?

When was the last time you watched a TV interview or a commercial and felt compelled to buy the product or service featured?

Then again when was the last time you read a post to a blog or a forum or an ezine describing a solution or a tip and found it so good that you went to the web site and contacted the owner, or bought a service or product site unseen?

The point here is that the context of the message and the medium are both important.

The right message has to be in the right media and your audience also has to be in the right state of mind to be receptive and even open to taking action.

You target your media by asking what do my customers read, watch or listen to, especially when they are in the mood to hear and act on information related to what you are offering.

This leads you to the right media.

The right media could be prime media: newspapers, magazines, radio, TV, news services or syndicates.

Prime media are still one of the most powerful and trusted media for the masses. Each media is a business that makes its income from paying subscribers and from advertisers who also invest money in advertising because of the number of subscribers.

The right media can also be online: blogs, Internet online media web sites, articles sites, forums, ezines, mailing lists, discussion groups, and social media and networking sites.

The right media is media where enough of the people who see the message take the action you want them to take.

There is no way to know for sure which ones will produce fruit until you place your message out there and see what happens.

You find them where you find them.

Boiler Plate for a News Release

Guidance to a novice self publisher about writing a news release

A new author self-publisher on the Self-Publishing Yahoo list wrote:

> Can anybody direct me to a boiler plate for a press release that I
> can use to create my own? I have heard a variety of different things
> should be included. Most say that it should be only one page and
> other say it should be three to four pages. I would like it to be
> brief and to the point and something I can send out via email to a
> variety of sources. … I need to get this done in the next couple of days
> because my book will be back from the typesetter by then to go to
> Amazon, so I truthfully don’t have the time, nor the money to be
> purchasing several books and wading through them.”

Goodness, this looks like you’re hopping on the first and fastest and cheapest train to go by without looking where you are going. You run a real risk of ending up somewhere down the river with no hope of getting where you really want to go. Are you really hoping this will help you achieve publicity and publishing success?

I urge you to slow down and first really take the time to create a marketing message that truly inspires people to take the action you want. Learn to walk and talk with people about your book and learn to sell and speak about your topic first. PR and news releases aren’t a guaranteed trip to the bank. You need to learn how to connect with the people that matter the most to you.

If you don’t really focus on creating a pitch that works and refining it until it reliably produces a good response (as in they buy into YOU and your book), then you will encounter failure no matter what media you present your boilerplate messages to and no matter what technology you use to spread the word.

On the other hand, if you do slow down you can create a short set of talking points that educates, entertains and galvanizes the people that you help the most. Then once you have proven that your MAR-COM works, you can use it in your news releases.

But this is what you need to do first and you can do this right at home with the people around you. What you say (or write) will depend on who you are trying to connect with, what they need (in the way of guidance or advice or inspiration or entertainment) that you can give them, so that you make such an impression on them that they want to buy what you have to offer.

To really figure out if you are ready to do publicity you might want to read the following:

The Magic of Business
http://www.directcontactpr.com/free-articles/article.src?ID=105

If you are indeed ready and your goal is to persuade them you have valuable ideas that can help them, then I would recommend you emulate a problem solving tips article or a feature story article format, or a radio and TV interview format.

One of the most popular sections of my web site is the free news release samples — pdf file downloads of numerous types of news releases for you to use as models for your own efforts. You can find examples of news releases for you to use as models.

http://www.directcontactpr.com/free-downloads

Once you have a goal for a news release in mind, then you can use my 3 I Technique.

Create a Better News Release with “The 3 I Technique”
http://www.directcontactpr.com/free-articles/article.src?ID=52

You may also want to go directly to the hot button theory article to get more insight and education in making the media fall in love with you.

The Hot Button Theory: Maximizing Media Response to Your News Releases
http://www.directcontactpr.com/free-articles/article.src?ID=35

If you’ve never really written a news release or have experienced limited success when you do, you might benefit from reading the following articles:

Why News Releases Fail — The Most Common Reasons & What to Do About It
http://www.directcontactpr.com/free-articles/article.src?ID=22

Press releases – which types of news releases really work the best?
http://www.directcontactpr.com/free-articles/article.src?ID=122

Copywriting – The blood, sweat and tears of getting publicity
http://www.directcontactpr.com/free-articles/article.src?ID=121

If you really don’t have the time and energy to put into doing your publicity yourself you may choose to work with a publicist.

Evaluating the Range of Publicity Options – Making the Right Decision for You
http://www.directcontactpr.com/free-articles/article.src?ID=41

Finally – once you do create a news release you’ll need to then figure out how to transmit it to the right media. That’s where a good publicist can come in handy.

If you need help identifying who they are give me a call anytime, I help people in creating custom targeted media lists, book reviewer lists, and systematic action plans and tactics to identify the best web sites, newsletters, libraries, article repositories, blogs, forums, search engines, ezines, audio, video, radio sites and even social networking sites to contact to get the word out.

There are several other highly experience people on this list who can provide you with quality professional publicity guidance and assistance if you choose to make use of them. I highly recommend you take some time and do indeed read their books, study the articles at their web sites and contact them directly before you invest any more time and effort in your publishing endeavors so you avoid the personal pain and harsh financial impacts of failure.

One last little thought for you. I just am reading Reality Check, Guy Kawasaki’s newest book. I highly recommend this book to all serious business minded publishers, along with his previous book, The Art of the Start.

Chapter 41 is titled and devoted to DIY PR. He begins the chapter with a quote:

“If I was down to my last dollar, I’d spend it on public relations.

~ Bill Gates.

Publicizing and Promoting By Helping People the People You Can Help the Most

Tactics and strategies for getting the best publicity that creates interest and sales

It’s perhaps the most common question I hear after a client walks in the front door. I wrote a book, now what do i do?

I reviewed many years of doing PR and marketing for thousands of clients and from experience, it appears that it all comes down to …

HELPING THE PEOPLE YOU CAN HELP THE MOST

What is the most effective communication that you can put in front of people that will get them interested in what you have to offer? What type of message will attract more of the right type of people to you and will create the best and lasting impression? How can you maximize your sales with the lowest possible budget?

There are several types of news releases or marketing communications that you can choose to use to get peoples’ attention and interest. Sure, you can create a product announcement, a book review or a personal story about your quest to create a book or a product. But these types of messages tend to produce a relatively low impact on how much coverage you get and how many products or services you sell. That’s because it’s all about you and you fail to really give the media what they want the most.

The best media coverage results when you offer something of value that appeals to lots of people in the audience at a deep personal level.

By far, the highest impact media coverage and sales comes from value-packed problem solving messages placed before needy people in a dramatic way.

What this means is that you if you want publicity and sales you need to craft your messages and couple them with actions so that you help the people you can help the most.

With authors and publishers this usually means that you create and use a problem solving tips article approach which identifies a crucial problem and offers your best advice on how to solve or alleviate that problem.

Then when people read or see this type of message, they experience hope and desire for these benefits, and they contact you and purchase the book, product or service that you offer.

There are three key questions you need to answer to use this technique successfully.

• What can you do to help people?
• Who are the people you can help?
• How can you reach them to let them and others know you can help them?

This technique is very powerful. Helping people in need gets attention. It brands you as a helpful person. It motivates people to find out more about you. Depending on the value of your help, it even creates a sense of obligation that triggers a reciprocal response. Of course, the beneficial impacts this has on your relationships with your prospects and customers dramatically reduces the barriers to sales. It can also be so powerful that people realize that to get as much of you as they really need, they need to hire you or buy what you offer.

With non-fiction books, products and expert professional services this technique the help you offer is based on the topic in which you are most expert. The people you focus on are those who need your expertise the most.

Even if you are a fiction author, you focus those people who are most interested in your type of work and you choose to be helpful, entertaining, inspiring and galvanizing so that they get interested in you and what you have to offer.

What is Help? To help means to give support or assistance that solves a problem or improves a situation in some tangible way. To help means to give a remedy or provide relief to someone or do something for someone else that enables them to achieve something they want, need or desire.

Help can be a noun. You can give people something tangible or intangible that they do not have enough of.

Help can be a verb. You can do something for people that they cannot do by themselves.

To offer help you must identify a problem or issue that people are experiencing. You can identify the barriers or challenges people face. A barrier to progress is an opportunity for problem solving.

Then you must identify what they must do to address or overcome that barrier. You have to look inside yourself and find knowledge and experience that you are particularly qualified to present in a fashion that people will trust with confidence.

You then organize these actions or ideas into a presentation and deliver them to the people you are trying to help so that they can receive the support or the assistance and can act on your advice to receive and experience the benefits you offer.

WHAT CAN YOU DO TO HELP PEOPLE?

Step one is to identify what you can do to help people.

There are lots of ways you can people. Think about what you do best. Think about what you created. Think about how you have learned to make a difference to people in their lives. Decide to focus and harness your energies to help people. Think about the biggest problems people in your target group face. Identify what you can do to help them.

Look over this list of possible ways to help people. Then come up with your best ideas.

Physically

Go to them
Go with them
Be with them
Lift them up
Pick them up
Transport them
Shelter them
Protect them
Bring whoever they need to them
Bring whatever they need to them
Bring them wherever they need to go

Mentally

Guide people to better choices
Consult, give advice, provide counsel, listen and console
Teach people how to do something better
Explain how to do something important
Explain how to do something better
Tell people exactly how to build, create, develop, find, or achieve something
Tell people how to avoid disaster, pain, anguish, or negative experiences
Provide interpretation to help people achieve greater understanding
Simplify and explain a complex poorly understood issue, topic or mystery
Tell stories to demonstrate a concept
Provide information to fill in a lack of knowledge

Materially

Give people what they need or want
Give money, food, shelter, materials, water, staple items, essential sundries, tools,
Provide tangible aid, support and resources where too few are available
Provide personal or technical expertise
Volunteer time, expertise, services
Send manpower — people to provide capability
Canvass a neighborhood asking for material supplies for the needy
Collect and store material supplies for the needy.
Deliver supplies to the needy.

Socially

Introducing someone to others who can help them
Giving referrals to others who can help someone
Communicate with others on behalf of someone
Get other involved or engaged in helping someone
Raise awareness of a need or situation
Enlist others to devote energy to needy people
Lead or manage an effort to get an organization to focus their resources and effort on a problem

Financially

Give money – donate funds
Give time to help raise money
Tell people about someone else’s financial needs
Create a fund for someone
Conduct or support a fundraiser for someone
Ask others to give money
Get visible in public raising money
Call people by phone to raise money
Write people by letter and email to raise money
Go see people and ask them for money and support
Get other involved, motivated, and committed to give or raise money.

No doubt there are lots of other ways to help people. Use this list as a checklist to identify the things that you can do.

There are things that fall in the category of ACTIONS.

There are things that fall in the category of IDEAS, ADVICE, OR GUIDANCE.

Most authors will tend to focus on the advice and guidance elements. But some of the best publicity that creative people can get couple advice with real social action and when thy go out into the community to find and help the people who need their help the most. Action attracts people. People in motion doing things gets attention.

WHO ARE THE PEOPLE YOU CAN HELP?

Step two is to identify the people who you can help the most.

Look at your customers. Consider that each one is representative of other people with similar interests and problems.

This is the miracle of the microcosm. It is the most powerful tool for creating a targeted marketing plan there is.

When you solve the problems of one, you have a solution that you can now offer and deliver to for many others with the same problem.

So no matter where you are, you can develop a process for helping someone and achieving a sale. Then you can target these people and re-play the messages that resulted in you being able to satisfy your original customer.

So look at your customers carefully. Identify their:

Age
Sex
Personal characteristics
Social characteristics
Employment characteristics
Religious characteristics
Physical characteristics
Education
Professional credentials
Professional affiliations
Hobbies
etc.

Do this for each of your customers. Make a list of these factors. Identify the common characteristics of your customers.

Do this systematically for each type of customer you have.

Now this is very important – now identify how many customers fall into each factor and what they spend or are worth to you.

Now put them into a tentative priority list from most value to the least value.

HOW CAN YOU REACH THEM TO LET THEM AND OTHERS KNOW YOU CAN HELP THEM?

Step three requires you identify how you can effectively reach the people who you can help the most.

So where do you find more of the people you can help the most?

For each one of the demographic characteristics you identified, think of where you will find more people just like your customer. Now you need to identify where you can help them and how you can communicate effectively with them.

You can communicate with people by taking action, by writing, by or by speaking, either in person or from a distance.

Where can YOU do this readily and comfortably? What exactly do you need to propose and get people to agree to?

You can communicate with them using directly in person, by phone or by email and the Internet.

You can also use media to communicate with them. To target media you ask the question: What do my customers read, watch or listen to, particularly when looking for the type of help that I’m offering? The targeted list of newspapers, magazines, radio, tv, news services, syndicates and Internet media that results is a structured set of people that you want to contact to see if they will help you reach your target audience.

You can also identifying the key places where you will find more people of like mind:

Groups
Associations
Clubs
Institutions
Foundations
Support Groups

Search to find ways to reach out and touch more people just like your customer. Use the communication technologies that these people are accustomed to using to communicate with their friends and peers.

You can use the list brokers and also search the Internet and make use of online subject directories and databases.

This can be done nationally, regionally or this can be done locally town by town.

If you use search engines in particular you can target the places where you find similar groups of people with similar interests or needs. Use a plus these plus a to zero in on web sites in specific geographic areas like this:

Then you create and present the right type of pitch to offer your help to them.

If it is direct aid you offer, you say, “Can I come over and help you?”

If it is an speaking event, you say “Can I talk to your group?”

If it is an article, you say, “Will you publish this helpful information?”

If it is an interview, you say “Will you let me share these ideas on the air?”

And so on. You craft your offer to help to match the situation and your capabilities. You also craft your messages to convey the appropriate ideas and actions.

Do it. Get out there and help the people you can help the most.

1. you know how you can help
2. you know who you can help
3. you know where they are located
4. you know how they communicate with each other
5. now take action to help them and communicate with them

Helping people is a natural attraction to media. It is very easy to get media to pay attention to a community involvement event.

If you schedule an event to help people let your local target media know what you are doing.

Write up a problem solving tips article that presents your support or assistance or describes what you do or did to help people. Let the media know when and where the event will happen.

Target similar people with similar problem solving actions and advice.

Create a value-packed problem solving action, package or article. Target the right media and ask them to share your message so that you help people. Target the organizations and support groups that your target audience belongs to and ask them to share your message so that you help people.

Use your value packed problem solving abilities, stories, and content in a variety of ways:

News releases for articles
News releases for interviews
Email
Business proposals
Phone conversations
Street mail
Brochures
Pamphlets
White papers
Audio
Videos
Live, taped, telephone or web presentations, speaking events, workshops or seminars

You can also tailor this same content and use it for

Search engines for key word discovery
Web page content
Blog posts and tours
Ezines and newsletters
Mailing Lists and discussion groups
Forums and Article Posts
Social media

Adapt your problem solving stories and tips articles so that your best most helpful actions and guidance are also incorporated into your marketing communications.

Leverage your core content and make use of the diverse technologies and places where you find the people that you can help the most.