ideas

I read with a pen in my hand at all times. The real trick is to not only underline the good ideas and passages, but open up a notebook and write down the idea and develop an action, identify who else needs to be brought in, identify a completion date and deploy the action plan to turn the idea into a reality with benefits. Even if it is inspirational, fiction or non-business related, identify the good stuff and share it with someone. Sharing and caring someone else’s life’s work can bring joy to the world. Being a force multiplier is where I get my kicks.

Here’s my best advice for authors and publishers wanting publicity that helps sell books: Turn your people on.

The message has to make people pay attention and want more of what you have to offer. If you don’t succeed at this, even an article in USA Today won’t
help you sell books. Identify the hot buttons that get your audience jazzed.

Ask them, “why do you like this?”

Pay attention to what you said that produced howls of delight. Study your testimonials and reviewer comments, ask your mother or kids. Just figure
this out and focus on it. What you focus on tends to get bigger.

Identify what you do that turns people on, and then do more and more of it. Then prepare a variety of presentations that hit those hot buttons again and again in varying lengths from 30 seconds to ten minutes in length. Every word you say has to make people crave more.

If you bore them even momentarily, you will likely lose them.

This is the key to PR success and marketing success as well.

You can’t say “buy this amazing provocative book!” You must be amazing and provocative. You must do what you are best at in your own unique way. You
must entertain, educate and stimulate. You must give people chills and thrills. And you must practice this and perfect this messaging until you can
do it again and again with adequate action producing results (=sales).

Once you develop, refine, and prove YOUR MESSAGING, based on the actions people take in response to what you say and do (= proven sales), then the
rest is easy. Then can you use technology as a force multiplier to extend and share and repeat the message (using technologies and media of all types) and thus get the results you dream of achieving.

I can’t advise you on how to prevent it or stop it, although there may be techie ways to reduce the risks. I believe that there are evil people out there and you cannot avoid all of them if they want to steal from you.

I honestly think spending time chasing down the evil people is a time-wasting negative spiral that will fail to produce meaningful success or personal satisfaction given the choices you have to create the positive platform you want to achieve success.

What you can do is market and promote and publicize so effectively and thoroughly that the number of people who steal from you is de minimis compared to the income that you derive from your publishing and other related sources of income, and because of the sheer power, presence and reach of the personal and professional brand you have created for yourself.

Focus on helping the people you can help the most. Get out there in front of the people you want to reach so many times and give them such quality content, advice, information and entertainment that the links to your articles and posts you get on your own and other people’s sites simply overwhelm the organic search results that contain the links to the illegal download sites.

Be so active in media and the online communities you can participate in that when a question pertaining to the subject of your area of expertise comes up, you are top of mind because the wonderful things people are saying about you block the discovery of the sites that cause you harm.

You have the choice. You can be passive and stay in the ‘if you build it they will come’ mode (very similar to the ‘pray and do little if anything’ mode), or you can decide to get systematically active with your marketing communications and realize that every day gives you the opportunity to reach out and answer someone’s question and share the answer so that tens if not hundreds of people see that answer and are presented with a new reason to call on you.

Even one article or post a month, shared on twenty blogs and media sites per month is 240 new incoming links in a year and then you also get the Tweets, FB shout outs, and other social media links that go with those.

So you want to know what to do? Ignore them. Build your platform! Choose to do the things that you need to do to be successful for yourself. Focus on your outreach. What you focus on will get bigger.

If you want to be flying with the eagles, stay away from the turkeys.

OK, you send out a news release.

You asked for a review, a feature story or an interview. You gave them options, incentives, access to data, photos, people.

They said NO! Is it all over? Is that all there is? Has the door to opportunity slammed in your face?

I don’t think so.

No rarely means No. It usually means not now. It means maybe later.

But it is up to you to figure out what do do.

And what you do is simple: You make another proposal. You offer to send another idea. You say, how about i call you back in two hours (after your deadline has passed).

Always pitch back another idea for something else. Never let the conversation stop. Take the action and get them to say yes to something that keeps the conversation going.

Media people have a job to do. Maybe your proposed idea just didn’t fit in with their needs or maybe they think it will take more time and effort than they can give. As them “Is there something I/We can do to make this more attractive? Is there more information we can send to you.”

If they still say no, ask them “How about something totally different? What about this idea instead?”

Ask them “What would you like to see us present to you?”

Find out what the media wants. Then give them what they need and make it easy for them to work with you.

That’s how you’ll get respect from media for being a valued contributor and a working professional they can trust and rely upon to help them do their job.

That’s how you’ll close more deals and get more of what you want, too.

> Trying to promote books on Facebook is as pointless as trying to buy
> groceries in a church. It’s just not there. Been there, done that. Don’t
> waste your time. You can’t put “likes” in the bank.

OMG, failure certainly speaks louder than success.

Promoting as in marketing books with the immediate goal of selling books on Facebook is not how it works. This is not a direct marketing method of communication.

That’s simply not the right way to approach the use of these instant publishing technologies.

Think about what results in people taking action and sharing on Facebook.

They read and/or see something short, sweet, and incredibly thought provoking. They may comment on it if it’s worthy of comment. And they may share it if it’s value packed and worthy of sharing with others.

It’s a filtration process. The cream rises to the top.

Notice that only the really good noteworthy and excellent ideas and knowledge are passed on from person to person.

If you are going to intentionally and strategically use these technologies, you simply have to focus on creating messages that are worth sharing.

The Bottom Line: Quality and excellence is what triggers action.

I harp on this all the time. If you learn how to turn people on first, THEN you get to leverage the technologies to repeat the message and trigger the actions you want to happen.

Leave a trail of tasty intellectual candy and people will keep on taking bites and eventually want to buy the whole bag.

You can leverage, maximize and benefit from posting good, positive, enthusiastic, entertaining, and educational information.

You can see your ideas shared if what you post is truly noteworthy ideas, writing, photos, and helpful support every chance you get with every post you make.

You cannot just believe you are good. You must BE REALLY GOOD. In fact, other people must find what you shared to be so good, they are driven to share that incredible goodness with others.

This is real time public relations. You want to learn how to do this with Facebook, and every other media (= prime media, Internet media and yes, now even social media) you try to get published in.

If you write something that is really, really good, people will share it. But you have to learn how to create and make use of micro marcom.

I’ve been studying and developing successful strategies that people utilize for micro-marcom (micro marketing communications) for a while now. The media are masters at this.

The best way to use FB and other technologies is to make use of little tiny galvanizing nuggets of clarity.

You see the tweets in their headlines on Google News, in newspaper headlines, and in chyrons on TV. They hint of stories that will be dramatic, personal, achievement in the face of adversity plus humor. You can see these headlines are designed to be Attention Grabbing Short Phrases, with a link to get you to sit through “the rest of the story”. Study these tweets and you’ll see they basically fall into one of the following seven categories:

Problem Identified
Problem Warning
Problem Solved
Someone in Trouble
Someone Saved or Rescued
Something Bad Happened
Something Good Happened

If you are going to use Facebook and all these media to promote, you will be most successful if you stay as personal as you are talking to your best friends and giving them your very, very best.

And you have to be quick about it. You can provide a link so they can get more goodness, and by golly it had better be as good as you said it is!

This way the image and impression you create is always helpful, educational, fun, entertaining, and worthwhile.

You can choose to create a personal brand that people always want to enjoy, and that results in people sharing what you offer, because it is simply so good.

When they like what you do, they will act to get more of you.

One of the participants in the Independent Authors Guild list on Yahoo said:

> There is one question that I think all indi authors have asked themselves. How do the big publishers do it. I understand that authors like Dan
> Brown and Rawling can sell 10 million copies on release day, but before that. I remember years ago stopping in the book isle at Wall-Mart. I
> picked up this book called “Deception Point” by Dan Brown. …[]… But? How did he get his first novel on that Wall-Mart shelf? No one
> had ever heard of Dan Brown before.

I hear the frustration people have in seeking to break even and make a profit writing all the time. Just want to share some experience, perspective and some ideas.

Many years ago, Dan Brown was a poor starving author and an English teacher and his wife Blythe were struggling, seeking to achieve success and sales with his fiction writing. They hired me back in the days when I operated a business called Imediafax (we used to send one page faxes to media) and I worked for them to get publicity for the book Angels & Demons before Dan made it big with The Da Vinci Code. (If you have Angels and Demons on your shelf go and look, you’ll find my name in the acknowledgements).

Then as now, an author must first do his or her best and WRITE A GOOD BOOK. (That’s a separate question. But let’s just say, OK, you’ve written a good book.)

Then they must do their best to let the right people know that they have a good book. They must reach their target audience and entertain and educate them so that they are motivated to buy the book. Many authors don’t do this very well. Yet it’s crucial if you are to be successful. So I’m going to focus on this a little.

People’s needs haven’t really changed. Time and technologies have changed.

I think there are amazing opportunities for success in writing. In the US alone you have over 330 million people all of whom read, watch and listen to newspapers, magazines, radio, TV and all sorts of Internet and electronic media and communications devices. We’re trained from birth and indoctrinated in how to use these technologies.

What’s more is we are biological organisms and have five senses and we respond to stimulation in predictable ways. We laugh at the same jokes, we cry at the same sad stories, and we get turn on by beautiful half naked people. What even more important is that we can be stimulated to buy things. The media and producers have figured out how to do this and you can too.

It’s pretty clear that you have the opportunity to do really well IF you figure out how to turn people on.

The challenge is that you need to learn how to turn YOUR people on.

And once you learn how to do that, THEN you can use all the available technologies to reach people and stimulate them to action.

BUT if you don’t figure out how to turn people on first, then no matter what technologies you use, you really won’t have the effect you seek.

So HOW do you turn people on? HOW do you turn media on? That’s the challenge.

At least in my continuing experience and a publicist, it doesn’t matter whether you write non-fiction or fiction. The media does not really care about the book. They care about what you do to their audience with what you ask them to publish (in an article or a review) or use on a show (in a feature or an interview). It has to be so good that it helps them sell more subscriptions and advertising. This is how they make their income and this is what you have to provide if you want them to use your content.

So if it’s not the book, what is it?

My Answer: It’s about the issues you can talk about! It’s about the emotional engagement and interest you can capture!

As a publicist, I see this again and again. You can see the proof of it day in and day out in the media you want to be in. The question is how do you do it?

You have maximum success turning people on by getting jazzed up and energized and spontaneously raving about the issues you write about. It’s when you and revved up and all fired up that you generate the energy and the intelligence that galvanizes people’s attention. It’s those moments when you are at your best.

That’s what you need to identify for your all promotional efforts. You will be most successful with media, when you offer them a show or an article with you doing what you do best. It need not be very long. It just has to be really good.

So if you’ve written a book and are seeking to get people to buy that book, keep on talking to people about your book and your writing. Pay close attention to what you say and do when you create maximum interest and turn people on. You can also find much of this information in the reviewer comments and testimonials that you receive from people who read your book. They’ll tell you very specifically what you wrote that turns them on.

But remember that you can’t use the description of the book or the feeling as a substitute for the real thing. When you do promotion, you must deliver the communication that actually produce the feelings that trigger the interest and action.

That is what you have to place into the communications you use. You must learn what you say and do and then capture and repeat that messages. This is not easy to do, when you realize that each medium of communications you choose to use has its own format requirements.

So focus on identifying what you say and do that turns people on. Capture it! Repeat it several times in various settings and circumstances and make sure that it produces the action that you want to happen (as in people get so interested that they buy your books).

Then you can reformat and use all the technologies you want to repeat that message. Like Dan Poynter says, write it once and sell it forever.

An author came to me with a half written book and said what do you think?

I asked him what qualifications and experience he had to write this book? Why should people believe him?

He said, “I self published 3 books and read 25 marketing books and attended half a dozen seminars”.

I asked do you teach? Do you speak? Do you consult and practice? Do you work with clients and success stories you can tell?

No, no, no, no, and no.

I advised him that he may have difficulty getting people to buy his book when he finished it.

Knowledge is not powerful in and of itself. The application of knowledge is what is powerful.

There is a difference between being a student and being a teacher and being a practitioner.

People know it when they see it. Do what you are best at.

If you want to improve your publicity go beyond the book. You don’t have to just write about the book. You don’t even have to quote from the book.

In fact, to get great publicity you really need to put the book down and simply do what you are best at.

Tell me new stories.

Give me news that I’ve never heard before.

Educate me.

Entertain me.

Make me smile. Make me laugh. Make me hungry. Make me cry. Make me afraid. Make me experience something inside. Make me angry. make me sad.

Help me.

Advise me with superb insight that makes people turn their heads and listen and realize that you are handing them a gift.

Take the mystery out of a new problem that wasn’t on everyone’s radar screen when you wrote the book.

Dazzle me with new material and fresh photos.

Make me want to do something different.

Make me so interested in you I go home and look you up and even try to call you and make an appointment to see you.

Right on Sisters! Perfect Trifecta!

Congratulations to clients Sue Bain, Laurie Gawne, and Roxie Roxford – creators of www.Cheap-Chic-Weddings.com and the founders of The Annual Toilet Paper Wedding Dress Contest. The announcement for the 2010 winner got them a story in the LA Times last Friday, a Saturday morning spot on Good Morning America, and then Kathie Lee and Hoda covered the contest this morning on the Today Show!

Photos from the contest can be seen here: http://www.cheap-chic-weddings.com/wedding-contest-2010.html

What did we do that hit the media hot buttons? The news release was transmitted Thusday moning. We championed and showcased the dedication, innovation, and exquisite skill of individuals who achieve true artistic creativity and excellence. We made it easy for media to run with a ready to go story complete with galvanizing color photos. We gave the public and the audience something to smile and talk about that made them feel good, be inspired by, and experience a moment of awe and admiration.

You can see the simple news release we used here: http://www.directcontactpr.com/files/files/TPWinnerrelease2010.pdf

The release was transmitted to a custom targeted media list of fashion and women’s editors.

Here’s to you ladies!

People are asking lots of questions about using Twitter, particularly as a marketing tool and as a tool for PR.

The biggest challenge I see about using Twitter as a marketing tool is trying to get an answer to the following question:

What ROI am I going to get out using Twitter and why?

The ROI people receive from participating in Twitter is an open question. Some people get lots of tangible ROI and many don’t.

If you are an Oprah or an Ashton Kutcher, you may have a million followers. You can cultivate and perpetuate brand image by being a fun enjoyable person with your tweets.

Each one only follows a handful of people. That’s not conversation, it’s performing.

How much time do you think they really spend Tweeting and looking at other people’s Tweets?

Twitter is seen as a conversational medium and it takes time, effort and care to develop and cultivate relationships.

If the celebrities are using Twitter, is it because it will have a positive effect on their ROI? Look at how that happens.

Can you develop meaningful relationships with people on Twitter? Apparently so. Some people do anyway.

Can these relationships produce ROI?

Maybe. Some people may be able to mine the relationships and produce ROI but for most people that I know, this is not the case.

Is it because no one is really listening? Text message communications not all that easy to make motivational or galvanizing. Headlines in articles, news releases and the subject lines of email messages present many of the same daunting challenges. Look at the latest string of Tweets from anyone and see if what they say impresses you enough to spend lots of time each day keeping up with what they are saying.

120 to 140 characters with a snip link and say something of helpful, funny or useful with real value you may get someone to click on the link.

The same one liner may be forwarded.

You won’t sell product or services simply by tweeting three times a day if what you tweet is sales talk and links to your web site.

You may get friends and get followers if you post helpful or valuable information.

Tracking sales from individual tweets is going to be pretty difficult. Tracking traffic from Tweets may be easier.

Will it be worth the time and effort compared to other things that you can do with your time, energy, and money available for marketing?

Maybe. Maybe not. It depends what you do and what you receive from your Twitter efforts as compared to other things you are doing.

You can target using Twitter search and find people who have mentioned a keyword in their Tweets. Is this really a great targeting tool? Are you reaching people who are truly receptive to a direct message from you.

If what you posted had real value and if it helps people, then they may be grateful. They may spread the word to other. They may help you build a reputation for that value. Yes, it may bring new people to your site and you’ll get some ROI.

But is ROI you receive from this attenuated pathway really based on your Twitter post? Or is it because of the value in what you’ve created independent of your Twitter post.

Did you need Twitter to connect with someone to help them? Can you use all sorts of other methods of communication to meaningfully connect with people?

Is Twitter as valuable say as a regular phone call? A web seminar? A detailed post to a forum? An article in a trade publication? An interview on radio or TV? A podcast interview or an interview on Sirius satellite radio?

The answers may depend on who you are, what you do, and what you can give to others, and then of course, in what you have that brings you income that Twitter people will buy.

I believe that if you focus on the creation of real value then you won’t necessarily need to use Twitter at all.

In fact, unless you create something of real value in the first place, it won’t matter no matter what technology you use to communicate with people.

The quality product or service is the most important thing you need to focus on first and foremost.

Of course, if you do create something truly re-markable, other people will do all the talking for you anyway.

There are good reasons why companies need to be on Twitter and follow what people are saying, and even converse once an issue or even a crisis erupts.

But is it worth the time, effort and money it takes to be on Twitter for small businesses?

Maybe. It depends on you, your product, your services, and on the value of the relationships and the quality of the communications you have with the people you need to produce your income.

If you can have meaningful little tiny snippet text communications that relate directly to the mental factors that determine or influence sales decisions in your target audience then maybe Twitter is for you.

If on the other hand little tiny snippet text message communications don’t cut it, then maybe you don’t need to be using Twitter at all.